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Customer Engagement Software with Customizable Templates (2026) - Page 12

Last updated: April 2026

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355 software options

Retain logo

Engage customers before they reach collections

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Retain is a scalable, client-branded digital delivery tool to help you manage and optimize customer engagement, automate your digital communications and keep your headcount low.

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OpenText Communications logo

Modern archiving, built for compliance Simplify oversight wi

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Modern archiving, built for compliance
Simplify oversight with an intelligent archiving solution for business communications.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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LoyaltyXpert logo

Customer Loyalty Management Platform

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AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

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A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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Vocally logo

Feedback capture and analysis solution

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Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

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SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

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Chez SPREAD, nous concevons depuis 2011 une plateforme marketing intégrant des mécaniques d'acquisition, du marketing automation, des programmes de fidélité et de parrainage, ainsi qu'une plateforme de communication multicanale. Le tout porté par un CRM connecté à toutes vos sources de données.

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Netmera logo

Marketing platform to engage, convert and retain customers

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Netmera is an integrated customer engagement and marketing platform that provides personalized experiences across all channels including in-app, e-mail, and SMS. It offers powerful and intelligent marketing solutions that can help businesses across various industries grow.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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Tatvam logo

Customer Experience tool for aquariums, museums & airports

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Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Prokeep logo

Distribution solution

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Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.

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Feefo logo

Harness the power of verified reviews.

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Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

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social.plus logo

The best version of every app is Social+

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social.plus offer a comprehensive suite of community features with AI analytics, advanced moderation, and monetization tools to drive engagement and growth.

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Adxstudio Portals logo

Microsoft Dynamics CRM-integrated web portals

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Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors

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CRM in Cloud logo

Cloud-based software for managing sales and marketing

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CRM in Cloud is a cloud-based customer relationship management software designed for small and medium-sized businesses. It provides a 360-degree view of your business and customer network, allowing you to manage email, leads, marketing activities, and monitoring.

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Amperity logo

AI-powered customer data management

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Amperity is an intelligent CDP (customer data platform) that allows businesses to connect customer data from across multiple platforms, sources, and databases, into one single source of truth in order to aid with marketing and customer experience management, and to optimize conversions.

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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Komo logo

Audience engagement platform

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Komo is the audience engagement platform shaking up the way organizations capture first-party data and drive revenue. It helps marketing teams with creating simple, creative, and user-friendly building blocks that engage and convert their target audience.

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Appgain logo

Customer Engagement Platform

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Appgain helps you increase customer engagement.
OmniChannel Messaging | Marketing Automation | Deep Linking Infra | Link and App Retargeting For Web
and Mobile Apps | ONE Single Platform

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Adobe Journey Optimizer logo

Customer engagement solution

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Adobe Journey Optimizer enables brands to deliver personalized, timely experiences across channels, ultimately driving loyalty and business growth. It unifies real-time data into actionable profiles, supports complex journey orchestration, and leverages AI for optimized interactions.

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Experia logo

Customer engagement platform

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Customer engagement platform leveraging digital and social networks to enhance they way businesses interact with their audiences.

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OnRamp logo

B2B organizations with high-touch customer onboarding

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OnRamp is dynamic customer onboarding software that helps onboarding managers make any high-touch customer onboarding process simple.

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BSPK logo

Grow sales with an easy-to-use CRM and clienteling iOS app

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Convert sales with an intuitive and fun iOS clienteling app with proven success and a 90% adoption rate. Sales associates and management can organize customer data and easily connect with multiple communication channels through BSPK.

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