getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Review Management Software with Customer History (2026)

Last updated: April 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

27 software options

Jobber logo

Tool that manages quotes, schedules, invoices and tasks

learn more
Jobber Reviews automatically request reviews from your preferred customers, so you can win more jobs from work you’ve already done.

Read more about Jobber

Users also considered
Text Request logo
Category Leaders

Ignite customer engagement

learn more
Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Read more about Text Request

Users also considered
Birdeye logo
Category Leaders

AI-based webchat assistant for business conversations

learn more
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

Read more about Birdeye

Users also considered
Broadly logo
Category Leaders

Online review & reputation management for small businesses

learn more
Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

Read more about Broadly

Users also considered
FieldPulse logo

Cloud-based field service management software

learn more
FieldPulse is a cloud-based field service management software designed for service contractors that helps manage business operations and workflows, including customer management, scheduling, project management, estimates and invoices, timesheets, customer portals, and more.

Read more about FieldPulse

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
Superchat logo

The comprehensive messaging suite for your business.

learn more
Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

Read more about Superchat

Users also considered
Yotpo logo
Category Leaders

Marketing platform for collecting and showcasing reviews

learn more
Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content.

Read more about Yotpo

Users also considered
Influitive logo

Customer-Powered Growth

learn more
The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

Read more about Influitive

Users also considered
Podium logo

AI-enabled lead management and conversion platform

learn more
Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.

Automatically send every customer a review request at the exact right moment, so they can leave you a review in 20 seconds. Then, reply to every lead with AI.

Read more about Podium

Users also considered
XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

Read more about XM for Customer Experience

Users also considered
Thryv logo

All-in-one management solution built for small business

learn more
Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.

Read more about Thryv

Users also considered
SpotOn logo

Restaurant POS for payment processing

learn more
SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

Read more about SpotOn

Users also considered
ClientCircle logo

Happier clients, more sales. Made for insurance.

learn more
One platform to grow your agency. Made for insurance.

Read more about ClientCircle

Users also considered
Smoobu logo

Cloud-based software for short-term and vacation rentals

learn more
Smoobu is a software for vacation rental management that offers a set of features, including a Channel Manager to eliminate double bookings, a Property Management System to centralize operations, and a Booking Engine to grow direct bookings and revenue. Smoobu also provides Guest Communication tools, a Website Builder, and advanced analytics to help vacation rental businesses streamline their operations and enhance the guest experience.

Read more about Smoobu

Users also considered
AiTrillion logo

All-in-one Marketing Automation Platform

learn more
AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers.

Read more about AiTrillion

Users also considered
Solutionreach logo

Patient engagement platform for practices of all sizes

learn more
Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

Read more about Solutionreach

Users also considered
InputKit logo

InputKit, the best tool for an incredible experience.

learn more
InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

Read more about InputKit

Users also considered
ReviewInc logo

Reputation management and customer experience software unite

learn more
ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

Read more about ReviewInc

Users also considered
Retently logo

Net Promoter Score & customer feedback collection

learn more
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

Read more about Retently

Users also considered
Legwork logo

Cloud-based Dental Patient Engagement Suite of Applications

learn more
Legwork is your one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, dental marketing, websites, and office phones with Legwork innovative solutions.

Read more about Legwork

Users also considered
eEndorsements.com logo

Online reputation management software & service

learn more
eEndorsements is an online reputation management software & service that helps businesses grow social word of mouth and enhance internet search results with SEO. Organizations can automate reviews by connecting to over 1000 popular platforms and capture more reviews on Google, Facebook, and more.

Read more about eEndorsements.com

Users also considered
GoSite logo

Online Storefront for service-orientated businesses

learn more
GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

Read more about GoSite

Users also considered
Helprace logo

All-in-one customer service solution

learn more
Manage customer feedback and reviews. Collect praise, address ideas and bug reports. Keep customers in the loop with status updates.

Read more about Helprace

Users also considered
CustomerSure logo

Using the VoC to drive actions that matter most.

learn more
CustomerSure helps CX teams build top VoC programs to boost satisfaction, enhance reputation, and secure high retention rates.

Read more about CustomerSure

Users also considered