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Customer Engagement Software with Customizable Templates (2026) - Page 13

Last updated: April 2026

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355 software options

IndiVideo logo

Build stronger customer connections with personalized video.

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The core purpose of IndiVideo is to equip Marketing and Sales teams with the ability to create and send personalized videos quickly and easily at scale. On a single action, your videos can dynamically change and adapt to the needs of each customer, all in real-time.

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OnRamp logo

B2B organizations with high-touch customer onboarding

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OnRamp is dynamic customer onboarding software that helps onboarding managers make any high-touch customer onboarding process simple.

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Experia logo

Customer engagement platform

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Customer engagement platform leveraging digital and social networks to enhance they way businesses interact with their audiences.

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Turf logo

The customer self-service platform for SaaS.

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Turf is a customer self-service platform that allows SaaS businesses to create one single meet point with community forums, knowledge bases, help centers, feature requesting & bug reporting, an academy, technical documentation, roadmaps, changelogs, customer feedback management, and more.

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SurveySensum logo

SurveySensum is a leading customer feedback platform.

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SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

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TCS Customer Intelligence & Insights logo

Cloud-based tool for customer data management.

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TCS Customer Intelligence & Insights is an AI-driven customer analytics solution that helps organizations deliver personalized, relevant, and connected customer experiences. By leveraging data from multiple sources, the solution provides a 360-degree view of the customer, enabling businesses to gain actionable insights and make informed decisions.

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BSPK logo

Grow sales with an easy-to-use CRM and clienteling iOS app

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Convert sales with an intuitive and fun iOS clienteling app with proven success and a 90% adoption rate. Sales associates and management can organize customer data and easily connect with multiple communication channels through BSPK.

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Trring Me logo

Cloud-based communication management platform

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We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

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insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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Cheetah Digital logo

Enterprise Multi-channel Campaign Management

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With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

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SPLICE Dialog Suite logo

Inspiring Customer Connections

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SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.

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Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

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Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

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Marigold Grow logo

Custom engagement and insights platform

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Grow by Zeta is a cloud-based solution that helps marketers collect marketing opt-ins and preference insights through interactive experiences that can be published to every digital channel.

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telbee logo

Cloud-based voice messaging platform

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telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans

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Saysimple logo

Dynamic Customer Engagement Platform

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We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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ClearlyRated logo

Fuel your growth with client service excellence.

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ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

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CallVU logo

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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DojoMojo logo

Customer engagement software for marketing professionals

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DojoMojo is a customer engagement software that helps marketing professionals connect with target audiences via SMS and email marketing campaigns. Key features include SMS automation, drip campaigns, SMS audience management, toll-free MMS number, and two-way conversations.

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Odore logo

Design and deliver exceptional product campaigns

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Odore is a customer engagement platform that helps brands build personalised experiences and journeys for their customers across multiple channels.

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Manhattan Active Omni logo

Omnichannel Retail Software

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Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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eGain Suite logo

Cloud platform provider for customer engagement automation

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eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

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Joonbot logo

No-code Chatbot

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Joonbot is an intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales.

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ReFrame Engage logo

Conversational intelligence and customer engagement software

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ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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FORTVISION logo

Manage Personalized Journeys for Every User.

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FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

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Roundesk logo

Telecom and customer relationship software provider

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Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

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