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SurveySparrow Pricing

Pricing overview

Value for money rating

4.4

/5

59

Price starts from

19

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Ranging from Free to Elite, there are 5 plans available to the user.
Users can choose to be billed quarterly/annually and there is also pro-rated refunding available.
The Basic Free Plan at $0, Starter Plan at $19, Premium Plan at $49, Business Plan at $99, Enterprise Plan at $499, and the Elite Plan are the pricing plans offered.

What users say

Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.
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Ramon H.

My overall experience with the software is really good. The price is very competitive and works really well.
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Carolina F.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Robust platform for data collection

Reviewed 9 days ago
Pros

It facilitates the collection of omnichannel data through email, web link, social networks, among others. Surveys have a nice modern look. Ready-to-use templates are very useful and help save time. Offline surveys work perfectly and 360 feedback surveys are very versatile as well.

Cons

This platform is very complete and versatile, the only problem is that, to enjoy the advanced functions, the cost rises considerably.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Like a Sparrow, it has all component to fly like a bird.

Reviewed 6 days ago

SurveySparrow was my first Survey Application to garner the feedback of my audiences and it works very well with the younger folks as its Chat mode is very intuitive and friendly.

Pros

To upgrade to the next level can be costly.

Cons

Basically, SurveySparrow does its role for simple form, and when I intend to upgrade to include more features, I held back because of its pricing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent software and alternative to Typeform!

Reviewed 3 years ago

Excellent service and fast support!

Pros

I love that the software is flexible and not too expensive. Support are great and helped resolve my clients issues fast! My clients and their clients love this software. The best resolution to typeform issues!

Cons

There were a few issues at first with partial submissions and submissions still being submitted without consent but the team resolves those issues fast, no other company was as customer centric as surveysparrow.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SurveySparrow..potentially the only solution you need

Reviewed 3 years ago

Overall SurveySparrow is already good with the potential to be amazing.

Pros

Easy to use Demo's Templates Image Bank

Cons

Inability to move through the visual view of the survey without going from start to finish to see edits Renaming is only available on the Enterprise subscription Price of the Enterprise subscription Lack of ability to have 2 connected short questions in 1 view Lack of intergrations

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Did what I wanted - Good customer survey tool

Reviewed 3 months ago

I was pleased that it could do well the survey part, but when I discovered a competitor product that offered more for less. I switched.

Pros

It did what I wanted. You could pay monthly for a number of surveys not necessarily have a limit and that's it.

Cons

There are other survey tools out there which give you better value by offering more services for the same or lesser price.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Don't hate it , don't love it

Reviewed a year ago

I don't think that it's something I want to integrate into my everyday life I have been a user for a little over two years now and I am actually looking into other programs but overall my experience with a decent I don't have too many complaints and I would recommend it as a starting platform if you're trying to get your branding out there.

Pros

Every step of creating a survey form is very simple and has next to no learning curves needed before using the software. It's very easy to distribute the surveys into email or social media platforms and it's just a very personal experience all around you really feel like you're getting to know the customers you're working with!

Cons

I really don't have too many complaints I noticed every now and then the dragon drop question box is a little buggy and it makes the customisation process a little bit harder than it should be and you definitely want to be a premium user if you want to access all the complex features that it has to offer I do wish they offered a little bit more features with the cheaper plans.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The price is very convenient and easy to use

Reviewed a year ago

This is a great application to ask shopper opinion on various subjects. it's likewise simple to utilize. My involvement in SurveySparrow is, in general, a legitimate one, since we work with a huge customer data set and this apparatus can uphold and deal with an outsized measure of information.

Pros

I totally love SurveySparrow it gathers clients' straightforward assessments additionally as paying you for your suppositions. The studies are not difficult to know and surprisingly simpler to complete and have numerous studies to wrap up. it's a truly incredible overview device and it is not difficult to utilize. you'll additionally make the most of its email promoting highlights.

Cons

It would be pleasant if there was a choice among free and their present least expensive arrangement, which isn't unreasonably modest, I don't care for how those studied are welcome to require other irregular overviews subsequent to completing the underlying one, yet I expect I comprehend why they are doing that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Chirpy Surveys

Reviewed 4 years ago

We are using SurveySparrow since last 8 months and its good tool for small survey which we conduct internally but it can't be used for larger survey with branching and piping. UI is very user friendly and chat support is prompt. If they can remove the bugs then its great tool. They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.

Pros

They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.

Cons

They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A new way to survey!

Reviewed 3 years ago

This is a great survey tool. Comprable in price to survey monkey but does a lot more. The wave of the future is texting, online customer service, etc...and this kind of survey does that. I love it!

Pros

I love the conversational way to ask questions. People taking the survey will feel more at home, more comfortable giving answers. I also love the set-up for each question. It's easy and self explanatory. We've been using Survey Monkey for years and this is a nice change.

Cons

I would love it if we can use the surveys on different platforms. Not just on our website, but on facebook messenger? That would be awesome! Also, the whole having to resign in every time you go to the site is a little annoying. It's certainly not a dealbreaker, but I would appreciate being remembered.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Natural, fantastic and Very simple tool to Setup survey.

Reviewed 4 years ago

Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.

Pros

Available in Very cheap rate when compared to other survey tools. The customer support team is awesome. It has different approach of creating a survey setup. Its setup mainly concentrates on Interacting directly with the user.

Cons

I Feel that features are limited here. I suggest there should be some more features to use by the users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good tool to automate your company's survey

Reviewed 2 years ago

My overall experience with the software is really good. The price is very competitive and works really well.

Pros

The feature I like the most in Survey Sparrow is their ability to save a response that was partially filled!

Cons

We had some difficulties when sharing the survey with customers and team members in China. Some could only open with VPN.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall great survey platform

Reviewed 3 years ago

Small team that works hard to provide a great product that is solid . Good overall value for $

Pros

Comprehensive features and options without being overwhelmed . Value for the cost. Great support from the team

Cons

When purchased in 2018 they User Interface needed to be improved and the team has listened and made great strides in that area . other than that no issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SurveySparrow review

Reviewed 4 years ago

I am able to connect with my audience and understand their needs and desires right away. Love the conversational aspect of this tool. If you need a tool to survey your clients, you can't go wrong with Survey Sparrow. As I have indicated, the support is good and so is the customer service before you buy it.

Pros

SurveySparrow is the super simple survey tool I've always wanted. There are others in the market, but they are super confusing to use and a lot more expensive. SurveySparrow keeps things super simple and that, in turn, motivates me to use it a lot more.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This is a great software, smooth and easy to use, I am very happy with it.

Reviewed 5 years ago
Pros

1. Extremely easy to use 2. Very customizable 3. Support service is extraordinary, they answered my questions in less than 2 min. 4. Price is fair 5.

Cons

Excesive branding, the branding is in the url, the lateral bar and then at the very end of each survey, too much for me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Doesn't have all the features as equally-priced competitors

Reviewed 2 years ago
Pros

I really wanted to like this system, because from initial look it has a lot of basic tools found in other - much more expensive - professional survey products.

Cons

After trying to use the survey system to do product concept testing, I ran into several challenges which caused me to switch to SurveyMonkey. These were: 1) Lack of page randomization 2) Difficulty resizing images embedded 3) Limitations of the survey look & feel 4) Lack of bells and whistles, like: accessibility for screen readers, ratings on the quality of your questions

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It completely changed the way we see and use survey tools. I love it!

Reviewed 4 years ago
Pros

The fact that it provides a conversational flow is different and refreshing. Besides, its price is amazingly affordable and the costumer service is extremely efficient. So much better than SurveyMonkey!

Cons

It has limited feautures, I would love to see more options to customize my survey in a future, like in survey templates.