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Join It Pricing

Pricing overview

Value for money rating

4.7

/5

75

Price starts from

29

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Basic: $0
Pro: $29 / month
Business: $99 / month

What users say

Compassionate and generous pricing and trial experiences to get up and running sustainably especially during challenging economic/business times.

BZ

Bernd Z.

The experience has been very good. Join IT has a very fast ramp-up at a reasonable price.

JS

John S.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly Recommended

Reviewed 2 years ago

Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10

Pros

We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company. My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.

Cons

Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features.

Vendor response

Thanks for the very kind words, Taylor! It's a pleasure to support you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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a view from an old Garden

Reviewed 4 months ago

really positive and lots of support when you need it

Pros

Very simple and quick to use. We can train our front of house personnel to use it with ease. As a tiny heritage garden charity we did a lot of research initially and the low set up price was really crucial. We were very nervous about signing up to a US based company- a big jeopardy for us . But they were really approachable and very efficient. It never felt ,like we were too small to count, there was a lot of patience that so many of us were volunteers. The dashboard is really easy to use and to navigate. lots of in depth info about each member easily accessible. And it loads quickly too ! It took a bit of work to understand the jargon to set it up - but tha was mainly because we'd never had another membershipo system before. Its logical and visually appealing to work with

Cons

A few irritations about joint memberships versus affiliated memberships and a bit more flexibility around length of membership etc would be good. For our size, needs and staff capacity I dont think there are many downsides

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Join It Review

Reviewed 8 months ago

The experience has been very good. Join IT has a very fast ramp-up at a reasonable price. There is no pressure, with can not be said about all app in the membership space. Some apps wanted $1,500.00 just to import your data. Join It is so easy you can do it yourself.

Pros

Join It is very simple to set up and use. Much is easier than other membership software I tested. We were in action in two days.

Cons

The membership categories are easy to use, but graphically they are quite different. More expensive membership apps can provide a single widget that allows new members to select different levels, price and billing options. Join IT provides a menu where you select the level you want, select and start entering the information. We have 22 different levels, the list gets long and would work better with a widget that offers all the options.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great choice for membership management/payments for small organizations on a limited budget

Reviewed 6 months ago

What is most outstanding about JoinIt is their customer support. I manage 100+ Software-as-a-Service installations in my professional life and have never experienced better customer support than what JoinIt provides. Almost instant responses to tickets by super-knowledgeable staff, problems resolved very quickly, whether they're issues I caused or perhaps the rare problem at their end. Kudos to JoinIt.

Pros

Easily handles our membership management needs with a minimum of fuss. Handles payments through Stripe transparently. Also handles off-line payments without much bother. Imports member lists through Excel and from MailChimp. Excellent value for the money. Tremendous customer support (can't say this enough!)

Cons

Wish we could more tightly integrate JoinIt forms into our WordPress site without tripling the cost of our subscription. Would like a few bulk update/delete options for our membership lists.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes My Job Easy and Makes My Organization Look Great

Reviewed 6 months ago

Join-it is a fantastic product with fantastic support. It is helping us grow in so many ways.

Pros

Join-It is easy and intuitive with so many features to help our non-profit thrive. It's very affordable, especially given the time that it saves me as a volunteer membership coordinator. It allows me to do more of the things I love with our organization instead of worrying about billing members! The Customer Service is always there to help me figure things out.

Cons

Every once in a while, I run across something I want to do but can't (like put images in e-mails). I suspect that this is because I haven't figured out how to do it yet (and customer service is AMAZING so they are always there to help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Potential Membership APP

Reviewed 3 years ago

Very simple and good if you like minimalistic approach but high price for what you get.

Pros

I like the simple, minimalist approach. User friendly and really great customer support. Has all the basic features a small organization needs

Cons

Price is somewhat high compared to other full blown apps doing much more than joinit. To upload your members database you will need to submit manually to customer support. All other competing apps I have tried will do this automatically with your mapping input. Does not have webpage features, just very minimal and basic. Financial reports are lacking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Solution We Have Been Waiting For!

Reviewed 3 years ago

The initial attraction to Join It was the Eventbrite Integration. This is going to create big opportunities for us in creating and promoting events where memberships are included in the attendance cost. The ease of syncing with SurveyMonkey and EventBrite and MailChimp, and others is huge benefit. We rely on board member/committee member volunteers for our non-profit to assist me with various tasks,...

Pros

It looks great, functions great, has all of the outside automated integrations we need, the pricing is very fair, and it is simply intuitive to use.

Cons

I don't have any least likes about it at this point.

Vendor response

Thanks, Mike! It's been a pleasure working with you! We're appreciative that you chose to work with us! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Right price for the features we actually use. Very easy and user-friendly interface.

Reviewed 4 years ago

Our organization became more organized and felt more comfortable paying for the direct value that we were receiving.

Pros

We spent years using another membership management solution -- paying full price when we really only used two or three pieces of the product. We came across Join It through the ticketing and event management platform that we used. The fact that Join It integrated with the web apps that we already were using was a huge plus, e.g. MailChimp and Eventbrite, but the price point is what sold us. Relative to the other options out there, Join It seemed to provide the best value. We've loved it so far!

Cons

We've encountered one or two bugs as we became power users of their Eventbrite and MailChimp integrations. While the bugs were a source of frustrations temporarily, the team was responsive and helpful in finding a resolution.

Vendor response

Thanks for the kind words, Bruce! It's a pleasure working with you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JoinIt works very well for our non-profit!

Reviewed 8 months ago

We have been very happy with the implementation of JoinIt. We look forward to further integrating it into streamlining the member experience and providing more cross functional tracking once our Club returns to more normal post-COVID activities.

Pros

We love the integration with Mailchimp and Eventbrite. But my favorite thing about JoinIt has been their amazing customer service. It made it so much easier to get set up and they are incredibly responsive. We're a very traditional non-profit that has been using manual processes for years. We were anticipating a much more difficult transition to the 21st century, but JoinIt made it surprisingly painless.

Cons

There is a lack of flexibility in some areas, ie configuration of the payment page for new members. Also, there is some limitation in capabilities of the communication tools. But given the price entry point, these are minor issues and can be worked around with other tools.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Membership Made Easy

Reviewed 4 years ago

It was so exciting to see the first renewal payment come in, from a reminder notice, and the person even upgraded their membership! Reminders are something I didn’t have time for and the software has made this automatic. I also have to say that the customer service is incredible, even on the free version. The tech support staff get back to you quickly with thoughtful and detailed advice for whatever problem you’re experiencing, and tailor it to your situation. This is really surprising for a free product.

Pros

I’m volunteering for a tiny nonprofit, and love how easy Joinit is to learn and use, even with the very limited time I have for volunteering. I also really like the attractive layout. Both differentiated it from the other programs I looked at, which were clunky/unattractive and seemed complicated to onboard. I love that I can set up a varied membership structure (ours is pretty complex) that allows our members lots of options.

Cons

I think the address should be an available field in the free version. (You can import/export addresses, but not edit them on screen.) It’s a standard field all membership organizations use, and collected at the point of sale. However, the pricing is reasonable enough that I am optimistic that new memberships will soon make the paid version pay for itself.

Vendor response

Thanks for the kind words, Mary! It's a pleasure serving your organization!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect Membership Management Software for Novices and Experts Alike

Reviewed 3 years ago

We were exploring various membership management software systems and Join It met all of our needs at a price that was reasonable. The site was easy to become familiar with and was laid out in a clean and visually streamlined manner. There are enough options to customize things but not so many that it is overwhelming for people who do not have experience with membership management systems. I highly recommend this for all types of companies, whether you are a non-profit or a for-profit business.

Pros

Visually clean page that is easy to use for members of all ages Ease of use and navigation Layout of tools Very responsive customer service department Reasonably priced Streamlined with other services such as Survey Monkey, Constant Contact, etc.

Cons

I have no cons at this point and would recommend this product.

Vendor response

Thank you so much for your kind words! It's been a pleasure working with you so far, and we look forward to collaborating even more!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Basic functionality for a reasonable price

Reviewed a year ago

An easy way to manage a Neighborhood Association. They were doing paperwork manually, handling paper check payments, and sending emails from personal accounts. JoinIt allowed us to wrap that all up into one solution.

Pros

Very simple user experience for the general public that don't want a complex platform.

Cons

I wish there was a bit more complexity between linking users as part of organizations - but perhaps that available in a higher-level package than we're using.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Value, Highly personalized service, Right Size of Features for Small, Growing Association

Reviewed 4 months ago

Fantastic and responsive service, very functional software. Highly recommend for small, growing orgs on budget.

Pros

The value is exceptional, in terms of features to price ratio, and the features are the right size for a small, growing association.

Cons

There are features that would be good to add, and having a bit more CMS-type of functionality would be a good addition, and could be tiered in pricing as add-ons.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great customer service & Great software

Reviewed 2 years ago

We offer monthly memberships at our car wash but before we didn't have full control because the company in charge was handling everything. Now we can control and monitor all members easily using this software.

Pros

Ease of use, great value of money, several features and integrity with other companies

Cons

The idea of the software is made to be general and not specific to one industry, so at one point you might be limited but my issues were solved in other creative ways

Vendor response

Thanks for the very kind words, Mahmoud!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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After evaluating many other solutions, we're happy with the simplicity and functionality of Join It!

Reviewed 5 years ago

Helped me track my members and automate processes (like sending expiration notices and renewal reminders)

Pros

We appreciate Join It for it's ease-of-user and intuitive user interface. Also, because we're only a medium-sized non-profit we like how affordable their options are.

Cons

Currently, Join It doesn't provide a Content Management Solution as a part of their service, so we have to use WordPress instead.

Vendor response

Thank you, Camilla! It's a pleasure working with you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent program

Reviewed 3 years ago

Easy to set up a membership site!

Pros

Cost, ease of use, functionality, accessibility.

Cons

Sorry, it has been great, thanks to their help.

Vendor response

It's been a pleasure working with you, Carl! Welcome aboard! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic. Saves me employing a member of staff for membership management!

Reviewed 4 years ago

Time savings and cost savings.

Pros

This software is so easy to set up and use. Makes it easy to keep track of members and makes mailings simple.

Cons

I'm not sure yet about how to send invitations to prospective members. The instructions on how to do so are not obvious.

Vendor response

Thanks so much! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Customer Service

Reviewed 2 years ago

[SENSITIVE CONTENT HIDDEN] went above and beyond to help me understand, implement and maintain membership software for my various websites. Compassionate and generous pricing and trial experiences to get up and running sustainably especially during challenging economic/business times.

Pros

Very simple to understand Clean layout Easy payment gateway connection Stellar customer support

Cons

Footer branding No zoom or phone call communication

Vendor response

Thank you so much for the kind words, Bernd! It's been a pleasure to work with you and support ZFIT -- especially during these abnormal times. We'll pass the kind words to our Customer Success team (they love to hear it!) -- and we look forward to continuing to work together. :)