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Customer Success Software for Public Administrations (2026)

Last updated: February 2026

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43 software options

Zendesk Suite logo
Category Leaders

AI powered customer service across all channels

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Zendesk Suite is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Zoho Desk logo
Category Leaders

Customer service software for businesses of all sizes

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Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Pipedrive logo

Cloud-based CRM solution for salespeople

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Pipedrive is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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LiveChat logo

The AI-First Platform to Support Customers and Boost Sales

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LiveChat is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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LiveAgent logo
Category Leaders

Multichannel customer care solution with an AI chatbot

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LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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EngageBay CRM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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TeamSupport logo
Category Leaders

Cloud-based customer support solution for B2B SaaS

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TeamSupport is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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monday CRM logo

Customer relationship management solution

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monday CRM is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Pipefy logo
Category Leaders

Design and automate business workflows in minutes.

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Pipefy is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Front logo
Category Leaders

AI-enabled customer service platform for collaboration

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Front is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Issuetrak logo

Issue tracking and workflow automation platform

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Issuetrak is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Zight logo

Share information faster with visual context.

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Zight is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum.

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Vectera logo

Meeting room scheduling and video conferencing platform

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Vectera is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base.

Read more about Vectera

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Bettermode logo

All-in-one community platform for branded communities

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Bettermode is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Bettermode

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Groove logo

Cloud-based helpdesk solution for small businesses

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Groove is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Chaty logo

Platform that supports various social and messaging channels

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Chaty is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Unless logo

Turn your SaaS product into a dialogue

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Unless is available for Public Administrations and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

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Channels logo

Power up your customer service

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Channels is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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MeltingSpot logo
Category Leaders

Effective Software Adoption. Seamlessly delivered.

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MeltingSpot is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about MeltingSpot

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3CLogic logo

Cloud Call Center Solutions

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3CLogic is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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elevio logo

Self-service support & customer education platform

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elevio is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Acquire logo

Multi-channel Customer Communication Platform

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Acquire is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Netigate logo

Manage and analyse feedback from customers and employees

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Netigate is available for Public Administrations and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

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