Feedback and Reviews Management Software with Engagement Analytics

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19 apps

Podium   

157
Review management, reputation software, feedback & webchat
Podium is the leading Review management platform for businesses with 1 to 10,000 locations. Easily gather feedback and manage reviews on Google, Facebook, TripAdvisor, HealthGrades, Edmunds, Cars.com and more. Read more about Podium
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Review management, reputation software, feedback & webchat
Podium is the leading Review management platform for businesses with 1 to 10,000 locations. Easily gather feedback and manage reviews on Google, Facebook, TripAdvisor, HealthGrades, Edmunds, Cars.com and more. Read more about Podium
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Swell CX   

139
Cloud-based customer experience management platform
Swell CX is a cloud-based platform for small to large firms, which collects & manages customer experience feedback via net promoter scores, online reviews, & customer satisfaction surveys. The platform's one-click feedback system allows users to generate positive reviews from customers in real time. Read more about Swell CX
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Cloud-based customer experience management platform
Swell CX is a cloud-based platform for small to large firms, which collects & manages customer experience feedback via net promoter scores, online reviews, & customer satisfaction surveys. The platform's one-click feedback system allows users to generate positive reviews from customers in real time. Read more about Swell CX
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Annex Cloud   

34
Customer marketing platform
Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing, and user generated content solutions for brands and retailers. A range of loyalty program types are supported, including online, omni-channel, paid membership, social, and more. Read more about Annex Cloud
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Customer marketing platform
Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing, and user generated content solutions for brands and retailers. A range of loyalty program types are supported, including online, omni-channel, paid membership, social, and more. Read more about Annex Cloud
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Trustpilot   

518
Customer review management platform for online businesses
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more… Read more about Trustpilot
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Customer review management platform for online businesses
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more… Read more about Trustpilot
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BirdEye   

288
Online reputation management
Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web. Respond to reviews on third-party sites directly from one dashboard. Access to customer reviews, across every touch point, from every source, in one place. Read more about BirdEye
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Online reputation management
Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web. Respond to reviews on third-party sites directly from one dashboard. Access to customer reviews, across every touch point, from every source, in one place. Read more about BirdEye
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Elevatie   

41
Customer Review Platform
Elevatie is an online reputation management solution that helps small to large size businesses manage customer queries, comments, feedback & online reviews in real-time. The platform enables users to communicate with customers, manage online marketing, impact local SEO & more via a visual dashboard… Read more about Elevatie
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Customer Review Platform
Elevatie is an online reputation management solution that helps small to large size businesses manage customer queries, comments, feedback & online reviews in real-time. The platform enables users to communicate with customers, manage online marketing, impact local SEO & more via a visual dashboard… Read more about Elevatie
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Medallia  

23
The pioneer and market leader in Experience Management
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35. Read more about Medallia6M in value and an ROI of 591% over 3 years.
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The pioneer and market leader in Experience Management
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35. Read more about Medallia6M in value and an ROI of 591% over 3 years.
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Bluepulse  

5
Social feedback software
Give your students a voice in the learning process, and leverage Blue all-in-one evaluations platform for surveys and course evaluations. Read more about Bluepulse
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Social feedback software
Give your students a voice in the learning process, and leverage Blue all-in-one evaluations platform for surveys and course evaluations. Read more about Bluepulse
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Hashtag'd  

0
Social media content curation platform for brands & agencies
Hashtag’d is a social media content curation & aggregation platform which lets brands and agencies drive engagement and source creative UGC from multiple social networks. Brand campaigns start with a hashtag, and Hashtag’d curates the content - including text, photos, & videos - across platforms. Read more about Hashtag'd
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Social media content curation platform for brands & agencies
Hashtag’d is a social media content curation & aggregation platform which lets brands and agencies drive engagement and source creative UGC from multiple social networks. Brand campaigns start with a hashtag, and Hashtag’d curates the content - including text, photos, & videos - across platforms. Read more about Hashtag'd
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Nicereply  

262
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply
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Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply
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Yotpo  

206
Yotpo, the leading eCommerce marketing platform.
Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content. Read more about Yotpo
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Yotpo, the leading eCommerce marketing platform.
Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content. Read more about Yotpo
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Womply  

59
Cloud-based reputation management platform for businesses
Womply is a cloud-based reputation management solution that enables small businesses to streamline processes related to email marketing, customer relationships, payment processing, and more. Administrators can utilize the platform to compare performance or revenue metrics against competitors. Read more about Womply
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Cloud-based reputation management platform for businesses
Womply is a cloud-based reputation management solution that enables small businesses to streamline processes related to email marketing, customer relationships, payment processing, and more. Administrators can utilize the platform to compare performance or revenue metrics against competitors. Read more about Womply
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UserVoice  

50
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
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Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
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WebEngage  

21
WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage
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WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage
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ServiceDock  

4
Customer experience management for retail & service chains
Leveraging popular messaging apps is the best way to capture feedback in physical environments like stores and restaurants. Easily ask for more positive reviews. Read more about ServiceDock
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Customer experience management for retail & service chains
Leveraging popular messaging apps is the best way to capture feedback in physical environments like stores and restaurants. Easily ask for more positive reviews. Read more about ServiceDock
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Promoter Ninja  

3
Send Net Promoter Score (NPS) surveys to customers
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email. Read more about Promoter Ninja
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Send Net Promoter Score (NPS) surveys to customers
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email. Read more about Promoter Ninja
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Perception  

2
Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
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Employee engagement surveys with sentiment analysis
Perception by Ultimate Software is an employee feedback and engagement analysis tool which uses custom surveys to collect feedback from team members and gain real-time insight. Perception is powered by Xander, an advanced portfolio of artificial intelligence (AI) technologies, to give insights. Read more about Perception
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Preferrd  

1
Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. Read more about Preferrd
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Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. Read more about Preferrd
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SOCi  

0
Social & reputation management for multi-location companies
SOCi is the leading social media and reputation management platform built to address the complex workflow and management needs of businesses with more than 10 locations. SOCi has developed more than a dozen marketing tools to help brands reach, engage and grow online social communities. Read more about SOCi
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Social & reputation management for multi-location companies
SOCi is the leading social media and reputation management platform built to address the complex workflow and management needs of businesses with more than 10 locations. SOCi has developed more than a dozen marketing tools to help brands reach, engage and grow online social communities. Read more about SOCi
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