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Free Trial Complaint Management Software (2026)
Last updated: February 2026
75 software options
Sponsored
Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
No Credit Card Required
14-day free trial, no credit card required.
Read more about Freshservice
InvGate Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
No Credit Card Required
Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Service Management agents, and the number of assets to be managed.
Read more about InvGate Service Management
QT9 QMS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based quality management solution for organizations.
No Credit Card Required
Pricing information is available on inquiry.
Read more about QT9 QMS
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
No Credit Card Required
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
No Credit Card Required
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.
Read more about Zoho Desk
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
No Credit Card Required
Support only pricing starts at $19 per agent/month. Suite pricing starts at $55 per agent/month. Free trial available.
Read more about Zendesk Suite
Avochato
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
No Credit Card Required
PAYG: $1 / month - Pay for balance anytime, no monthly platform fee - $0.08/segment (messages and call minutes) in US and Canada - 1 phone number/inbox - All AI features - Multi-channel: SMS, RCS, MMS, calls, live chat - Customizable website widget - Complete two-way conversation management - Unlimited Broadcast messages - Call forwarding Voicemail - Advanced team management functionality: skill routing, dispositions - AI Chatbot and additional Automation Tools (surveys, drip campaigns) - Advanced analytics - Salesforce, Zapier, Slack, Teams integration - Access to Avochato’s API Standard: $35 per user / month - All features in PAYG - Platform fee of $175/mo for annual payment - Platform fee of $210/mo for monthly payment - Lower rates for messaging and calls of $0.02-$0.03 per segment in US and Canada Custom: - Salesforce Process Builder Workflows - HIPAA Compliance - Dedicated Account Rep - Professional Services - Higher API throughput rates - Faster speeds for broadcast messages
Read more about Avochato
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
No Credit Card Required
1-month free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Small plan: $15/agent/month Medium plan: $29/agent/month Large plan: $49/agent/month Enterprise: $69/agent/month
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
No Credit Card Required
All accounts come with a 7-day free trial period. The Free plan is free forever. You can upgrade the number of visitors you reach with Flows and the number of monthly Lyro conversations. Flows are chatbot automations that follow defined rules. Lyro conversations are AI chatbot conversations that are trained on your knowledge base and frequently asked questions. The the pricing page on the Tidio website to model your potential usage.
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
No Credit Card Required
Starter Suite: $25 / user / month Professional: $80 / user/ month Enterprise: $165 / user/ month Unlimited: $330 /user/month Einstein 1 Service: $500 /user/month All plans are billed annually.
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
No Credit Card Required
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Starts at just $15 per user/ Billed annually. - comes with 18 Apps, 100 Custom Fields Per App 25 Workflows 8 Custom Dashboards 3rd Party Service Integration 24x7 Support
Read more about Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
No Credit Card Required
A 15-day free trial is available, and a free plan for starter business tools.
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
No Credit Card Required
22.50 / Month for our Standard Package $7.50 per each extra agent (monthly plan) / $5.00 per each extra agent (yearly plan)
Read more about Smartsupp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
No Credit Card Required
Read more about CXone Mpower
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
No Credit Card Required
Contact Qualtrics for pricing information.
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
No Credit Card Required
Starter: $25/per user/per month for minimum 2 users and maximum 10 users (billed annually) Professional: $65/per user/per month with a maximum 50 users (billed annually) Enterprise: $105/per user/per month for minimum 10 users (billed annually)
Read more about Front
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one CRM for small businesses
No Credit Card Required
15-day free trial, no credit card required. Vtiger offers four different packages, including a forever-free CRM. Rates start at $12 per user, per month (billed annually), or $15 per user, per month (billed monthly) Please contact Vtiger Sales team - sales@vtiger.com for pricing information.
Read more about Vtiger CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking and workflow automation platform
Issuetrak provides two main pricing plans (Cloud Annual and On-Premises Annual) with per-agent pricing models. The Cloud Annual plan starts at $876 per agent (minimum 3 agents), while the On-Premises Annual plan ranges from $478 per agent (monthly implied) to $1059 per agent (one-time payment). A 14-day free trial is available, though credit card requirements are not specified. Payments are accepted in US dollars, and add-ons are available but require consultation for pricing details. Unlimited free users are included with at least one paid agent license.
Read more about Issuetrak
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
No Credit Card Required
- Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing
Read more about Missive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Only AI Customer Support Platform
No Credit Card Required
Per-agent scaled pricing starting at $35 USD a month per agent. We want you to grow and that's why everyone gets the same product, and as you grow, we grow.
Read more about Supportbench
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
Credit Card Required
Packages starting as low as $29/mo
Read more about Preferred Patron Loyalty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
No Credit Card Required
Lite Plan: $15/user/month when billed annually. $19/user/month when billed monthly. Pro Plan: $39/user/month when billed annually. $49/user/month when billed monthly. Elite Plan: $59/user/month when billed annually. $69/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing software for effortless customer support
No Credit Card Required
Read more about HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution for SMBs
No Credit Card Required
Read more about LogMeIn Resolve