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Samanage   

475
IT Service Desk & Asset Management Software
Manage and prioritize service requests in one place with the Samanage Service Desk, and continuously improve how IT supports strategic business needs. Read more about Samanage
IT Service Desk & Asset Management Software
Manage and prioritize service requests in one place with the Samanage Service Desk, and continuously improve how IT supports strategic business needs. Read more about Samanage

InvGate Service Desk   

70
IT service desk software
Use InvGate to manage & automate your IT help desk with ticket management, self-service, SLAs, workflows, gamification, customer feedback, analytics & more. Read more about InvGate Service Desk
IT service desk software
Use InvGate to manage & automate your IT help desk with ticket management, self-service, SLAs, workflows, gamification, customer feedback, analytics & more. Read more about InvGate Service Desk

Zendesk   

2,061
Cloud customer service software
Zendesk is a leading Help Desk and Ticketing software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
Cloud customer service software
Zendesk is a leading Help Desk and Ticketing software solution trusted by over 200,000 customers worldwide. Read more about Zendesk

Freshservice   

355
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization. Read more about Freshservice
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization. Read more about Freshservice

Dixa   

17
The Customer Friendship Platform
Get a beautifully simple help desk for email, chat, messenger & phone that runs in your browser. Dixa features automatic contact recognition and starts at $19. Read more about Dixa
The Customer Friendship Platform
Get a beautifully simple help desk for email, chat, messenger & phone that runs in your browser. Dixa features automatic contact recognition and starts at $19. Read more about Dixa

LiveAgent   

683
Great customer service starts with better help desk software
Great customer service starts with better Help Desk Software! Read more about LiveAgent

Alloy Navigator   

38
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

Wrike   

1,437
Manage your projects from start to finish with Wrike
Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks. Read more about Wrike
Manage your projects from start to finish with Wrike
Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks. Read more about Wrike

Nextiva   

197
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva

eHelpDesk   

14
Cloud based help desk software for businesses of all sizes
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle. Read more about eHelpDesk
Cloud based help desk software for businesses of all sizes
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle. Read more about eHelpDesk

Genesys PureCloud   

76
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Qualtrics   

278
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics

Bitrix24   

339
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24

Agile CRM   

318
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

HarmonyPSA   

17
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources

Salesforce Service Cloud  

435
Customer service & support software
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud
Customer service & support software
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud

TeamSupport  

710
B2B Customer Support Software
Resolve business to business help desk tickets faster with TeamSupport. Best in class SLAs, automation, customization, and collaboration to improve efficiency. Read more about TeamSupport
B2B Customer Support Software
Resolve business to business help desk tickets faster with TeamSupport. Best in class SLAs, automation, customization, and collaboration to improve efficiency. Read more about TeamSupport

NICE inContact  

112
Cloud Contact Center Software
NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact
Cloud Contact Center Software
NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact

ServiceNow  

71
Enterprise IT service cloud solutions
ServiceNow is a platform-as-a-service provider of IT service applications. The company provide a range of pre-built ITSM products to automate and manage numerous IT enterprise services. Using the single software you can automate process and create custom applications to meet all your IT service needs. Read more about ServiceNow ServiceNow can be used for cloud and virtualization lifecycle management, change orchestration, infrastructure discovery and IT governance, among others. You can also use the software to report on all applications, as well as to generate reports on KPIs and benchmarking and create executive dashboards.
Enterprise IT service cloud solutions
ServiceNow is a platform-as-a-service provider of IT service applications. The company provide a range of pre-built ITSM products to automate and manage numerous IT enterprise services. Using the single software you can automate process and create custom applications to meet all your IT service needs. Read more about ServiceNow ServiceNow can be used for cloud and virtualization lifecycle management, change orchestration, infrastructure discovery and IT governance, among others. You can also use the software to report on all applications, as well as to generate reports on KPIs and benchmarking and create executive dashboards.

Groove  

54
Support, Simplified.
Use Groove's ticket management system to assign, prioritize & track support requests, automate actions & workflows, log contact details & interactions, & more. Read more about Groove
Support, Simplified.
Use Groove's ticket management system to assign, prioritize & track support requests, automate actions & workflows, log contact details & interactions, & more. Read more about Groove

Vivantio Pro  

71
Flexible, Trusted, Reliable Service Desk Software
Vivantio combines incident, problem and change management, with ticketing, knowledge management, self service and asset management. Read more about Vivantio Pro
Flexible, Trusted, Reliable Service Desk Software
Vivantio combines incident, problem and change management, with ticketing, knowledge management, self service and asset management. Read more about Vivantio Pro

Agiloft  

26
Helpdesk solution
Improve efficiency with a helpdesk that works the way you do. Read more about Agiloft
Helpdesk solution
Improve efficiency with a helpdesk that works the way you do. Read more about Agiloft

PROMYS CRM Help Desk PSA  

27
Cloud-based CRM, Help Desk, and PSA software.
E-mail ticketing, portal, RMM integration ensure that details about customer support contracts, SLA's and customer assets are at your technicians’ finger tips. Read more about PROMYS CRM Help Desk PSA
Cloud-based CRM, Help Desk, and PSA software.
E-mail ticketing, portal, RMM integration ensure that details about customer support contracts, SLA's and customer assets are at your technicians’ finger tips. Read more about PROMYS CRM Help Desk PSA

Deskpro  

26
Customer service software you can depend on
Helpdesk software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
Customer service software you can depend on
Helpdesk software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
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