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Envoy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Welcome visitors, book desks and rooms, manage deliveries.
Table of Contents
Envoy - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Envoy overview
Based on 428 verified user reviews
What is Envoy?
Reviews for Envoy come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (8%), and Internet (6%). The most frequent use case for Envoy cited by reviewers is visitor management (78% of reviewers).
What do users say about Envoy pricing?
Some reviewers find Envoy’s price higher than alternatives, but say integrations and bundled features help justify the cost. However, many reviewers feel the pricing is excessive, and some users report difficulty justifying the expense.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Visitor Management
Visitor Tracking
Visitor Sign-In
Pricing
Envoy’s user interface
Envoy pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Envoy?
Reviews for Envoy come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (8%), and Internet (6%). The most frequent use case for Envoy cited by reviewers is visitor management (78% of reviewers).
Select to learn more
Who uses Envoy?
Based on 428 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Envoy's key features
Most critical features, based on insights from Envoy users:
All Envoy features
Features rating:
Envoy alternatives
Envoy
Starting from
131
Per month
Archie
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No pricing info
Vizito
Starting from
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The Receptionist for iPad
Starting from
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Envoy pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Access Control Integrations
- Badge Printing
- Block List and ID Scanning
- Capacity Limits
- Customized Branding
- Directory Integrations
- Employee Sign-in
- Guest Wi-Fi Integrations
- Host Notifications
- Legal Documents
- Unlimited Visitors
- Visitor Photos
- Visitor Screening Integrations
User opinions about Envoy price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Envoy's price and value, 54% mention it in a positive light.
Some reviewers find Envoy’s price higher than alternatives, but say the software’s integrations, user-friendly design, and inclusion of major feature updates at no extra cost help justify the expense. Some users appreciate that premium plans bundle features like Protect and Rooms without additional charges, and note the system offers robust functionality compared to similarly priced solutions. However, many reviewers feel the annual and monthly costs are excessive, especially for small businesses or organizations with multiple locations, and criticize the pricing model for pushing upgrades and add-ons. Some users report difficulty justifying the cost despite the product’s benefits.
, and
To see what individual users think of Envoy's cost and value, check out the review excerpts below.
Envoy integrations (49)
Integrations rated by users
We looked at 428 user reviews to identify which products are mentioned as Envoy integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Envoy customer support
What do users say about Envoy customer support?
Customer support rating:
We analyzed 66 verified user reviews to identify positive and negative aspects of Envoy customer support.
Widespread user sentiment highlights Envoy's customer support as fast, knowledgeable, and genuinely helpful.
A significant portion of users praise the live chat and quick response times, often resolving issues within minutes or hours.
A fair number of users appreciate that support listens to feedback and incorporates suggestions into product updates.
Certain users mention difficulty reaching a dedicated rep or express disappointment with post-purchase support responsiveness.
Support options
Training options
To see what individual users say about Envoy's customer support, check out the review snippets below.
“Customer service/support is within minutes, connecting to a real person in a chat window and issues or improvement ideas are actually taken into account, and used for future releases....amazing have had two improvement ideas taken and incorporated into now current features.”
Nels K.
Information Security & Compliance Manager
“The best part of Envoy, though, is the top notch customer service: I actually look forward to chatting with them when I have a question or concern because they are genuinely interested in learning how they can assist their users and improve their product.”
Michelle M.
Receptionist
“The only con I can think of is the customer service, it was difficult to get hold of our rep after several emails and calls to setup our service from a free trial, we almost decided against using Envoy but I so glad we didn't give up.”
Charles B.
Manager
Envoy FAQs
Envoy has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Envoy used for?
Envoy is transforming modern workplaces for hybrid work and safely bringing people together so they can connect, collaborate, and thrive. Envoy’s workplace platform has redefined how organizations welcome visitors, keep employees safe, book desks and conference rooms, and manage deliveries in various locations around the globe by designing products for a flexible workplace experience. Companies like Slack, Pinterest, and Warby Parker rely on Envoy to create an unrivaled first impression and keep their offices safe and compliant. Envoy Protect confirms employees are healthy and helps to coordinate schedules before they come on-site. Envoy Desks gives employees the flexibility to reserve a desk for the days they are in the office to collaborate with teammates. Envoy Rooms provides a simple solution to book meeting rooms and free up unused space. Envoy Deliveries ensures packages reach their recipients without mailroom pileups.
Q. What are the benefits of using Envoy?
Keep visitors and employees healthy - Set up touchless sign-in, complete a health check before arrival, set capacity limits based on local guidelines, and easily integrate with health and safety products, like thermal cameras to detect fever, or access control systems to keep out uninvited guests.
Employee sign-in included with every visitor plan - Envoy Protect confirms employees are healthy and helps to coordinate schedules before they come on-site. Manage hybrid schedules by planning trips into the office together. Discover which days your project team, manager, or work friends plan to work on-site, so you can sync schedules.
Workplace platform for more than just visitors - Envoy’s workplace platform includes booking hot desks for days employees work onsite, reserving conference rooms, and managing deliveries in addition to visitor management and employee registration. Manage everything from a single dashboard with analytics and insights across your workplace tools.
Connect to the tools you already use - Easily connect to your existing tech stack and critical workplace systems, streamlining your team’s workflows. With a growing directory of over 60 integrations and an open API, you have access to build on our platform to make Envoy work for you.
Mobile-first and easy to use for employees - Work doesn’t just happen at a desk in the office anymore. Envoy’s tools work easily on mobile so you can get work done when you need to do them, not when you get back to your desk.
Q. What languages does Envoy support?
Envoy supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Portuguese, Russian, Spanish, Swedish
Q. Does Envoy support mobile devices?
Envoy supports the following devices:
Android, iPad, iPhone
Q. Does Envoy offer an API?
Yes, Envoy has an API available for use.
Q. What level of support does Envoy offer?
Envoy offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Phone Support, Knowledge Base
