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Customer Reviews Solution

Table of Contents

Bazaarvoice - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Bazaarvoice overview

What is Bazaarvoice?

Bazaarvoice gives you control to collect, display, and distribute text and visual user-generated content (UGC) to drive revenue, scale your brand, gain actionable insights and build customer loyalty.

Starting price


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Bazaarvoice’s user interface

Ease of use rating:

Bazaarvoice pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(13)
5(17)

What do users say about Bazaarvoice?

The customer support and customer success are the top notch.

Select to learn more


Who uses Bazaarvoice?

Based on 32 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Goods
Marketing and Advertising
Retail
Internet
Others

Use cases

Review Management
Customer Experience
Social Media Marketing
Reputation Management
Community

Bazaarvoice's key features

Most critical features, based on insights from Bazaarvoice users:

Negative feedback management
Review request
Review notification
Dashboard
Review monitoring
Response management

All Bazaarvoice features

Features rating:

Multi-Channel management
Ratings/Reviews
Reporting/Analytics
Social media integration
Sentiment analysis
Email reminders
Engagement tracking
Performance metrics
Personalization
Post scheduling
Purchasing & receiving
SMS messaging
UGC collection
Website integration

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Bazaarvoice pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Bazaarvoice price and value

Value for money rating:

To see what individual users think of Bazaarvoice's price and value, check out the review snippets below.

“Bazaarvoice has been a nice tool for us to engage with customers in a new way. It is a great portal to collectively group all customer feedback and questions regarding your business/products.”
AB

Amy B.

family business

“Most of all through the sales process, migration, onboarding and post onboarding the customer support has been fantastic.”

Verified reviewer

Anonymity request

Bazaarvoice support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Documentation

Bazaarvoice FAQs

Q. Who are the typical users of Bazaarvoice?

Bazaarvoice has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Bazaarvoice support?

Bazaarvoice supports the following languages:
English, French, German


Q. Does Bazaarvoice offer an API?

No, Bazaarvoice does not have an API available.


Q. What level of support does Bazaarvoice offer?

Bazaarvoice offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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