Clio Pricing Plan & Cost Guide

Clio

Cloud-based legal practice management software

4.7/5 (1,155 reviews)

Clio Pricing

Starting from: $39.00/month

Pricing model: Subscription

Free Trial: Available

Clio pricing per user starts from:
$39/month

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Clio Pricing Reviews

Pros
  • Great experience, great customer service, easy navigation and the best thing is that Clio keeps working to improve the platform and make it more helpful for us.Desislava Y.Read the full review
  • Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.Will S.Read the full review
  • Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.Patrick H.Read the full review
Cons
  • This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.Joseph T.Read the full review
  • I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.Lindsay H.Read the full review
  • My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.Jennifer M.Read the full review
97%
recommended this to a friend or a colleague

25 reviewers had the following to say about Clio's pricing:

Amanda H.

Great software

Used daily for less than 6 months
Reviewed 2019-10-22
Review Source: Capterra

Pros
It's super easy and intuitive to use. If I can't figure out how to do something on my own, the help feature is searchable and useful. I also like that it is cloud based and that it is very easy to save my emails to the appropriate matter.

Cons
I wish it were cheaper, but the price was comparable to other software.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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James F.

Clio Practice Management Software

Used daily for 2+ years
Reviewed 2020-01-13
Review Source: Capterra

I have used Clio since I opened up my own practice 7 years ago. I have no plans to switch to anything else. It fits my needs well.

Pros
Low cost, ease of use, features, reliability

Cons
Sometimes it takes time to get used to using new features after an update, but that is minor. I should be using the mobile app more. Wished there were more pricing options for support staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cathie C.

CLIO Review

Used daily for 1-2 years
Reviewed 2019-08-02
Review Source: Capterra

Overall, we find Clio to be user friendly. We also appreciate the live chat capability if a problem or question arises.

Pros
Clio simplifies and streamlines our intake, calendar and billing processes at an affordable price.

Cons
We found it rather cumbersome to create mailing lists in Clio. Getting it done to suit our needs was something that required several chats with Clio's help desk over the course of a work week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tom C.

Clio, rapidly becoming THE standard for Legal management.

Used occasionally for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

good program, needs a lower-priced, potentially pared-down version for small offices.

Pros
Clio has amazing features, but where it really shines is its ability to integrate with multiple other services, like quickbooks dropbox, etc. Amazing!

Cons
It is overpriced, per user, based on what the company thinks a law firm can afford, making it slightly unreachable for single person, and smaller law offices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Raymundo R.

Great Client Management

Used daily for 6-12 months
Reviewed 2019-08-15
Review Source: Capterra

Great.

Pros
I love the ease of use and price. It's very affordable and easy to learn.

Cons
I can't figure out how to automate "bring forward" as a task. I have to enter it each month on each case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amy F.

I have been using Clio for about a year now, still learning all it can do for my practice!

Used daily for 6-12 months
Reviewed 2017-03-22
Review Source: Capterra

I am a small solo firm, and Clio has helped me streamline my practice and be more efficient. The value of the software has been great, and the price per month fits into my budget. I plan to use it for years to come.

Pros
Price and functionality

Cons
None that I have found so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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James G.

Game Changer

Used daily for 2+ years
Reviewed 2019-09-20
Review Source: Capterra

This software has freed me to practice law with no staff whatsoever, including litigation. The greatest limitations I had previously were in filing and monthly billing. With Clio, billing is no more trouble than making the time entries that I was already doing. Now I can handle the entire task very quickly sitting at my own computer. Huge!

Pros
This software enabled me to handle my billing with great ease, whereas I had to have an assistant before.

Cons
I do not like paying for the software. Nevertheless, its value is worth the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karl S.

Best Data Base Manager for a Small Firm

Used daily for 2+ years
Reviewed 2019-01-08
Review Source: Capterra

Cloud-based. Always improving. It's the "Tesla" of client data base managers for law firms. Loyal subscriber for more years than I can count.

Pros
Cost, when compared to server based client management systems.

Cons
Losing my grand-fathered in pricing for a small firm when upgrades occurred.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jeff S.

Going downhill

Used daily for 2+ years
Reviewed 2018-09-10
Review Source: Capterra

It used to be good and now I'm sour. I'm looking for a new application. One that hopefully is not subscription based. Totally over the excessive fees and ridiculous price increases.

Pros
It used to be relatively easy to use and affordable.

Cons
The "New Clio" is a disaster. It's like going back in time with crowded screens and an information layout that is not intuitive. Also, they dramatically raised the price of the application and then over billed me. Now I'm waiting a week or more to find out I'm going to get money back. Did they forget that their customers are lawyers?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Daniel M.

Good legal management software for the money

Used occasionally for 6-12 months
Reviewed 2018-01-25
Review Source: Software Advice

Pros
It does a great job organizing various aspects of legal case management in one program for an affordable price, especially for a small law firm.

Cons
Utilizing all of its features, especially the more sophisticated activities of setting of templates and form files is not intuitive. While the seminars are helpful, it would be much easier to have support that can walk you through the process. After over a year, we are frustrated by not having the skill or the time needed to do all of the things the program should allow us to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Lonnie M.

Not worth the money or aggravation. Find another Practice Management Software.

Used daily for less than 6 months
Reviewed 2016-08-24
Review Source: GetApp

While Clio seemed fine in the beginning, it's limitations quickly become apparent. The fact you cannot save files created in word directly to Clio, but first have to save to your computer then upload is a real drawback. So after 2+ years,, I decided to switch programs. What a nightmare. Before deciding to go with Clio I specifically inquired about transferring files if I didn't like Clio. I was assured that all files can be downloaded either to a new program or to my computer quite easily. Just a few clicks. That is an outright lie. Files cannot be easily transferred or downloaded. And forget about help from Clio. It's cost 100's of $ to have someone come in a download files individually. Some files won't download because they are corrupted on Clio's end and have to be opened individually and then saved to your computer. I won't recommend Clio to my worst enemy.

Pros
Clio's only pro used to be it's price. However, recent price increases negate that pro also.

Cons
Cannot save word files directly to Clio. You first have to save them to your computer and then go back and upload the file. Not being able to get your files back from Clio should you decide to switch programs. They basically are holding your file hostage. It costs 100's of $'s to have someone download and save each file individually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Frank L.

The Only Complete Option for Case, Document, and Financial Management

Used daily for 2+ years
Reviewed 2019-10-31
Review Source: Capterra

Without Clio I could not practice law. It's my secretary, file cabinet, accountant, and archive. It's easy, secure, and intuitive. I love it.

Pros
What's not to like? At this year's 2019 Solo & Small Firm Conference, it was clear that Clio is the ONLY program that smoothy integrates, calendaring, case management, document security, and financial tracking. Others may have an individual feature of two that might be better but only Clio does it all. True enough. If it wasn't for Clio, as a retired solo practitioner operating from his study, could never have reentered private practice.

Cons
As one of the first Clio subscribers, I wish I could have the full-featured program at a price that a solo part-time practitioner could afford.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Loraine D.

Clio - not perfect, but a great start

Used daily for 1-2 years
Reviewed 2016-10-14
Review Source: Capterra

We've been using Clio for just over a year now in our firm. We've added several new people and consolidated a number of software programs into a much smaller number of programs. The contacts management and documents management features of Clio are not as robust as the other solutions we're using, and we'd like to see some improvements in the contacts system and the ways bills are run and sent. However, the time entry is MUCH easier now, it's overall fairly easy to learn the system and set up new users, and the ability to link contacts to matters is vastly helpful for our conflicts checking (assuming you use it). Clio is not going to magically make your life better; you still have to learn to use it and then make sure it gets used correctly (we have some attorneys here who haven't been as good about that as the staff and some of the other attorneys have been), but it's so worth the effort. And, if you have a problem, their support staff is fantastic. Quick to respond, very helpful and polite, and if they have to tell you that the requested fix isn't available yet they'll at least assure you that it's being put on the list for future improvements. We looked at a lot of practice management solutions, and I think we made the right choice in going with Clio.

Pros
Time tracking is very easy, and it handles multiple matters for the same client very well. Reports are useful, most of them. Tasks and the system allowing you to make records of phone conversations are great. Clio Connect and the ability to share documents with clients and others is fantastic.

Cons
Billing system is clunky; contacts management is only okay at best. It's not a cheap solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shawn D.

Capture more time

Used daily for 2+ years
Reviewed 2019-07-07
Review Source: Capterra

I'm capturing more time, no more wasted billables

Pros
Easy time entry and accessible across all my devices

Cons
No real cons, would love it to be a but cheaper but we'll worth what I pay

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sean A.

Clio has been great. I've tried others and this is the best out there.

Used daily for 1-2 years
Reviewed 2017-07-07
Review Source: Capterra

Working remotely is infinitely easier with Clio.

Pros
Ease of use and availability anywhere. I can access everything I need from anywhere with an Internet connection.

Cons
It could be less expensive, although I feel the price is fair and competitive with other similar products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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David P.

Blind without Clio

Used daily for 2+ years
Reviewed 2019-06-22
Review Source: Capterra

Clio is the best at what cloud software should be (would someone talk to Microsoft and Adobe?) in that it regularly improves, add features and fixes, all for the same monthly investment that totally varies with the size of your organization. NO contracts or fixed pricing or expensive upgrades. Clio is the hub of my law firm in so many ways.

Pros
The end-to-end management from prospect tracking to billing. Clio Grow, the lead management software, provides great graphical reports of where your prospects come from, your pipeline value, and your close rate. Clio Manage does everything you expect from a practice management software and the billing program is fantastic, links with LawPay, which greatly increases the speed of my collections. So, yes, it is money in the bank.

Cons
It is probably pricier than most, but for a reason. Nothing compares. I've used practice management software since the early 90s at least. Clio started much later but lapped the competition.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kenneth M.

Reliape Cloud Practice Management System

Used daily for 2+ years
Reviewed 2017-03-24
Review Source: Capterra

Have used Clio for 5+ years. Solid. Reliable. EXCELLENT support. Integrates through Zapier w/Android and many other data streams. Reliable native integration, too. Very very good value/price ratio.

Pros
Reliable; cloud-based

Cons
Minor: inconsistent labeling (e.g. "Activities" and "Time" are the same dataset.). Makes training novice tough. Would like to be able to switch off unused modules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christine V.

Can't work without it!

Used daily for 2+ years
Reviewed 2020-01-06
Review Source: Capterra

Clio changed my practice. I went from barely billing and collecting, to being disciplined and regular in my billing. The client's love the professional and polished look of the bills. They also like the simplicity of the invoice itself, which minimizes billing questions for me! Also, anytime, literally anytime, I have had a question or problem or simply could not remember how to accomplish a task, the support personnel have been invaluable. I have never had a bad experience with the support team!

Pros
In my practice, the best thing about Clio is the ease of entering time and managing billing. Its easy to use and so convenient with the app. Can enter time, make notes, etc. during what would normally be down time, such as sitting in court waiting for hearing to begin.

Cons
For a solo, the cost seemed a bit high, but I believe I save (and bill) at least the monthly price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Elise V.

Delivers exactly what it says it does. Perfect for a solo practitioner or smaller law firm.

Used daily for 2+ years
Reviewed 2018-07-11
Review Source: Capterra

Pros
Very easy friendly. The tech support is first-class!!! Reasonably priced and my subscription hasn't increased in the four years I have had this software. If you don't need all the bells & whistles, you don' have to pay for them.

Cons
They took away the feature where you could bill the client a NO CHARGE and in a separate time entry. You now need a dollar value for the time entry to appear on the invoice.

Response from Clio


Thanks for the review, Elise! Glad to see Clio has served you well over the years!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Gordon F.

Great practice management for small firms and solos

Used daily for 2+ years
Reviewed 2016-10-03
Review Source: Capterra

I've been using Clio for several years now and have to say it's the best practice management solution I've ever used (after trying out most of the avaiable offerings). Easy, Fast and Convenient, with a great mobile app, this tool will help you capture your time, communicate with clients and get paid... Faster and easier.

Pros
Easy, fast and convenient to use. Billing clients is a snap.

Cons
Some important features reserved for higher-end price tiers, but still an overall good value. Billing on alternative basis is sometimes confusing. Flat, percentage based, and blended fees are challenging to implement.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Vanessa G.

Best available!

Used daily for 2+ years
Reviewed 2019-10-23
Review Source: Capterra

Best phone app makes calendaring and time entry on the go simple and efficient. Billing integration has greatly improved over past couple years. We left to try a less expensive product that was allegedly better for bookkeeping for a couple years and ended up returning to Clio because the practice management - especially calendaring, document management integration, communications, and, now billing integration is better.

Pros
The setup is intuitive and easy to use and makes sense for the way we organize our practice.

Cons
The only reason we went to try anything else was price, however, after two years with a less expensive software, it is worth every penny!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian D.

Excellent Legal Practice Management Software

Used daily for less than 6 months
Reviewed 2020-01-09
Review Source: Capterra

Time tracking has become easier and the cloud-based access helps for when working from outside of the office

Pros
Integrated law practice management - one stop shopping for almost of your practice management needs; Cloud-based, so can access files and information anywhere; Ease of use - very user friendly as to client management and billing

Cons
Cost, especially for additional user licenses could be a tad lower. Other than that, no complaints about the software itself and it is still worth the price.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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David D.

Effective scheduling and billing management

Used daily for 2+ years
Reviewed 2017-04-20
Review Source: Capterra

Clio has been a great add on for our firm for the last several years. We are relying on it more and more each month. I usually have Clio pulled up in 3 distinct windows at a time to facilitate instant navigation. As it updates upon refresh, and instantly within its window, it has been a great way to multitask across client issues such as scheduling, time entries and specific tasks. We primarily use Clio as a task manager and billing, but there are many other functions that we have not utilized, but are looking forward to. We will be sticking with Clio.

Pros
Scheduling and Billing

Cons
Price per user

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

great software and easy to get used

Used daily for less than 6 months
Reviewed 2019-11-13
Review Source: Capterra

I use it to further my job and to be better. I save so much time by use of clio.

Pros
I have been using clio for not a long time yet and it is easy to get used. The software already shows you how to use. And i like that clio can integrate with some office softwares.

Cons
The software is good, i like to use it but i dont think that it is a cheap software, i dont want to say it doesnt worth.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Easy

Used daily for 2+ years
Reviewed 2018-09-30
Review Source: Capterra

Easy calendaring, billing, billing, billing made easy! Case management is comprehensive and as inclusive as you make it.

Pros
Ease of use, will do what you want it to. Strong customer and technical suport at no additional cost.

Cons
Some functions require expensive add-ons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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