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Free Customer Support Software
Last updated: March 2026
76 software options
Sponsored
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
All accounts come with a 7-day free trial period. The Free plan is free forever. You can upgrade the number of visitors you reach with Flows and the number of monthly Lyro conversations. Flows are chatbot automations that follow defined rules. Lyro conversations are AI chatbot conversations that are trained on your knowledge base and frequently asked questions. The the pricing page on the Tidio website to model your potential usage.
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below: Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially) Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially) Flex: Contact Userlike for custom quote
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
$17/month for Solo (billed annually), $25/month for Plus (billed annually), $83/month for Expert (billed annually). Extra agents can be added to the Expert plan. All paid plans come with a 14-day free trial.
Read more about Smartsupp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support platform
Free trial available. Standard pricing starts at $20 per user per month. Standard: $25 user / month, or $20 user / month billed annually Plus: $40 user / month, or $35 user / month billed annually Company: $60 user / month billed annually Help Scout serves businesses from small to enterprise. Plans range from Free to keep everyone on the same page, to Standard for automation features and reporting, to Plus for advanced reporting & features designed for large teams. All Plans include 24x7 support, unlimited volume & storage, and 40+ third party integrations.
Read more about Help Scout
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Share information faster with visual context.
Pricing tiers include Pro (individual), Team, and Enterprise.
Read more about Zight
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Growth Plan: $25/user/month when billed annually. $35/user/month when billed monthly. Pro Plan: $55/user/month when billed annually. $65/user/month when billed monthly. Elite Plan: $85/user/month when billed annually. $95/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel live chat and chatbot software for business
Free: Free forever with an unlimited number of chats. Pro: $19 (paid annually) or $25 (paid monthly). Unlimited: $75 (paid annually) or $99 (paid monthly).
Read more about Chaport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Inbox: $15 per agent per month - a shared email, chat, and social inbox for small teams Growth: $30 per agent per month - customer service software for growing teams Scale: $60 per agent per month - customer service software for larger teams and businesses Kayako's Enterprise plan is also available for larger companies needing a custom approach to customer support software. The Enterprise plan starts at $100 per agent. Get in touch for more information.
Read more about Kayako
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
eDesk; the most scalable eCommerce customer support tool for
Choose the plan that scales with your stage of growth: Whether you are just starting out or have large customer service teams, we have pricing to suit your individual needs. Ticket based pricing User based pricing
Read more about eDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat software for modern messaging
- Chatbot Builder - Chatbot Analytics - Shopify Integration - Freshdesk Integration Growth - $15 per user/month, billed annually - Upto 2000 bot sessions/month Free - Priority Inbox - Canned Responses - Facebook Messenger - User Segmentation - Business Hours Pro - $49 per user/month, billed annually -Up to 3000 bot sessions/month FREE - WhatsApp Business - Apple Business Chat - Auto-resolve - Team Performance Report - IntelliAssign - Business Hours(by Groups) - Co-Browsing Enterprise - $79 per user/month, billed annually - Up to 5000 bot sessions/month FREE - Allowed IPs - Allowed Domains - User Authentication(JWT)
Read more about Freshchat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for SMBs
AzureDesk offer a limited feature "Free Plan" and a "Plus Plan" which costs from $5/agent per month and includes all the available features
Read more about AzureDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience software for small businesses
$25/month
Read more about ThriveDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Customer support & Help Desk software-FREE PLAN
Subscription Based Pricing: FREE $0/month for up to 10 users Professional $30/month Enterprise $60/month
Read more about NABD System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversational AI & customer service platform
Mava's pricing is based on support request consumption and feature access. Seats and integrations are unlimited.
Read more about Mava
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is calculated based on the number of contacts you have in your database and the features you choose.
Read more about User.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based help desk software for customer support teams
Contact C-Desk for pricing information
Read more about C-Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empowering Businesses with Customer Service Automation
Please contact Bitonic Technology Labs directly for pricing.
Read more about yellow.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational commerce platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Tool that turns Trello Board into a service desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Answers - Spot On!
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-In-One for SMBs - CRM, project management, and more
BlueCamroo's pricing is built upon a User-Role methodology where users can be assigned multiple roles, allowing them to mix-and-match roles to only pay for what your business (and each individual user) needs. Pricing can be either Billed Monthly or Billed Annually (with a discount) The following pricing is USD/User/Month, billed monthly: CRM - $6 Sales - $25 Projects - $25 Support - $10 Complete - $49 Visit BlueCamroo Pricing to learn more. https://www.bluecamroo.com/bluecamroo-plans-pricing
Read more about BlueCamroo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Phone System for customer support & sales
FREE - Buy Local Numbers - Buy Toll-free Numbers - Inbound Caller ID - Desktop Notifications - Call Notes - Custom Greetings - Call Metrics Growth - $15 per user/month, billed annually -Up to 2000 incoming minutes/month FREE -Number Porting -Basic Call Queues -Wait Queues -Voicemail -Warm Transfer -Call Recording -Pre-built Reports Growth - $39 per user/month, billed annually - Up to 3000 incoming minutes/month FREE - Holiday Routing - Advanced Call Metrics - Call Barging - Call Center Agent Statuses - Call Recording Opt-out - Agent Availability Report - Queue Callback (Virtual Hold) Enterprise - $69 per user/month, billed annually - Up to 5000 incoming minutes/month FREE - Omnichannel Routing - Speech Enabled IVR - Voicebot - Abandoned Call Metrics - Service Level Monitoring
Read more about Freshcaller
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fully Customizable AI Agent for Customer Service
- Response-based: from $0.04 per response - Resolution-based: from $0.19 per resolution - Unlimited AI: from $99/mo
Read more about CoSupport AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Customer Experience platform