This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

elevio Alternatives

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to elevio

What do you want to see on this page for each app?
Basic pricing, core features, and screenshots
Only pricing information
Just details about features

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

Features

Total

23

46

97

features in common

23

features in common

REVE Chat's unique features

  • Geotargeting

  • Call Transfer

  • Real Time Monitoring

  • Queue Management

elevio's unique features

  • Semantic Search

  • Decision Support

  • XML / RSS

  • Role-Based Permissions

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

67

196

97

features in common

67

features in common

Zendesk's unique features

  • Real Time Analytics

  • Client Portal

  • Customizable Reports

  • Ratings / Reviews

elevio's unique features

  • Network Monitoring

  • Administrative Reporting

  • Learning Management

  • Employee Onboarding

Starting from

$19/month

Value for money

4.1

0.5

4.6

What users say about Zendesk's value for money

Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.

NT

Nick T.

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

61

191

97

features in common

61

features in common

LiveAgent's unique features

  • Phone Key Input

  • Call Logging

  • Call Monitoring

  • Mobile Access

elevio's unique features

  • Multiple Projects

  • Content Publishing Options

  • Website Integration

  • Churn Management

Starting from

$15/month

Value for money

4.7

0.1

4.6

What users say about LiveAgent's value for money

They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.

VC

Vanessa C.

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

37

96

97

features in common

37

features in common

Vivantio's unique features

  • Lifecycle Management

  • Contact Database

  • Employee Portal

  • IT Asset Tracking

elevio's unique features

  • Decision Support

  • Churn Management

  • Semantic Search

  • To-Do List

Starting from

$42/month

Value for money

4.2

0.4

4.6

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.

SS

Saleem S.

We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.

SK

Steven K.

Bitrix24

4.0
(465)

100% free CRM, collaboration and communication tool suite

Features

Total

58

356

97

features in common

58

features in common

Bitrix24's unique features

  • Online Payments

  • Online Store Builder

  • Auto-Responders

  • Lead Notifications

elevio's unique features

  • Audio File Management

  • Video Support

  • Sentiment Analysis

  • Self-Learning

Starting from

$24/month

Value for money

4.2

0.4

4.6

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Features

Total

64

168

97

features in common

64

features in common

Zoho Desk's unique features

  • Ideation / Crowdsourcing

  • Remote Access/Control

  • Social Media Monitoring

  • Call Recording

elevio's unique features

  • Usage Tracking/Analytics

  • Administrative Reporting

  • WYSIWYG Editor

  • Employee Onboarding

Starting from

$14/month

Value for money

4.5

0.1

4.6

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Clickatell

5.0
(2)

Clickatell powers chat commerce.

Features

Total

27

60

97

features in common

27

features in common

Clickatell's unique features

  • Drag & Drop

  • Mobile Access

  • Campaign Segmentation

  • Personalization

elevio's unique features

  • Website Integration

  • Churn Management

  • To-Do List

  • Active Directory Integration

Front

4.5
(206)

Email management software and shared inbox for teams

Features

Total

37

120

97

features in common

37

features in common

Front's unique features

  • Surveys & Feedback

  • Auto-Responders

  • Notes Management

  • Client Management

elevio's unique features

  • Access Controls/Permissions

  • Survey/Poll Management

  • Customizable Forms

  • WYSIWYG Editor

Starting from

$19/month

Value for money

4.2

0.4

4.6

What users say about Front's value for money

There are so many features that are great for organizing your inbox. The organizational benefits allow you to be more efficient in your daily workflow.

CS

Courtney S.

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Anonymous Reviewer

EngageBay

4.6
(72)

Integrated sales & marketing software for growing teams

Features

Total

45

203

97

features in common

45

features in common

EngageBay's unique features

  • Personalization

  • Automated Publishing

  • Call Routing

  • Signature Templates

elevio's unique features

  • Decision Support

  • Negative Feedback Management

  • Sentiment Analysis

  • Predictive Analytics

Starting from

$9.99/month

Value for money

4.8

0.2

4.6

What users say about EngageBay's value for money

I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

Cuong T.

We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.

SM

Sian M.

Bold360

4.4
(26)

AI-powered customer engagement platform

Features

Total

19

38

97

features in common

19

features in common

Bold360's unique features

  • Code-free Development

  • Social Media Integration

  • Real Time Monitoring

  • Multi-Language

elevio's unique features

  • Multi-Channel Data Collection

  • Survey/Poll Management

  • Dashboard

  • Text Analysis

Starting from

$0.01

Value for money

4.6
4.6

What users say about Bold360's value for money

NanoRep is the next innovative best solution for all kind of businesses such as ecommerce sites or web service ones for customer service and support.

E

Emma

The ease with which this tool can be used is really cool. Also, it is an effective tool as it captures as much information as it can in each of the transaction handled through this.

Sheik Mohamed S.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

41

131

97

features in common

41

features in common

Genesys Cloud's unique features

  • FTC Compliance

  • Multiple Scripts

  • Automatic Call Distribution

  • Multi-Channel Management

elevio's unique features

  • Churn Management

  • Audio File Management

  • Ad hoc Reporting

  • Customizable Forms

Starting from

$75/month

Value for money

3.9

0.7

4.6

What users say about Genesys Cloud's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Salesforce Service Cloud

4.4
(513)

Customer Service & Field Service Management Solutions

Features

Total

46

195

97

features in common

46

features in common

Salesforce Service Cloud's unique features

  • Call Scripting

  • Customer Complaint Tracking

  • Rules-Based Workflow

  • Lead Distribution

elevio's unique features

  • Negative Feedback Management

  • Engagement Tracking

  • Semantic Search

  • Secure Login

Value for money

4.1

0.5

4.6

What users say about Salesforce Service Cloud's value for money

Great and positive experience with this product. A big investment but will give you tools to make you successful.

MF

Mike F.

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.

Claire B.

Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

Features

Total

50

126

97

features in common

50

features in common

Freshdesk's unique features

  • Email Management

  • Support Ticket Tracking

  • CRM

  • Customizable Fields

elevio's unique features

  • Customer Engagement

  • Configurable Workflow

  • Guided Problem Solving

  • Churn Management

Starting from

$19/month

Value for money

4.4

0.2

4.6

What users say about Freshdesk's value for money

I love support team, they're always there 24-7 replying to my queries and keen on giving alternative solutions. I love the idea of customizing the ticket and adding templates.

RA

Rana A.

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

Wix Answers

4.6
(21)

The only platform with all support channels in one place.

Features

Total

45

89

97

features in common

45

features in common

Wix Answers' unique features

  • Real Time Notifications

  • Blended Call Center

  • Assignment Management

  • Issue Tracking

elevio's unique features

  • Audio File Management

  • Customer Engagement

  • Semantic Search

  • Active Directory Integration

Starting from

$24/month

Value for money

4.3

0.3

4.6

What users say about Wix Answers' value for money

We like the clear and clean design and functionality, beautiful layout, easy handling, easy and professional website integration with a clear structure.

Suzy N.

It's a great tool to solve issues and receive tips and help from professionals. Totally useful for beginners and professionals who need support in building their page.

AV

Antonios V.

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

32

109

97

features in common

32

features in common

Heyday's unique features

  • Real-time Conversations

  • Data Extraction

  • Appointment Scheduling

  • Virtual Assistant

elevio's unique features

  • Decision Support

  • Activity Tracking

  • Guided Problem Solving

  • Semantic Search

Sprinklr

4.2
(59)

Social media management, analytics & strategy planning.

Features

Total

20

90

97

features in common

20

features in common

Sprinklr's unique features

  • Event Management

  • Multi-Channel Distribution

  • Social Media Monitoring

  • Campaign Scheduling

elevio's unique features

  • Text Editing

  • Data Import/Export

  • Secure Login

  • Text Analysis

Value for money

3.9

0.7

4.6

What users say about Sprinklr's value for money

Management team and customer service is outstanding. As they build their product, you can genuinely tell they want to succeed.

DH

Daniel H.

The ease and ability to schedule or draft social media posts for certain business channels is quite amazing.

Celexsy A.

FAQ Bot

4.6
(8)

Become FAQing amazing at customer service.

Features

Total

37

65

97

features in common

37

features in common

FAQ Bot's unique features

  • Lead Capture

  • Auto-Responders

  • Real Time Notifications

  • Transcripts/Chat History

elevio's unique features

  • Churn Management

  • Audio File Management

  • Real-Time Chat

  • To-Do List

HubSpot Service Hub

4.4
(113)

Cloud-based customer service solution for firms of all sizes

Features

Total

28

56

97

features in common

28

features in common

HubSpot Service Hub's unique features

  • Geotargeting

  • Automated Routing

  • Pipeline Management

  • Data Storage Management

elevio's unique features

  • Website Integration

  • Decision Support

  • Learning Management

  • Active Directory Integration

Starting from

$50/month

Value for money

4.2

0.4

4.6

What users say about HubSpot Service Hub's value for money

This is an amazing tool to have, especially since we are a tech company trying to give our customers the opportunity to learn about our platform and troubleshoot through issues themselves.

NJ

Nicollette J.

The best tool for a greater workflow, you can do everything you need to give the best elements for your clients.

NB

Nicholas B.

Pipefy

4.6
(263)

the Work Management platform

Features

Total

31

151

97

features in common

31

features in common

Pipefy's unique features

  • Business Process Control

  • Task Scheduling

  • Quotes/Estimates

  • Drag & Drop

elevio's unique features

  • Churn Management

  • Ad hoc Reporting

  • HIPAA Compliant

  • Multi-Channel Data Collection

Starting from

$18/month

Value for money

4.5

0.1

4.6

What users say about Pipefy's value for money

Its ease of use and simplicity. It just does what it promises to do and very user friendly interface that allows me to customize it the way that I want.

WL

Will L.

I've been using the Pipefy for almost 2 years now and for me is very good and useful, I like that you can mould it accordingly to your needs and make your daily activities easier.

Ad

Andreia d.

monday.com

4.6
(2,4k)

Project Management Made Easy

Features

Total

57

497

97

features in common

57

features in common

monday.com's unique features

  • Lead Qualification

  • Meeting Management

  • Data Extraction

  • Application Management

elevio's unique features

  • Multiple Projects

  • Service Level Agreement (SLA) Management

  • Sentiment Analysis

  • Self-Learning

Starting from

$10/month

Value for money

4.3

0.3

4.6

What users say about monday.com's value for money

I really love a lot about Monday. It's clean, has a beautiful design, easy to use and just overall a great product.

AR

Anonymous Reviewer

The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.

AR

Anonymous Reviewer

Acquire

5.0
(20)

Multi-channel Customer Communication Platform

Features

Total

26

47

97

features in common

26

features in common

Acquire's unique features

  • Customer Database

  • Mobile Access

  • Social Media Integration

  • Event Logs

elevio's unique features

  • Rich Text Editor

  • Data Import/Export

  • Support Ticket Management

  • Predictive Analytics

Preferred Patron Loyalty

4.9
(83)

Loyalty marketing and gift card management

Features

Total

32

108

97

features in common

32

features in common

Preferred Patron Loyalty's unique features

  • Print Management

  • Calendar/Reminder System

  • Segmentation

  • Gift Card Management

elevio's unique features

  • Decision Support

  • Ad hoc Reporting

  • Secure Login

  • Sentiment Analysis

Starting from

$59.95/month

Value for money

4.8

0.2

4.6

What users say about Preferred Patron Loyalty's value for money

Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.

BM

Becky M.

An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.

LJ

Leighann J.

SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

Features

Total

26

52

97

features in common

26

features in common

SmartKarrot's unique features

  • Rules-Based Workflow

  • Customer Database

  • Trend Analysis

  • Customizable Questions

elevio's unique features

  • Customizable Forms

  • Data Import/Export

  • XML / RSS

  • Offline Form

Tribe

4.7
(71)

Cloud-based community platform for branded communities

Features

Total

31

67

97

features in common

31

features in common

Tribe's unique features

  • Employee Database

  • Policy Management

  • Customizable Fields

  • Personalization

elevio's unique features

  • Negative Feedback Management

  • Ad hoc Reporting

  • Guided Problem Solving

  • Multi-Channel Data Collection

Starting from

$49/month

Value for money

4.7

0.1

4.6

What users say about Tribe's value for money

M so happy that I have Tribe in my toolkit, and I can see good things ahead for this reliable community building platform.

RN

Rick N.

I am amazed at the price. You can't get software with this great quality anywhere else at this price.

DM

David M.

Thought Industries

4.6
(68)

Powering the Business of Learning

Features

Total

48

148

97

features in common

48

features in common

Thought Industries' unique features

  • Monitoring

  • Sales Reports

  • Mobile Access

  • Learning Paths/Tracks

elevio's unique features

  • Call Center Management

  • Multiple Projects

  • Rich Text Editor

  • Canned Responses

Value for money

4.4

0.2

4.6

What users say about Thought Industries' value for money

We have been happy with the software and they have helped us grow as a company. Their customer services is very responsive and the account management team has been much more helpful in the past year.

JS

John S.

Our customers are able to navigate throughout their portal effortlessly, thanks to the ease of customization of the UI. Personally, I enjoy the administration accessibility and implicitness.

MG

Mark G.

MyHub

4.8
(28)

Cloud Based Intranet Solution

Features

Total

36

100

97

features in common

36

features in common

MyHub's unique features

  • Event Scheduling

  • Forum / Discussion Board

  • Rules-Based Workflow

  • Screen Sharing

elevio's unique features

  • Decision Support

  • Audio File Management

  • Sentiment Analysis

  • Help Desk Management

Starting from

$0.73/month

Value for money

4.9

0.3

4.6

What users say about MyHub's value for money

They provided great advice, recommendations and tips on how to get the best out of the solution.

Caroline M.

It's very easy to use - I've already seen powerful updates - but very graphically based for the non-techy user. The ability to control permission for the users is also amazing.

LA

Lee A.

LiveChat

4.6
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

37

94

97

features in common

37

features in common

LiveChat's unique features

  • Audit Management

  • Automated Scheduling

  • Multi-Language

  • Real Time Notifications

elevio's unique features

  • Churn Management

  • Audio File Management

  • Customizable Forms

  • Content Creation

Starting from

$16/month

Value for money

4.5

0.1

4.6

What users say about LiveChat's value for money

It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

AR

Anonymous Reviewer

There are a lot of options out there but this is by far the best. Easy to setup, the pricing is fair, and their technical support team is awesome.

SJ

Shanta J.

Kayako

4.0
(158)

Unified customer service platform

Features

Total

38

89

97

features in common

38

features in common

Kayako's unique features

  • Problem Management

  • Issue Auditing

  • Mobile Access

  • Multi-Country

elevio's unique features

  • Decision Support

  • Churn Management

  • Semantic Search

  • To-Do List

Starting from

$15/month

Value for money

3.8

0.8

4.6

What users say about Kayako's value for money

I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.

Samir H.

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

22

40

97

features in common

22

features in common

Yonyx's unique features

  • Rules-Based Workflow

  • HR Management

  • Routing

  • Call Scripting

elevio's unique features

  • Sentiment Analysis

  • Data Import/Export

  • Secure Login

  • Text Analysis

Value for money

4.7

0.1

4.6

What users say about Yonyx's value for money

Far and away the best part is the support I've received from a customer rep. They always make themselves available to answer any and all of my questions and share their vast wealth of knowledge.

AD

Andrew D.

I like the user interface, it is super intuitive and visually appealing.

AR

Anonymous Reviewer

ThinkOwl

(0)

Customer service powered by AI

Features

Total

26

40

97

features in common

26

features in common

ThinkOwl's unique features

  • Automated Routing

  • Work Order Management

  • Social Media Integration

  • Inbox Management

elevio's unique features

  • Rich Text Editor

  • Access Controls/Permissions

  • Help Desk Management

  • Offline Form

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

35

113

97

features in common

35

features in common

Quiq Messaging's unique features

  • Surveys & Feedback

  • SMS Messaging

  • 2-Way Messaging

  • Natural Language Search

elevio's unique features

  • Decision Support

  • Churn Management

  • Semantic Search

  • XML / RSS

Starting from

$6,000/month

Value for money

4.5

0.1

4.6

What users say about Quiq Messaging's value for money

This is a great company with wonderful customer service and people that really care about their clients.

TJ

Todd J.

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.

TJ

Todd J.

NiceJob

4.9
(101)

Reputation marketing with reviews, social & SEO tools

Features

Total

25

113

97

features in common

25

features in common

NiceJob 's unique features

  • Lead Management

  • Reminders

  • Ratings / Reviews

  • Conversion Rate Optimization

elevio's unique features

  • Semantic Search

  • Access Controls/Permissions

  • Secure Login

  • Live Chat

Starting from

$75/month

Value for money

4.8

0.2

4.6

What users say about NiceJob 's value for money

The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.

Jennica M.

I love the fact that Nice Job sends customers notifications to give a review for my business. The reviews help me to stand out amongst all of my competitors and generate me additional business.

DP

Dwayne P.

Retently

5.0
(24)

Net Promoter Score & customer feedback collection

Features

Total

32

90

97

features in common

32

features in common

Retently's unique features

  • Real Time Data

  • Customer Activity Tracking

  • Campaign Management

  • Conditional Logic

elevio's unique features

  • Audio File Management

  • WYSIWYG Editor

  • Website Visitor Tracking

  • Ad hoc Reporting

Starting from

$99/month

Value for money

4.8

0.2

4.6

What users say about Retently's value for money

It's great to be able to have different campaigns for the various offerings of our business so we can track what is successful and gain valuable feedback as to what is working well for our clients.

AW

Abbe W.

There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website.

JM

Justin M.

inSided

4.1
(7)

Leading Community Platform for Customer Success & Support

Features

Total

30

55

97

features in common

30

features in common

inSided's unique features

  • Customer Database

  • Real Time Notifications

  • Metadata Management

  • Multi-Language

elevio's unique features

  • Negative Feedback Management

  • Content Creation

  • Dashboard

  • Multi-Channel Data Collection

Agile CRM

4.2
(406)

Sales and marketing CRM for growing businesses

Features

Total

43

226

97

features in common

43

features in common

Agile CRM's unique features

  • Behavior Tracking

  • Create Subtasks

  • Auto-Dialer

  • Lead Management

elevio's unique features

  • Negative Feedback Management

  • Video Support

  • SSL Security

  • Event Tracking

Starting from

$8.99/month

Value for money

4.2

0.4

4.6

What users say about Agile CRM's value for money

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.

DB

Drew B.

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

BD

Brandon D.

LiveCaller

5.0
(2)

Live chat and customer communications management software

Features

Total

16

28

97

features in common

16

features in common

LiveCaller's unique features

  • Monitoring

  • Mobile Access

  • Historical Reporting

  • Queue Management

elevio's unique features

  • Ad hoc Reporting

  • Knowledge Base Management

  • Website Visitor Tracking

  • Collaboration Tools

Features

Total

33

89

97

features in common

33

features in common

Salesforce Essentials' unique features

  • Social Media Monitoring

  • Lead Verification/Validation

  • FAQ

  • Campaign Management

elevio's unique features

  • Decision Support

  • Audio File Management

  • SSL Security

  • Canned Responses

Starting from

$25/month

Value for money

3.9

0.7

4.6

What users say about Salesforce Essentials' value for money

Superb integration with social media helping to leverage existing business relationships. Mobile functionality is also a positive.

AR

Anonymous Reviewer

It was a fantastic experience and an essential for a company looking to better engage and retain customers on digital platforms.

JP

Jillian P.

ProfitWell

4.7
(20)

Real-time analytics for subscription businesses—100% free

Features

Total

14

42

97

features in common

14

features in common