BlueSnap Reviews

BlueSnap offers quick API integration so I had no trouble integrating BlueSnap with my SaaS Business. Support staff has been very helpful and responded quickly to the questions that I had, so I rate their support as 5 stars. Compared to other payment processing services I've used, I'm happy with response time here. There's a lot of data to be found in your dashboard and reports. This helps me keep track of how sales are going. You can run all sorts of reports inside your account. After a little digging (there are a lot of menu items inside your vendor account) I found everything I needed and I know BlueSnap offers a lot more than what I'm currently using. It's a robust platform with a lot of features.

In the beginning I felt a little overwhelmed by all the different menu items inside my account. But after using this for a couple of weeks, I found my way inside and know where everything is located. I reached out to support to ask some questions, especially where I could find certain settings, and found support staff to be very helpful. This helped me to get used to the system.

We've been thrilled by the service and capabilities of ARMatic. They have been able to provide functionality within Intacct which Intacct itself has not made available. When we were seeking an integration for Intacct to allow non-Intacct user employees to record payments on invoices, ARMatic gave us months of free use to try their system, and ultimately provided an exceptional service at a rate tens...

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I'm grateful to say I have not yet experienced any major issues with their platform. Though it's not perfectly responsive to a mobile browser, it is very usable from iOS and Android browsers making it mobile-user friendly.

Integrated with WooCommerce and it didn't fail

Customer support, refund policy Totally miserable to work with on most fronts

Hi there, We are very sorry to read your review and apologize for any negative experience you had with us. At BlueSnap, our team works hard to continuously improve our communications and overall customer experience. While conducting a periodic review of your account, we saw strong indications that your account is not compliant with our merchant regulations and policies. If you'd like to further discuss the matter, please email us at social @ bluesnap dot com. Again, we are sorry for the experience you had and we hope you find a service that better fits your business needs.

Bluensap can be used as alternative payment gateway. Bluesnap provides you CC and other wallets payment processing. You can easily ON and OFF the wallets. We used it for CC processing, Skrill and PaySafeCard. Also Bluesnap support good range of Credit Card processors.

Conversion rate of Bluesnap is low as compared to other CC processors

Seamless sync with QBO Easy to create reminder profiles Removed 10 - 20 hours of AR work a week from my life. Average delinquency times have dropped significantly. WAY WAY Better then invoicesherpa, Armatic is bug free and CS is excellent.

They could improve the HTML editor for emails and add a clone feature for email templates, but these are not anything core to the app, just easier for setup purposes.

The setup is easy, the processing rates are reasonable, and the customer service is very responsive. This our brought a lot of convenience to our customers!

There are many fixes/adjustments you can not make yourself. You have to contact customer service to void/adjust e-check payments before they deposit. However, customer service is very responsive.

It is easy to use and scalable. It didn't take my onboarding team hours and hours to impliment like other software. They are always adding updates and features to reduce the manual time that we spend.

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After making a lot of research about this company I decided to give it a shot.The biggest reason for choosing Bluesnap was their less difficult approval system and 3 months free trial.This is enough time that you can make your e-commerce business top-notch.

If you are new to the business and have not registered whether a store in the marketplace or business entity in any organized form then you will be required to do so.Bluesnap is so strict about verification process and doesn't let beginners use its service.

Varieties way of integrations. One of the main reason I use BlueSnap is its inline integrations that allow our customer checkout smoothly without leaving our website.

PayOut time. BlueSnap holds money for long and payout schedule is too long. Business like eCommerce who need to pay supplier get some issues for this. Payout schedule needs to little shorter hold time.

The account establishment process was automated and seamless and our account was approved within 48 hours. The user interface with the platform is modern, logical and easy to use.

So far I have nothing to complain about the BlueSnap system.

It is reliable. The Functionality is very robust. Quality merchant processor with huge potential to be a forerunner in the segments of ecommerce and pos systems.

Not enough streamlined natively compatible integrations available. Example, BlueSnap should stay ahead of the competition by offering more streamlined integrations with QuickBooks Zapier etc. E-Commerce and pos systems need flexibility with other software and apps to stay relevant in a digital world.

I loved the customer service. He helped me to install the system on our site. The service is fast and very professional.

A little complicated, you have to know the system to work with.. I recommend that software developers make a slightly simpler system. But when you know the system it is very fun to work with! Total, highly recommended!

BlueSnap provided me with a good solution which allows me to charge clients' cards (the vast majority of my clients are in the States, while my business is registered in Israel)

The transaction fees are a little high (though not outrageous) when you need to pay both the Shopify fees as well as BlueSnap's fees (as I do) .

Its was very easy to get setup and a Breath of fresh air for our industry. Finally a company that can support our merchant needs here in the USA and do it at an affordable rate.

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Most of it! Nothing negative to say at this stage. Have just started looking into the Market Place concept.

Nothing so far, but waiting on POS terminals.

Clean interface. Had good functionality for refunding transactions

We had many issues getting American Express transactions to go through on automatic renewal.

Great customer support, many payment options and features

documentation could be more complete for beginners (more code samples in popular languages such as php)

Simple and great service. The tech guys helped us really fast. Your customer support is very good.

I should have find you long time ago. Maybe you can upgrade your theme to a more updated one. It could be nicer.

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No cons were added to this review

It was very secure and it was easy for clients and customers to use. The payment analytics were also helpful and allowed us to really investigate what was working and what wasn't working on our app to draw people to pay/donate.

No cons were added to this review

No pros were added to this review

No cons were added to this review

No pros were added to this review

Very Complicate. This software is not friendly very hard to get started .you have to be a soft engineering in order to understand and run the software.

Immediate customer support response via the chat app- it simplifies and hurries the solving of one's problem.

It takes time to know where everything is - further simplifying to the user interface can do magic to it, and I'm sure user like myself will gain more trust in the product.