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Eventbrite Logo

Build, manage, and grow events

Table of Contents

Eventbrite - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Eventbrite overview

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Based on 5756 verified user reviews

What is Eventbrite?

Eventbrite is an event management program with key features that include event scheduling, online registration, ticket reservations, registration management, barcode/ticket scanning, payment processing, and more.

Who uses Eventbrite?

Reviews for Eventbrite come from a wide variety of industries, including education management (7% of reviewers), non-profit organization management (5%), and marketing and advertising (5%). The most frequent use case for Eventbrite cited by reviewers is event management (49% of reviewers).

What do users say about Eventbrite pricing?

Some users report that Eventbrite’s flexible fee options and affordable free plan help with budgeting, and they appreciate the transparent pricing and scalability. However, reviewers indicate that high fees, unpredictable costs, and limited nonprofit discounts reduce its value for some organizations.

What are the most popular integrations for Eventbrite?

The Eventbrite integrations most frequently cited by reviewers are: Meta for Business (a social media marketing product rated 4.7 out of 5 for its integration with Eventbrite), Mailchimp (an email marketing product, 4.7), and Google Calendar (a scheduling product, 4.8).

Starting price

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Pros & Cons

Event Management

Design and Customization

Event Reminders

Pricing

Slow and limited customer assistance

High and confusing fee structure

Eventbrite’s user interface

Ease of use rating:

Eventbrite pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(74)
3-4(1,790)
5(3,892)

What do users say about Eventbrite?

Eventbrite is an event management program with key features that include event scheduling, online registration, ticket reservations, registration management, barcode/ticket scanning, payment processing, and more.

Select to learn more


Who uses Eventbrite?

Based on 5,756 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Entertainment
Marketing and Advertising
Non-Profit Organization Management
Others

Use cases

Event Management
Ticketing
Registration
Reservations
Conference

Eventbrite's key features

GetApp's analysis of 822 verified user reviews collected between July 2021 and October 2024 identifies Eventbrite's most critical features and summarizes user sentiment about those features.

Event scheduling

Reviewers appreciate Eventbrite's event scheduling capabilities for their simplicity and user-friendliness. They find it easy to set dates, times, and recurring events, and to integrate with calendars. Users report that the platform provides instant notifications and detailed event information. They also value the ability to create templates for recurring events and to promote events easily. However, some users mention that the design could be improved for better visualization of multiple events. Of the 212 Eventbrite users who gave detailed accounts of their use of Event Scheduling, 99% rated this feature as important or highly important.


Online registration

Users find Eventbrite's online registration convenient and straightforward. They appreciate the customizable registration forms, secure payment options, and instant confirmation emails. Reviewers highlight the ease of managing and accessing event registrations in one place. They also mention the integration with social media and event calendars, which enhances promotion and organization. However, some users note issues with receiving event links and suggest including them directly on tickets. Of the 177 Eventbrite users who gave detailed accounts of their use of Online Registration, 98% rated this feature as important or highly important.


Ticket reservations

Reviewers indicate that Eventbrite's ticket reservation system is efficient and user-friendly. They appreciate the real-time ticket availability, which aids in demand forecasting and logistics planning. Users find it easy to manage reservations, set ticket limits, and handle variable pricing. They also value the digital QR codes for easy access. However, some users suggest clearer separation of single and package ticket options to avoid confusion. Of the 166 Eventbrite users who gave detailed accounts of their use of Ticket Reservations, 95% rated this feature as important or highly important.


Registration management

Users report that Eventbrite's registration management is seamless and practical. They appreciate the ability to track attendee data, customize ticketing options, and manage registrations in real-time. Reviewers highlight the dashboard capability for a complete overview of attendees and the ease of setting up events. They also value the integration with payment options and the ability to send reminders. Some users mention that canceling tickets could be more straightforward. Of the 196 Eventbrite users who gave detailed accounts of their use of Registration Management, 91% rated this feature as important or highly important.


Barcode/Ticket scanning

Reviewers appreciate Eventbrite's barcode/ticket scanning feature for its efficiency and security. They find it reduces wait times and congestion at event entrances. Users value the ability to scan tickets directly from mobile devices, ensuring only valid ticket holders gain access. They also mention the convenience of having digital tickets in their email or phone wallet. However, some users prefer not to use personal devices for scanning due to professionalism concerns. Of the 153 Eventbrite users who gave detailed accounts of their use of Barcode/Ticket Scanning, 87% rated this feature as important or highly important.


Payment processing

Users highlight the convenience and security of Eventbrite's payment processing. They appreciate the support for multiple payment methods, including credit cards, PayPal, and Apple Pay. Reviewers find the automatic tracking and recording of sales helpful for financial management. They also value the clear communication regarding transaction details and payout timelines. However, some users mention that the processing time for payouts can be lengthy and suggest improvements in speed. Of the 253 Eventbrite users who gave detailed accounts of their use of Payment Processing, 82% rated this feature as important or highly important.

See related user reviews

“I can upload flyers, find locations by map, and process payments to keep my orders in one place.,”
RB

Regina B.

Owner

“Sometimes I find that the ability to change a reservation or submit a refund can be challenging otherwise it is a solid tool”
SE

Samantha E.

Event Organizer

“Payment is made simple by using clear boxes to fill along with safe and secure payment options.”
EC

Ella C.

Marketing Manager


All Eventbrite features

Features rating:

Access control
Activity dashboard
Alerts/Notifications
API
Attendance management
Attendee management
Attendee tracking
Audience engagement
Badge management
Budget management
Calendar management
Class registration
Conferences/Conventions
Contact management
Credit card processing
CRM
Customer data management
Customer support
Customizable branding
Customizable forms
Customizable templates
Data import/export
Discount management
Email marketing
Email reminders
Employee management
Event management
Event registration
Event ticketing
Exhibit/Vendor management
For virtual events
Group registration
Kiosk ticketing
Marketing automation
Mobile access
Mobile ticketing
Online booking
Online ticketing
Onsite ticketing
Point of sale (pos)
Print-at-Home
Promotions management
Real-Time data
Real-Time reporting
Refund management
Reminders
Reporting/Analytics
Reserved seating
Sales reports
Seating map
Self check-in/check-out
Social media integration
Social promotion
Surveys & feedback
Third-Party integrations
Ticketing
Venue management
Volunteer management
Website integration
Website management
Weddings/Parties

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Eventbrite pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Eventbrite price and value

Value for money rating:

To see what individual users think of Eventbrite's price and value, check out the review snippets below.

“Overall, Eventbrite provides a smooth event management experience with an intuitive interface, quick customer support, and straightforward attendee reporting that makes organizing and tracking events feel easy. While the platform is generally reliable and efficient, the added fees and need to upgrade for some advanced features can be frustrating at times.”
AD

Aaron D.

Tech Specialist

“I apply the use of Eventbrite in my daily task of registration of events, receiving of customer queries, and recording of attendance of events.”
PG

Patricia G.

Customer Service Lead

Eventbrite integrations (33)

Integrations rated by users

We looked at 5,756 user reviews to identify which products are mentioned as Eventbrite integrations and how users feel about them.

Integration rating: 4.7 (26)

The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and

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Shelby D.

Digital Marketing Specialist

Integration rating: 4.7 (26)

It did not have a good impact with my customers

Fa

Fary a.

Home Cleaning Services

Integration rating: 4.7 (21)

Love my google calendar

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Stacey S.

Onwer

Integration rating: 4.6 (20)

Integration with WordPress is not very important on its own because WordPress is mainly used for content, not payments. PayPal usually works through plugins, so the direct integration is less important. It is useful, but not essential for most users.

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Hana Ř.

Leader of Inventory

Integration rating: 4.6 (17)

Integration rating: 4.9 (14)

To know, how many people actually visited my website, and how are my Google ads performing.

MS

Muskan S.

Fouder

Eventbrite customer support

What do users say about Eventbrite customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Eventbrite customer support.

A small group of reviewers highlight Eventbrite's customer service as responsive, helpful, and easy to reach when needed.

Widely noted by reviewers, customer support response times are slow, especially during urgent or peak event periods.

A significant portion of users report difficulty reaching a real person, with limited live chat and phone support options.

Broad user base finds accessing customer support challenging, with some describing it as unhelpful or nearly non-existent.

Support options

Knowledge base
Email/help desk
Chat
Faqs/forum
24/7 (live rep)
Phone support

Training options

Live online
Videos
Webinars
In person
Documentation

To see what individual users say about Eventbrite's customer support, check out the review snippets below.

“Eventbrite's reporting features could be more customisable, and occasionally, the customer support response time feels slow, especially during peak times.”

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Aiste K.

Marketing and Events Coordinator

Eventbrite FAQs

Q. What is Eventbrite used for?

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform. Event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data helps event planners to assess attendance and profit.

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