App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Cloud Contact Center Software
Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone empowers brands to achieve these objectives on one interaction-centric platform with rich CX capabilities and an AI purpose-built for CX to deliver truly remarkable customer experiences.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.1
/5
565
Starting from
71
/user
Per month
Value for money contenders
Functionality
4.1
/5
565
Total features
125
20 categories
Functionality contenders
Overall Rating
4.2
/5
565
Positive reviews
261
205
67
18
14
Overall rating contenders
NICE CXone has the following pricing plans:
Starting from: $71.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of NICE CXone?
NICE CXone has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does NICE CXone support?
NICE CXone supports the following languages:
Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, French, German, Greek, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai
Q. Does NICE CXone offer an API?
Yes, NICE CXone has an API available for use.
Q. What other apps does NICE CXone integrate with?
NICE CXone integrates with the following applications:
Textel, Inbenta, Bullhorn ATS & CRM, SAP Customer Experience, Lightico, Oracle Service, Dynamics 365, Zoom, Microsoft Teams, CallVU, LogMeIn Pro, SugarCRM, Cyara, SpiceCSM, Fuze , LogMeIn Central, ServiceNow, Streem, livepro, Salesforce Platform, Firefly, Haptik, ProcedureFlow, Dizzion, Zendesk Suite
Q. What level of support does NICE CXone offer?
NICE CXone offers the following support options:
Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum