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Eventbrite
5
3.8K
4
1.5K
3
218
2
33
1
41
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, manage, and grow events
Table of Contents
Eventbrite - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Eventbrite overview

Based on 5756 verified user reviews
What is Eventbrite?
Eventbrite is an event management program with key features that include event scheduling, online registration, ticket reservations, registration management, barcode/ticket scanning, payment processing, and more.
Who uses Eventbrite?
Reviews for Eventbrite come from a wide variety of industries, including education management (7% of reviewers), non-profit organization management (5%), and marketing and advertising (5%). The most frequent use case for Eventbrite cited by reviewers is event management (49% of reviewers).
What do users say about Eventbrite pricing?
Some users report that Eventbrite’s flexible fee options and affordable free plan help with budgeting, and they appreciate the transparent pricing and scalability. However, reviewers indicate that high fees, unpredictable costs, and limited nonprofit discounts reduce its value for some organizations.
What are the most popular integrations for Eventbrite?
The Eventbrite integrations most frequently cited by reviewers are: Meta for Business (a social media marketing product rated 4.7 out of 5 for its integration with Eventbrite), Mailchimp (an email marketing product, 4.7), and Google Calendar (a scheduling product, 4.8).
Starting price
Alternatives
with better value for money
Pros & Cons
Event Management
Design and Customization
Event Reminders
Pricing
Slow and limited customer assistance
High and confusing fee structure
Eventbrite’s user interface
Eventbrite pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.6
Customer support
4.3
Reviews sentiment
What do users say about Eventbrite?
Eventbrite is an event management program with key features that include event scheduling, online registration, ticket reservations, registration management, barcode/ticket scanning, payment processing, and more.
Select to learn more
Who uses Eventbrite?
Based on 5,756 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Eventbrite's key features
GetApp's analysis of 822 verified user reviews collected between July 2021 and October 2024 identifies Eventbrite's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Eventbrite's event scheduling capabilities for their simplicity and user-friendliness. They find it easy to set dates, times, and recurring events, and to integrate with calendars. Users report that the platform provides instant notifications and detailed event information. They also value the ability to create templates for recurring events and to promote events easily. However, some users mention that the design could be improved for better visualization of multiple events. Of the 212 Eventbrite users who gave detailed accounts of their use of Event Scheduling, 99% rated this feature as important or highly important.
Users find Eventbrite's online registration convenient and straightforward. They appreciate the customizable registration forms, secure payment options, and instant confirmation emails. Reviewers highlight the ease of managing and accessing event registrations in one place. They also mention the integration with social media and event calendars, which enhances promotion and organization. However, some users note issues with receiving event links and suggest including them directly on tickets. Of the 177 Eventbrite users who gave detailed accounts of their use of Online Registration, 98% rated this feature as important or highly important.
Reviewers indicate that Eventbrite's ticket reservation system is efficient and user-friendly. They appreciate the real-time ticket availability, which aids in demand forecasting and logistics planning. Users find it easy to manage reservations, set ticket limits, and handle variable pricing. They also value the digital QR codes for easy access. However, some users suggest clearer separation of single and package ticket options to avoid confusion. Of the 166 Eventbrite users who gave detailed accounts of their use of Ticket Reservations, 95% rated this feature as important or highly important.
Users report that Eventbrite's registration management is seamless and practical. They appreciate the ability to track attendee data, customize ticketing options, and manage registrations in real-time. Reviewers highlight the dashboard capability for a complete overview of attendees and the ease of setting up events. They also value the integration with payment options and the ability to send reminders. Some users mention that canceling tickets could be more straightforward. Of the 196 Eventbrite users who gave detailed accounts of their use of Registration Management, 91% rated this feature as important or highly important.
Reviewers appreciate Eventbrite's barcode/ticket scanning feature for its efficiency and security. They find it reduces wait times and congestion at event entrances. Users value the ability to scan tickets directly from mobile devices, ensuring only valid ticket holders gain access. They also mention the convenience of having digital tickets in their email or phone wallet. However, some users prefer not to use personal devices for scanning due to professionalism concerns. Of the 153 Eventbrite users who gave detailed accounts of their use of Barcode/Ticket Scanning, 87% rated this feature as important or highly important.
Users highlight the convenience and security of Eventbrite's payment processing. They appreciate the support for multiple payment methods, including credit cards, PayPal, and Apple Pay. Reviewers find the automatic tracking and recording of sales helpful for financial management. They also value the clear communication regarding transaction details and payout timelines. However, some users mention that the processing time for payouts can be lengthy and suggest improvements in speed. Of the 253 Eventbrite users who gave detailed accounts of their use of Payment Processing, 82% rated this feature as important or highly important.
Regina B.
Owner
Samantha E.
Event Organizer
Ella C.
Marketing Manager
All Eventbrite features
Features rating:
Eventbrite alternatives
Eventbrite pricing
Value for money rating:
Starting from
Free
User opinions about Eventbrite price and value
Value for money rating:
To see what individual users think of Eventbrite's price and value, check out the review snippets below.
Aaron D.
Tech Specialist
Patricia G.
Customer Service Lead
Eventbrite integrations (33)
Integrations rated by users
We looked at 5,756 user reviews to identify which products are mentioned as Eventbrite integrations and how users feel about them.
Integration rating: 4.7 (26)
“The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and”

Shelby D.
Digital Marketing Specialist
Integration rating: 4.7 (26)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 4.7 (21)
“Love my google calendar”

Stacey S.
Onwer
Integration rating: 4.6 (20)
“Integration with WordPress is not very important on its own because WordPress is mainly used for content, not payments. PayPal usually works through plugins, so the direct integration is less important. It is useful, but not essential for most users.”

Hana Ř.
Leader of Inventory
Integration rating: 4.6 (17)
Integration rating: 4.9 (14)
“To know, how many people actually visited my website, and how are my Google ads performing.”
Muskan S.
Fouder
Eventbrite customer support
What do users say about Eventbrite customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Eventbrite customer support.
A small group of reviewers highlight Eventbrite's customer service as responsive, helpful, and easy to reach when needed.
Widely noted by reviewers, customer support response times are slow, especially during urgent or peak event periods.
A significant portion of users report difficulty reaching a real person, with limited live chat and phone support options.
Broad user base finds accessing customer support challenging, with some describing it as unhelpful or nearly non-existent.
Support options
Training options
To see what individual users say about Eventbrite's customer support, check out the review snippets below.
“Eventbrite's reporting features could be more customisable, and occasionally, the customer support response time feels slow, especially during peak times.”

Aiste K.
Marketing and Events Coordinator
Eventbrite FAQs
Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform. Event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data helps event planners to assess attendance and profit.
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