Starting from: $19.00/month
Pricing model: Free, Subscription
Free Trial: Available
Ranging from Free to Elite, there are 5 plans available to the user.
Users can choose to be billed quarterly/annually and there is also pro-rated refunding available.
The Basic Free Plan at $0, Starter Plan at $19, Premium Plan at $49, Enterprise Plan at $149, and the Elite Plan are the pricing plans offered.
11 reviewers had the following to say about SurveySparrow's pricing:
We are using SurveySparrow since last 8 months and its good tool for small survey which we conduct internally but it can't be used for larger survey with branching and piping. UI is very user friendly and chat support is prompt. If they can remove the bugs then its great tool. They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.
Pros
They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.
Cons
They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.
Rating breakdown
Likelihood to recommend: 7/10
Pros
The fact that it provides a conversational flow is different and refreshing. Besides, its price is amazingly affordable and the costumer service is extremely efficient. So much better than SurveyMonkey!
Cons
It has limited feautures, I would love to see more options to customize my survey in a future, like in survey templates.
Rating breakdown
Small team that works hard to provide a great product that is solid . Good overall value for $
Pros
Comprehensive features and options without being overwhelmed . Value for the cost. Great support from the team
Cons
When purchased in 2018 they User Interface needed to be improved and the team has listened and made great strides in that area . other than that no issues.
Rating breakdown
Likelihood to recommend: 8/10
Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.
Pros
Available in Very cheap rate when compared to other survey tools. The customer support team is awesome. It has different approach of creating a survey setup. Its setup mainly concentrates on Interacting directly with the user.
Cons
I Feel that features are limited here. I suggest there should be some more features to use by the users.
Rating breakdown
Likelihood to recommend: 9/10
My overall experience with the software is really good. The price is very competitive and works really well.
Pros
The feature I like the most in Survey Sparrow is their ability to save a response that was partially filled!
Cons
We had some difficulties when sharing the survey with customers and team members in China. Some could only open with VPN.
Rating breakdown
Likelihood to recommend: 8/10
Pros
1. Extremely easy to use
2. Very customizable
3. Support service is extraordinary, they answered my questions in less than 2 min.
4. Price is fair
5.
Cons
Excesive branding, the branding is in the url, the lateral bar and then at the very end of each survey, too much for me.
Rating breakdown
This is a great survey tool. Comprable in price to survey monkey but does a lot more. The wave of the future is texting, online customer service, etc...and this kind of survey does that. I love it!
Pros
I love the conversational way to ask questions. People taking the survey will feel more at home, more comfortable giving answers. I also love the set-up for each question. It's easy and self explanatory. We've been using Survey Monkey for years and this is a nice change.
Cons
I would love it if we can use the surveys on different platforms. Not just on our website, but on facebook messenger? That would be awesome! Also, the whole having to resign in every time you go to the site is a little annoying. It's certainly not a dealbreaker, but I would appreciate being remembered.
Rating breakdown
Likelihood to recommend: 9/10
Pros
I really wanted to like this system, because from initial look it has a lot of basic tools found in other - much more expensive - professional survey products.
Cons
After trying to use the survey system to do product concept testing, I ran into several challenges which caused me to switch to SurveyMonkey. These were:
1) Lack of page randomization
2) Difficulty resizing images embedded
3) Limitations of the survey look & feel
4) Lack of bells and whistles, like: accessibility for screen readers, ratings on the quality of your questions
Rating breakdown
Likelihood to recommend: 2/10
Excellent service and fast support!
Pros
I love that the software is flexible and not too expensive. Support are great and helped resolve my clients issues fast! My clients and their clients love this software. The best resolution to typeform issues!
Cons
There were a few issues at first with partial submissions and submissions still being submitted without consent but the team resolves those issues fast, no other company was as customer centric as surveysparrow.
Rating breakdown
Likelihood to recommend: 10/10
Overall SurveySparrow is already good with the potential to be amazing.
Pros
Easy to use
Demo's
Templates
Image Bank
Cons
Inability to move through the visual view of the survey without going from start to finish to see edits
Renaming is only available on the Enterprise subscription
Price of the Enterprise subscription
Lack of ability to have 2 connected short questions in 1 view
Lack of intergrations
Rating breakdown
Likelihood to recommend: 8/10
I am able to connect with my audience and understand their needs and desires right away. Love the conversational aspect of this tool. If you need a tool to survey your clients, you can't go wrong with Survey Sparrow. As I have indicated, the support is good and so is the customer service before you buy it.
Pros
SurveySparrow is the super simple survey tool I've always wanted. There are others in the market, but they are super confusing to use and a lot more expensive. SurveySparrow keeps things super simple and that, in turn, motivates me to use it a lot more.
Rating breakdown
Likelihood to recommend: 10/10
