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Help Desk Software with Audit Management

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SysAid logo

SysAid

4.5
(434)

All-in-one ITSM & Help Desk Software

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SysAid is an all-in-one Help Desk and ticketing software that transforms admins' productivity, enhances end-user experience, and drives value across your organization with Generative AI.

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(744)

Customer Service & Field Service Management Solutions

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Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.

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JIRA Service Management logo

JIRA Service Management

4.5
(624)

The only ITSM solution built on the Jira platform

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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.

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TOPdesk logo

TOPdesk

4.5
(56)

The service management platform that makes service happen

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Help desk & service management

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BOSSDesk logo

BOSSDesk

4.6
(109)

BOSS Solutions a FrontRunner in Help Desk Software

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BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

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Atera logo

Atera

4.6
(372)

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

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Atera’s all-in-one help desk and RMM platform is specifically tailored to help IT professionals streamline their day-to-day tasks. This includes Intelligent and AI-Powered Ticketing, IT Automation, and Reporting – all in one dashboard.

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ConnectWise PSA logo

ConnectWise PSA

4.1
(238)

A PSA Tool Designed To Run Your As-a-Service Business

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Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers!

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NinjaOne logo

NinjaOne

4.8
(190)

The Easiest-to-Use Unified IT Operations Solution

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NinjaOne is the world's easiest-to-use unified IT operations platform. IT leaders use Ninja to maintain infrastructure, manage endpoints, and support end-users in a single, seamless solution that improves technician efficiency, enables automation, and improves end-user satisfaction.

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Freshservice logo

Freshservice

4.5
(564)

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization.

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Issuetrak logo

Issuetrak

4.6
(185)

Report. Resolve. Relax. It starts with Issuetrak.

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Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!

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SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(567)

IT Service Desk & Asset Management Software

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Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs.

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ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

4.4
(201)

Cloud IT Help Desk Software

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ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.

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Vivantio logo

Vivantio

4.3
(177)

Flexible Software. Focused Service.

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Vivantio combines incident, problem and change management, with ticketing, knowledge management, self service and asset management. Reduce workload, improve efficiency and reduce costs with automation.

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TeamDynamix logo

TeamDynamix

4.4
(140)

IT service management platform

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TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

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Web Help Desk logo

Web Help Desk

4.1
(118)

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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Alloy Navigator logo

Alloy Navigator

4.6
(60)

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Agiloft logo

Agiloft

4.9
(34)

Agile Contract Management that works the way you do

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5-Time winner of PC Magazine "Editors' Choice Award" and Spend Matters "Value Award", Agiloft is heralded as "the most customizable contract management system on the market". Our agile technology makes it easy to setup and use. It is fully audit compliant with support for HIPAA, SOX, and CFR21.

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SapphireIMS logo

SapphireIMS

4.4
(52)

Cloud-based and on-premise IT service management suite

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SapphireIMS is a cloud-based and on-premise IT service management suite designed to help businesses manage operations across service desks, asset lifecycles, compliance and inventory control, IT automation, and more.

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Deepser logo

Deepser

4.6
(41)

IT service desk, CRM, and asset management software

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It allows you to efficiently manage customer support, optimizing the use of company resources and saving time. Easily measure service data, check performance with reports and dashboards, respect KPIs and improve customer satisfaction. The software is intuitive and simple to customize.

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Incident IQ logo

Incident IQ

4.6
(40)

Incident IQ is a workflow management solution built by K-12,

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The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action!

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EcholoN logo

EcholoN

4.7
(35)

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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HaloITSM logo

HaloITSM

4.7
(35)

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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One to One Plus logo

One to One Plus

4.8
(28)

Asset and help desk management software for K-12 schools

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One to One Plus is a cloud-based asset management software that helps schools record and track inventory and manage help desk processes. Features include data import/export, auditing, notifications, user profile creation, automated workflows, and compliance management.

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VobeSoft logo

VobeSoft

4.9
(23)

No-code Business Software

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VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

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SeamlessDesk logo

SeamlessDesk

4.6
(30)

Simple. Affordable. Service Desk Software.

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Service Desk Software, Asset Management, Help Desk Software, Ticketing Software, IT Software

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