MediaOS Reviews

I can find everything I need on the client page: contact info, email correspondence, contracts, invoicing, past due balances, notes and follow ups. I love the docu-sign feature which makes managing my renewals so much easier for both me and the client. Reports are easy to run and system runs smoothly.

Cannot think of anything I don't like. I wish I knew how to use the email marketing tool or how to set up templates but that is on me for not taking the time to learn how to do this.

Cindy, thank you for taking the time to review Ad Sales Genius! Our team truly appreciates your kind feedback!

I appreciate ASG continued pursuit to excellence. They adapt to the marketplace changes quickly.

Onboarding ASG to your entire team will be a change. Most people don't like change. I suggestive "dive in head first" and engage every department right away. They will thank you after three months.

Thank you for taking the time to review Ad Sales Genius. Our team appreciates your longtime support. We're excited to continue helping your business maximize its efficiency and crush its sales goals for years to come!

This software is easy to use, very functional, and makes me very organized. We were trained and hit the ground running, Very easy to learn.

We had some trouble merging from our old CRM, but that is was an easy fix.

Thank you for your review of Ad Sales Genius! We're happy that you love using our advertising CRM software!

Ad Sales Genius is very user friendly. It's very easy to use and helps me stay on top of my accounts.

There's really nothing that I don't like about it.

Thank you for your review of Ad Sales Genius! We're excited to see that you're saving time each day with our account management features!

Easy to learn program. I liked not having any fears working with ASG.

Learning is an on going process so I'm not stunned with the updates and changes we have been experiencing.

We're always happy to see that we rock! Thank you for your review of Ad Sales Genius. We're excited to keep providing the cutting-edge software you need to sell more and do more!

I just started at this company about 6 months ago and this was my first experience with Ad Sales genius. There was some necessary training required, but over the interface and interaction has been great. The staff is available and able to video chat which is very helpful, when we need them.

I do think the email conversation could be improved. Sometimes the responses are as helpful as we would like. Perhaps we are not explaining in detail what the issue is, but the feedback can be less than stellar to try to troubleshoot how to fix the problem.

Thank you for taking the time to review Ad Sales Genius! We're happy to see that you're satisfied with our software, and we thank you for your feedback!

I like the ability to use ASG across all of our departments, from sales organization, sales, forecasting, production, accounting and even editorial from time to time. We have different kinds of products, some are inventory and time based, others are monthly, others are quarterly and all fit into this one CRM.

If ASG had an email sequencing tool than we would be able to save even more money on our sequencing software.

Thank you so much for taking the time to review Ad Sales Genius! We love to hear that our software is able to help you sync up your departments and run more efficiently!

Our team loves the collaborative features that helps us coordinate strategy and puts all of our data in one, easy to access space. Sales have improved as we used followup features and put more emphasis on tracking leads. We had a good system before, but ASG has really turned things up a notch for our team.

The only group on our team that has difficulty with integration is our production team. Integration with adobe seems to be rather clunky at times and does increase their workload a bit. Having a platform to directly upload ads has helped them a lot in putting together artwork for advertisements and they save time there, but if production team isn't very skilled with adobe like ours, it might be a deal breaker for using this product.

Thank you for taking the time to review Ad Sales Genius! Your feedback has been passed along to our team. That said, we're thrilled to see that you're pleased with the quality and value of our publishing CRM software!

The most impact features are the contract creations and unity it brings as a team. This software not only helps create contracts with ease from the back end but the contracts also look clean and professional when sent to be reviewed and signed. I also feel that our team is more united or at least in the loop with one another since we have 'real time' updates on everyone's progress throughout the month!

The software overall was a bit confusing when we first transitioned and there is still a lot that I personally need and want to explore. I really only use the software to find or update advertisers and contacts and to make contracts and I feel that after some time those have become easier to navigate.

Thank you for your review of Ad Sales Genius. We're excited to hear that our publishing CRM software has improved your contracts process and your team's overall communication. If you're seeking personalized training on any particular area of our software, sign up for one of our free biweekly Genius University web training sessions - we're here to help!

We moved from a system that wasn't user friendly to ASG and it's been so much easier from a usage and set up standpoint. Plus, having the mobile app is awesome and makes my life much more efficient as I travel all the time.

I wish I could hit the back arrow button and go to the previous screen (some pages have it and some don't)

Thank you for your kind review of Ad Sales Genius. Our team is thrilled to provide an advertising sales software solution that you love!

Intuitive interface and visual. Great search. Lots of support. Great reporting.

Wish the CRM had a few more features like auto reminders. They do release bee features frequently so it keeps getting better.

Thank you for taking the time to review Ad Sales Genius. Our team is thrilled to support you and your publication, and we're excited to release some cool new updates and features in 2020!

I love that this software not only keeps track of accounts but also does all the accounting. I can see client lists, invoices, agings and keep track of client emails all on the site.

There isn't much that I don't like about this system. Maybe the editing of client info is the thing I had most trouble with but it was easy once I realized I wasn't doing it right.

Thank you for the wonderful review! Our team appreciates the kind words, and we're happy that you are loving Ad Sales Genius!

I love that it's very reliable - we are a fast-moving industry and we need quick organization that won't let us down.

There are so many features, I sometimes find it hard to navigate just to find the simple sales reports or a simple way to edit contracts. We only use a small percentage of the options, but I do sometimes wish it was scaled down a bit.

Thank you for the glowing review, Tracy! Your kind words mean a great deal to the entire team here at Ad Sales Genius!

I appreciate the dependability of this ASG software, knowing that our goals and sales can be seen clearly and accurately. The CRM function is excellent too. The one feature I would definitely bring back, and the one that set this software a part and my team loved so much, is the falling color confetti on the screen after a sale is "won." While this may seem frivolous, sales is so dependant motivation and this confetti upon closing was highly motivating for our team.

Removal of the confetti. Having to scroll from 2018 (date we started on ASG) to current month when booking products. It causes errors when people don't look at the year properly. It's easy to miss. I think there should be a dropdown menu for this to cut down on the amount of scrolling and booking errors.

Thank you for taking the time to review Ad Sales Genius! Our team appreciates that you have chosen our ad sales software to run your business, and we are delighted to have you as a customer.

ASG has the ability to generate contracts and invoices, and not really anything more. As a web browser tool, it has been easy for multiple team members to access. They've improved the search function, but that has become the only way to find anything.

Very limited capability. We are still having to use other software to make up for where ASG lacks. Support is entirely unwilling to assist which is outrageous given the cost.

Thank you for taking the time to review us. We are sorry to hear about your disappointment via this review. Our team will reach out to you to address your concerns. We are confident we can help you get more out of our platform!

The interface is very user friendly and FAST.

More training videos would be a big plus.

Our team believes cheetah-like speed is a wonderful thing when it's combined with a friendly user experience. Glad to see you agree, Nicole! Thank you for choosing Ad Sales Genius as the CRM software you use to help you run your company - stay on the lookout for new and updated training videos rolling out soon!

Simple Web Ad Server has saved me hours of uploading ads to our website. So far great at keeping organized.

It takes a bit to get the hang of. The videos I think need to be updated.

Glad to see that our CRM software is helping you keep your online advertising organized, Christopher! Our support team appreciates the kind words, and we are working diligently to make the Ad Sales Genius training experience and documentation better than ever.

When I use this system I feel confident and know everything is done perfectly.

Too many steps to get what I need to achieve.

Thank you for reviewing Ad Sales Genius. We're thrilled that you are happy with our ad sales CRM software, and our team is excited to continue to support your company for years to come!

It has already solved the majority of the problems you come across when publishing any kind of magazine or even digital / exhibition space advertising. The process is made very straightforward & takes away the need to have to think about what to do next.

We are based in the UK which has presented some issues with certain functionality that is not yet available here. We have needed to amend some of our processes around what the system currently does/doesn't do. Ideally I'd like a little more flexibility around reporting.

We're delighted to hear that you're enjoying your experience with Ad Sales Genius as much as we enjoy having you as a customer. Our team is happy to help your company with all of its CRM software needs! Thanks for the kind words!

It's ease of use and the many features it provides that help ensure the process of selling from start to finish is without headaches.

I feel like in the invoicing it could be more customizable. For example, we have a few advertisers that are not always on time in paying their bills. It would be nice to have a "PAST DUE" option other than assigning a payment plan. Also, in the proposals - we cater to small companies and often times the total number (i.e. amount after 12 months) scares them off from signing an agreement. If we could take the "subtotal" & "total" feature of the contracts it may make getting clients to sign for more than 1 month at a time a bit easier.

We're happy to hear you are enjoying your experience with Ad Sales Genius! Thank you so much for recommending us to others! With regards to invoicing, creating custom templates within settings lets you choose (or hide) the types of information displayed to clients, and setup is fast and easy! There are also some payment plan invoice options that may help you display past due payment amounts more effectively. Please feel free to reach out to our support team, and we'll walk you through these items!

Easy of use. Fast and intuitive GUI. Constantly improving (I thought it was perfect, but somehow these guys find ways to step it up). It's NOW fun to build contracts.

I met the owner many years back and I mistook his confidence for cockiness and this misjudgement delayed my purchase. I wish I knew then what I knew now and I would've been onboard way earlier.

Thank you for providing your feedback on your experience with Ad Sales Genius. We're thrilled that you love our product, and we look forward to continuing to serve you and your company!

Automation features, Customer service, being able to nurture and track prospects, full management of the production process.

That we didn't implement it across all of our departments sooner.

HI Alex! Thank you for the online review! You and your team has been a joy to work with. Ad Sales Genius is here to assist you with any needs you have. Thank you for choosing Ad Sales Genius! -The Genius Team

We needed a system that allowed us to sync our Quickbooks invoices with sales orders, as our previous double entry was resulting in errors and time spent double checking. Ad Sales Genius seems to work very well with Quickbooks - a few glitches in the beginning and trouble displaying correct history, but now it is working better. It also allows you to set up payment plans and store credit cards, which is a great time saver. The sales reps love the Docusign integration and the reminders function.

We had a hard time onboarding, both with our previous data from Magazine Manager and AdSystem, as well as with training our reps. We had a lot of frustration with technical support. Now that we are over those hurdles, the sales reps are really liking it - but it took a good 6 months. Don't make this switch during a busy sales cycle!

Hi, Barb! Thank you so much for your candid feedback about Ad Sales Genius! We appreciate the time that you took to share your experiences from starting with Ad Sales Genius to where you and your team are today. You and your team are valued customers and we are happy to keep bringing out new features for you! Your Ad Sales Genius Team

Its great to see a CRM focused on media sales. There is a lot that this software gets right.

The support is non existent. It is as if this company doesn't want your business. The pricing compared with industry leaders such as salesforce, Pipedrive, etc is stuck in the 1990's. Whilst many take on board feedback these guys don't . Its almost as if they built it for one publisher and are unwilling to make it flexible for other publishers.

Hi Adam, Thank you for your feedback. I apologize you were disappointed in the free trial and our pricing. We have instituted a five user minimum because of the amount of time we spend helping our customers during trained and setup. As you know, we are a niche product and not a generic solution like PipeDrive or SalesForce; our team spends a lot of time one-on-one with our clients. I know you live in Europe and have a significant time difference from our standard business hours. Our records show you have not yet setup a demo with us. If you would like to talk with one of our team members, please don¿t hesitate to reach out! I wish you all the best with your start-up publication.

Ad Sales Genius is full of beneficial features and the company continually is working to help customize and further improve the software to give added new features to our business model. ASG encompasses a large majority of functions within our sales and accounting system needed to track and monitor data for reporting within our business. Address and monitor any tickets open in a timely and efficient manner. The insertion order to invoice to cash collection process is automated and helps save time and labor by making it easy to process invoices and collect payments.

Couldn't say much about what I don't like about this software. I haven't had any issues that I can speak of.