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Top Rated Contact Center Software with Non profits - Page 13

Last updated: September 2026

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409 software options

FrontLine logo

The operations platform for multi-client contact centres

FrontLine is the operations platform for contact centres running several client programs at once, and it sits alongside your CCaaS rather than on top of it. Agents, schedules, QA evaluations and reports are scoped to each client and line of business, and every client gets its own portal view.

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klink.cloud logo

Omnichannel contact center platform

klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Video Call Center logo

Your own branded, video call center in a matter of weeks

Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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4outbound logo

Outbound contact plugins & APIs

4outbound offers a suite of plugins and APIs to streamline and ensure compliance in outbound communication. Its features include intelligent data orchestration, various auto-dialing options, omnichannel support, and intuitive agent workflows.

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healow Genie logo

Conversational AI and contact center solution

Genie is a comprehensive, AI-powered contact center solution for strengthening patient engagement, improving patient satisfaction, reducing burdens on practice staff, and lowering overall operational costs. It is an EHR agnostic solution that integrates with leading EHRs.

Read more about healow Genie

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ID Cloud logo

ID CLOUD, A premium cloud contact center solution.

ID Cloud is an AI-powered contact center software platform unifying voice, email, chat, social media & video into one single interface.

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Grypp logo

Customer engagement solution for contact centers

Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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VoiceOwl logo

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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CommBox logo

Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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Tryvium logo

AI-led Experience Orchestration Platform

Tryvium is an Experience Orchestration platform that helps enterprises transform customer and employee experiences through intelligent AI agent orchestration.

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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AgentHub logo

Live on-screen guidance software

Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

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Coztel logo

Advanced cloud-based call center software

CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

Read more about Coztel

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SOGEDES.X logo

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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CommPeak Cloud PBX logo

Cloud-Based Phone System Fully Synced with the Way You Work

CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

Read more about CommPeak Cloud PBX

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KrispCall logo

AI-powered communication platform for growing business

KrispCall is an AI-powered communication platform for growing business that integrates with CRM to enhance global operations. With Power Dialer, Call Coaching,& Bulk SMS, it streamlines workflows and drives growth. Get 100+ countries' numbers and reach your clients abroad easily.

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Hyro logo

Conversational AI For Enterprise

Hyro replaces intent-based AI chatbots with language-based conversational AI that’s built from NLU, knowledge graphs, and computational linguistics. Enterprises worldwide automate their interactions across valuable services and channels—including call centers, websites, SMS, and more—using Hyro.

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TextPeak logo

Manage SMS campaigns and omnichannel in one platform

TextPeak is a messaging platform for campaign management and omnichannel conversations. Scale SMS outreach and support two-way, transactional, OTP, and promotional messaging, plus WhatsApp and Telegram. A shared team inbox simplifies omnichannel, while AI improves campaign content and reply speed.

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CollaborationRoom.ai logo

Contact center collaboration platform

CollaborationRoom.ai is a contact center management platform that provides continuous video, audio, and screen sharing capabilities for agents and supervisors. The software offers real-time visibility into agent work, smart alerts for potential issues, in-platform chat and private calling, and security features that detect threats while maintaining agent privacy.

Read more about CollaborationRoom.ai

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net2phone logo

Cloud-based PBX and business communication management tool

net2phone is a cloud-based PBX software that provides businesses with tools to manage and improve customer interactions across various channels. Supervisors can use the dashboard to track the extension numbers of team members, access details about their devices, and configure call routing flows according to requirements.

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3C Plus logo

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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IVRy logo

AI-powered customer relationship management (CRM) software

IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

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FlyOS logo

Cloud-based AI workspace for consumer brands

FlyOS is a cloud-based AI workspace for D2C, CPG, and ecommerce brands that automates marketing, customer journeys, and operations via.

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