getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Join It Logo

Simple membership management software

visit website

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Join It - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: June 2026

Join It overview

Based on 82 verified user reviews

What is Join It?

By industry, Join It reviewers are most commonly professionals in non-profit organization management (35%). The most frequent use case for Join It cited by reviewers is membership management (88% of reviewers).

What are the most popular integrations for Join It?

The Join It integration most frequently cited by reviewers is Mailchimp, an email marketing product rated 4.7 out of 5 for its integration with Join It.

Starting price

26.1flat rate /
per month
view pricing plans
try for free

Pros & Cons

Membership Management

Features

Volunteer Management

Email Communication

Phone Support

Join It’s user interface

Ease of use rating:

Join It review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(18)
5(62)

What do users say about Join It?

Users report Join It offers outstanding customer support, with fast, friendly, and attentive responses through chat and online guides. They say the support team is helpful with troubleshooting, onboarding, and addressing complex needs, though a few mention inconsistent experiences with slow or unhelpful service. They find the software easy to use, with a user-friendly interface that simplifies membership management and payment processing. Some indicate it integrates well with tools like Mailchimp and Eventbrite, and allows for customizable membership options, but they note a desire for more advanced features and flexibility in certain areas.

Select to learn more


Who uses Join It?

Based on 82 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management
Political Organization
Motion Pictures and Film
Automotive
Others

Use cases

Membership Management
Association Management
Club Management
Nonprofit CRM
Gym Management

Join It's key features

Most critical features, based on insights from Join It users:

Payment processing
Membership renewals
Dues management
Member portal
Email marketing
Member directory
Communication management
Event management
Registration management

All Join It features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Ad hoc reporting
Alerts/Notifications
API
Application management
Appointment management
Attendance management
Attendance tracking
Automated scheduling
Billing & invoicing
Booking management
Calendar management
Chapter Management
Class management
Class scheduling
Client management
Client portal
Commenting/Notes
Committee management
Communication management
Contact database
Contact management
Credit card processing
CRM
Customer accounts
Customer database
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Discount management
Discussions/Forums
Document storage
Donation tracking
Donor management
Drag & drop
Dues management
Electronic payments
Email management
Email marketing
Email reminders
Email templates
Email tracking
Engagement tracking
Event calendar
Event management
Event scheduling
Event ticketing
Facility scheduling
Filtering
For alumni associations
Forms management
For nonprofits
Fundraising management
Grant management
Group management
Instructor management
Interaction tracking
Live chat
Marketing automation
Member accounts
Member communication
Member Communities
Member database
Member directory
Member portal
Membership management
Membership renewals
Membership signup
Member types
Mobile access
Multi-Location
Newsletter management
Online booking
Payment processing
Personalization
Point of sale (pos)
Promotions management
Real-Time analytics
Real-Time notifications
Recurring/Subscription billing
Registration management
Reminders
Reporting & statistics
Search/Filter
Self check-in/check-out
Self service portal
SMS messaging
Summary Reports
Team management
Third-Party integrations
User management
Visitor management
Volunteer management
Wait list management
Web forms
Website integration
Website management

Join It alternatives

Join It logo
visit website

Starting from

26.1

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Brilliant Directories logo
visit website

Starting from

145

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Gym Assistant logo
visit website

Starting from

780

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
GrowthZone logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Join It pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

26.1

Per month

Features included:

  • 1 Admin Seat Included
  • 3.0% Service Fee for Online Transactions
  • Collect Custom Fields
  • Unlimited Automations
  • Up to 1000 Members in Your Database

Total

89.1

Per month

Features included:

  • 2.0% Service Fee for Online Transactions
  • 5 Admin Seats Included
  • API and Webhook Access
  • Custom Digital Membership Cards
  • Removed Join It Branding
  • Up to 10000 Members in Your Database

Extra

179.1

Per month

Features included:

  • 10 Admin Seats Included
  • 1.5% Service Fee for Online Transactions
  • Up to 25000 Members in Your Database

User opinions about Join It price and value

Value for money rating:

To see what individual users think of Join It's price and value, check out the review snippets below.

“In the past all memberships renewed on Dec 31, which created a huge amount of work for an all-volunteer work force to get people to renew.”
SH

Shelley H.

Board of Directors Member

“Some features that I've requested have not yet been implemented.”
SH

Shelley H.

Board of Directors Member

Join It integrations (25)

Integrations rated by users

We looked at 82 user reviews to identify which products are mentioned as Join It integrations and how users feel about them.

Mailchimp logo
Mailchimp

Integration rating: 4.8 (11)

We needed form recipients to automatically be added to a MC segment and start an automated customer journey

AB

Ali B.

Owner

Integration rating: 4.8 (8)

Integration rating: 4.7 (8)

facile et visibilité sur les réseaux tiktok linked in,

FD

FLORENCE D.

fondatrice

Slack logo
Slack

Integration rating: 5.0 (2)

Join It customer support

What do users say about Join It customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Join It customer support.

Widely noted by reviewers, Join It’s customer support is exceptionally responsive and quick to address questions and issues.

A fair number of users appreciate the ease of contacting support via online chat and receiving prompt, helpful replies.

Multiple users highlight the team’s professionalism, friendliness, and willingness to go above and beyond expectations.

A subset of reviewers mention that support is patient and accommodating, making the experience easier for less tech-savvy users.

Support options

Knowledge base
Chat
Phone support
Email/help desk

Training options

In person
Live online
Documentation

To see what individual users say about Join It's customer support, check out the review snippets below.

“It is hard to express how easy member management has become for us since switching to JoinIT. And when we do have questions, the online technical support chat is second to none.”

GE

Gad E.

VP Technology

“Join It is a really intuitive platform, super easy for our whole team to use, even those who don't regularly need to.”

CV

Caitlin V.

Business Coordinator

Join It FAQs

Q. Who are the typical users of Join It?

Join It has the following typical customers:
Mid-size Business, Large Enterprises, Small Business, Freelancers

These products have better value for money


Q. What is Join It used for?

Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue. Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing. It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started. Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.


Q. What level of support does Join It offer?

Join It offers the following support options:
Knowledge Base, Chat, Phone Support, Email/Help Desk

Related categories