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Acquire Logo

Multi-channel Customer Communication Platform

Table of Contents

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Acquire - 2026 Pricing, Features, Reviews & Alternatives

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Acquire overview

What is Acquire?

Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device.

Key benefits of using Acquire

Acquire includes one-way and two-way video calling, allowing the customer to choose whether or not they wish to be visible to the support agent, but still be able to see them.

A one-click call button on users’ websites allows customers to call for free.

Acquire offers instant file sharing through chat windows, with peer-to-peer encryption and secure cloud storage enabling sensitive documents to be shared and accessed from any web-enabled device.

Speech recognition enables users to make notes while on a call, or can be used for call transcription.

Acquire’s co-browsing feature enables users to interact directly with customers’ web browsers, highlighting sections, clicking on links, and filling out forms.

Calls can be recorded for staff training, performance reviews, record keeping, and error reduction.

Starting price


Alternatives

with better value for money

Acquire’s user interface

Ease of use rating:

Acquire reviews

Overall rating

5.0

/5

20

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

19

1

0

0

0

Who uses Acquire?

Based on 20 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Education Management
Financial Services
Others

Use cases

- Not enough reviews
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-
-
-
-

Acquire's key features

Most critical features, based on insights from Acquire users:

Knowledge base management
Mobile access
Social media integration
Call center management
Customizable branding
Multi-Channel communication

All Acquire features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
AI copilot
Alerts/Escalation
Alerts/Notifications
API
Autoresponders
Canned responses
Chat/Messaging
Chatbot
Communication management
Customer database
Customer engagement
Customer history
Customer segmentation
Customer support
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Email management
Engagement tracking
Feedback management
File sharing
File transfer
Interaction tracking
Live chat
Multi-Language
Offline form
Onboarding
Performance metrics
Real-Time chat
Real-time consumer-facing chat
Real-Time notifications
Real-Time reporting
Remote access/control
Reporting & statistics
Reporting/Analytics
Screen sharing
Self service portal
Session transfer
SSL security
Surveys & feedback
Tagging
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Two-Way audio & video
User management
Video chat
Video conferencing
Video support
Visual analytics
Widgets

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Acquire pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Acquire price and value

Value for money rating:

Acquire support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person

Acquire FAQs

Q. What type of pricing plans does Acquire offer?

Acquire has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Acquire?

Acquire has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations


Q. What languages does Acquire support?

Acquire supports the following languages:
English


Q. Does Acquire support mobile devices?

Acquire supports the following devices:
Android, iPad, iPhone


Q. Does Acquire offer an API?

Yes, Acquire has an API available for use.


Q. What other apps does Acquire integrate with?

Acquire integrates with the following applications:
WooCommerce, Google Analytics 360, Telegram, Zoho CRM, Jira, Viber, Calendly, WhatsApp, Zapier, Amazon Lex, Gmail, Docusign, Zoom Workplace, WordPress, Freshdesk, Twitter/X, Stripe, Zoho Desk, Jotform, Salesforce Sales Cloud, Chili Piper, Zoho CRM Plus, Typeform, Dialogflow, Meta for Business, Guru, Google Meet, Mailchimp, Twilio, Instagram, HubSpot CRM, Shopify, Zendesk Suite


Q. What level of support does Acquire offer?

Acquire offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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