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Clio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.
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Clio - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Clio overview
Based on 1687 verified user reviews
What is Clio?
Clio is a law practice management solution offering key features such as invoice creation, legal case management, client management, billing and invoicing, time tracking, and document management, among others.
Who uses Clio?
By industry, Clio reviewers are most commonly professionals in law practice (70%). The most frequent use case for Clio cited by reviewers is law practice management (67% of reviewers).
What do users say about Clio pricing?
Some users report that Clio offers good value for money, especially for small firms, and they appreciate the flexible pricing tiers and cost-saving features. However, some reviewers feel the pricing structure is frustrating and can become expensive over time.
What are the most popular integrations for Clio?
The Clio integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.3 out of 5 for its integration with Clio), Microsoft 365 (a document management product, 4.4), and Microsoft Outlook (an email management product, 4.4).
Starting price
per month
Pros & Cons
Navigation
Responsiveness
Operations
Stability
Automation
Connectivity
Clio’s user interface
Clio pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Clio?
Reviewers appreciate Clio for streamlining law firm management, making billing, invoicing, and time tracking efficient, and centralizing client and case information. They say it offers robust document management, helpful integrations with tools like QuickBooks and Google Drive, and customizable features that support both solo practitioners and growing firms. They find the cloud-based access and reporting useful for remote work and collaboration.
Users report Clio is generally intuitive and easy to learn, though some find setup and navigation challenging. They feel customer support is responsive and helpful, but note occasional limitations in integrations, customization, and mobile app usability.
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Who uses Clio?
Based on 1,687 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Clio's key features
GetApp's analysis of 231 verified user reviews collected between August 2021 and December 2024 identifies Clio's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Clio's Invoice Creation capabilities for their ease and efficiency. Users report that invoices can be generated quickly, with options for batch invoicing and customizable templates. They find the integration with QuickBooks and Clio Payments particularly valuable, allowing for seamless online payments. However, some reviewers mention limitations in paper invoicing and the need for manual adjustments. Overall, users feel that Clio simplifies the invoicing process and helps maintain cash flow effectively. Of the 50 Clio users who gave detailed accounts of their use of Invoice Creation, 98% rated this feature as important or highly important.
Michael A.
Principal/Attorney
Jacob S.
Data and Reporting Analyst
Reviewers highlight Clio's Legal Case Management capabilities for centralizing case information and improving accessibility. Users report that they can manage client contact info, case notes, and documents securely from any location. They appreciate the customizable data fields, task lists, and integration with other software like Outlook and DocketTrak. Some reviewers note the lack of repeat tasks and suggest improvements for litigation-specific needs. Overall, users feel Clio enhances efficiency and organization in managing legal cases. Of the 83 Clio users who gave detailed accounts of their use of Legal Case Management, 96% rated this feature as important or highly important.
See related user reviews
Bob B.
Attorney
Michael B.
Attorney
Reviewers value Clio's Client Management capabilities for organizing and tracking client information. Users report that they can manage contacts, communications, and billing in one place, with capabilities like custom fields and email integration. They appreciate the client portal for secure document sharing and communication. Some reviewers suggest improvements for calendar integration and a more comprehensive client portal. Overall, users find Clio helpful for maintaining client relationships and managing client data efficiently. Of the 48 Clio users who gave detailed accounts of their use of Client Management, 96% rated this feature as important or highly important.
See related user reviews
Marcella D.
Owner/Attorney
Stephanie V.
Executive Assistant
Reviewers find Clio's Billing & Invoicing capabilities essential for managing financial transactions. Users report that the system simplifies tracking billable hours, generating invoices, and collecting payments. They appreciate the integration with Clio Payments and the ability to send invoices electronically. Some reviewers mention challenges with custom fields, invoicing design, and reporting options. Overall, users feel Clio streamlines the billing process and improves cash flow management. Of the 121 Clio users who gave detailed accounts of their use of Billing & Invoicing, 95% rated this feature as important or highly important.
See related user reviews
Daniel G.
Attorney
Kristie M.
Paralegal
Reviewers highlight Clio's Time Tracking capabilities for their convenience and accuracy. Users report that they can easily switch between timers, track time from calendar events, and edit entries as needed. They appreciate the capability's integration with billing and invoicing, allowing for seamless time management. Some reviewers suggest improvements for labeling and pausing timers. Overall, users find Clio's time tracking helpful for capturing billable hours and evaluating productivity. Of the 96 Clio users who gave detailed accounts of their use of Time Tracking, 91% rated this feature as important or highly important.
See related user reviews
Jordan S.
Software Dev
Keri-Ann D.
Paralegal
Reviewers appreciate Clio's Document Management capabilities for organizing and sharing case documents. Users report that they can upload, sort, and share documents securely through the Clio Portal. They value the integration with Google Drive, OneDrive, and Dropbox for easy file management. Some reviewers mention issues with Clio Launcher and the need for better compatibility with other document management systems. Overall, users find Clio effective for managing legal documents and maintaining a paperless practice. Of the 79 Clio users who gave detailed accounts of their use of Document Management, 81% rated this feature as important or highly important.
See related user reviews
Elizabeth N.
Senior Paralegal
Sean F.
Attorney
All Clio features
Features rating:
Clio awards
Clio alternatives
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Per month
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Clio pricing
Pricing plans
Pricing details:
User opinions about Clio price and value
Value for money rating:
Of 128 reviews that provide robust commentary on Clio's price and value, 68% mention it in a positive light.
Some users report that Clio offers good value for money, especially for solo practitioners and small firms. They appreciate the ability to expand and contract users as needed, which helps manage costs effectively. Reviewers indicate that Clio consolidates multiple legal software applications, reducing overall expenses. Users think the different pricing tiers provide flexibility, allowing firms to choose plans that fit their budget and needs. They find the software reasonably priced given its features and ease of use, and some mention that it has saved them money by streamlining processes and eliminating redundant steps.
However, some reviewers feel that Clio's pricing structure can be frustrating, with important features locked behind higher-priced tiers. They mention that the cost can be high, especially for small firms and solo practitioners, and that add-ons and additional licenses can increase expenses. Some users express dissatisfaction with price increases and the need to upgrade plans to access certain functionalities. They also note that the software can become more expensive over time, making it less cost-effective compared to other options.
, and
To see what individual users think of Clio's cost and value, check out the review excerpts below.
Nicholas P.
Attorney
Clio integrations (118)
Integrations rated by users
We looked at 1,687 user reviews to identify which products are mentioned as Clio integrations and how users feel about them.
Integration rating: 4.7 (26)
“Productivity and flexibility. My Clio Calender and my Outlook Calender integrate so I can always find my schedule. Clio's Outlook integration allows me to link emails to the appropriate Clio customer file. And Clio's integration with OneDrive allows me to easily update draft documents that I have saved to a Clio file.”
“Further improved the quality of communication like shared calendars, unified email management, and document management. ”
“The firm uses Microsoft Office for all of its office functionality, so the integration with Clio was critical. ”
“Calendars are updated automatically and Clio generated emails are stored with all others.”
“It's the main program we use to create our documents, and is imperative it integrates.”
Greg B.
Attorney and Owner
Integration rating: 4.5 (20)
“The integration allows for efficient tracking of billable hours. Emails sent and received through Outlook can be easily logged in Clio for accurate time tracking and invoicing. This ensures that all billable communication is accounted for, which can significantly improve revenue capture.”
“I have not found why the integration is important nor can I find a reason I needed to integrate.”
“Clio sends emails under my name and I can easily sort them into folders for each matter.”
“Saving email communications and syncing calendar needs is imperative for our team.”
Verónica M.
Attorney
Integration rating: 4.6 (11)
“I love how these two programs talk to one another and that large attachments are sent with ease and without delay.”
“Clio automatically saves the documents I scan on my computer to whatever client I designate.”
“All documents are stored in Dropbox and are easily accessible from any device.”
Galen F.
Owner
Integration rating: 4.2 (29)
“Integration of Clio with Quickbooks saved my arse at tax time, as I don't have a bookkeeper!”
“I integrate Clio with Quickbooks Online to handle my law firm accounting process.”
Galen F.
Owner
Integration rating: 4.3 (9)
“It was important as most of my billable time is derived from my email. However, I still find this integration to be too slow and not always accurate. I can select a matter and then fail to notice that it has bounced to a different matter.”
“To keep emails and communications organized and connected to a client's matter(s).”
Deborah Y.
Partner
Integration rating: 4.3 (7)
“I have not found why the integration is important nor can I find a reason I needed to integrate.”
Peggy G.
Legal Assistant
Integration rating: 5.0 (2)
“ZApier makes organizing my practice easier, but it is not absolutely necessary. ”
Michael G.
Attorney
Integration rating: 5.0 (2)
“Many of our clients are older, and use PayPal for online payments and even credit. We can invoice them directly through Clio to their paypal and receive our payments faster.”
Jordan S.
Software Dev
Integration rating: 5.0 (1)
“Productivity is the name of the game here - Linking my billing program (Clio) to a comprehensive book-keeping software frees up my office manager to do other tasks”
Greg B.
Attorney and Owner
Integration rating: 5.0 (1)
“We have already setup and have been using RightSignature for some years now. Not needing to incoperate and learn a new e-signing program is a huge time saver.”
Jordan S.
Software Dev
Integration rating: 5.0 (1)
“We use it to obtain and control clients' online reviews as soon as their cases are closed in Clio.”
Joseph S.
CEO
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Clio customer support
What do users say about Clio customer support?
Customer support rating:
We analyzed 343 verified user reviews to identify positive and negative aspects of Clio customer support.
A large number of users highlight Clio's customer support as polite, patient, and always willing to help resolve issues.
Widespread user sentiment praises the support team's responsiveness and quick resolution of problems or questions.
Common user feedback notes the availability of multiple support channels, including live help, phone, and extensive online resources.
A significant portion of users appreciate that support staff listen to feedback, offer workarounds, and help implement feature requests.
Support options
Training options
To see what individual users say about Clio's customer support, check out the review snippets below.
“Even if I don't know how to complete a task in Clio I can often navigate my way through using common sense. When I simply can't figure an issue out, I look at the tutorials that are readily available. But I think the best thing about Clio is the customer service. When I call the support help line I am always greeted with a polite, gracious and patient customer support representative who assists me with whatever issue I am having to resolve.”
Michele A.
Paralegal
“Clio customer service has been excellent - the live help is really easily accessible for setup and problem-solving; the online articles and videos are great for on-demand help.”
Stacey M.
Attorney Owner
“In particular, the customer service is superior, helping promptly and effectively with problems, and -- even better -- taking suggestions for product development and implementing them promptly. ”
Ron L.
Owner / Senior Attorney
Clio FAQs
Clio has the following pricing plans:
Starting from: $59.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. What is Clio used for?
Clio is a comprehensive legal practice management software designed to help legal professionals regain control of their workday through integrated case management tools. The platform centralizes case management, task tracking, client communications, and payment processing in one system, enabling law firms to reduce administrative chaos and focus on billable work. Legal professionals can manage their entire practice workflow from a single interface, which helps streamline operations and improve efficiency across all aspects of legal service delivery. The software features Clio Duo, a built-in secure legal AI assistant that accelerates casework by quickly retrieving key client and matter details while summarizing documents into clear, actionable information. This AI functionality allows attorneys to maximize billable hours and strengthen client relationships. Clio also offers advanced document automation, court e-filing capabilities, and template building tools that simplify document management processes. The platform includes a client portal available on both web and mobile interfaces where clients can access case updates, documents, appointment information, and make payments, thereby reducing communication friction and improving client satisfaction. Financial management is addressed through Clio Accounting, which provides legal billing tools, financial reporting, online payment processing, and trust account management. The automated billing system sends reminders for overdue invoices and streamlines the invoicing process, helping law firms improve cash flow and collection rates. The platform is designed to serve various practice areas including administrative law, bankruptcy, civil litigation, criminal law, family law, and many others, with tailored solutions for solo practitioners, small firms, mid-sized firms, and large organizations. Clio integrates with various applications including Office 365, G Suite, Microsoft Teams, and Zoom, allowing firms to connect their existing tools within the Clio ecosystem. Security features include continuous vulnerability monitoring and compliance with industry standards such as HIPAA, SOC two, and PCI. The platform is approved by more than one hundred bar associations and law societies worldwide, including all state bars in the United States, and is trusted by thousands of legal professionals across one hundred thirty countries. Customer support is available five days a week via phone or live chat, complemented by a self-service support portal and free on-demand training resources.
Q. What are the benefits of using Clio?
Q. Who are the typical users of Clio?
Clio has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Clio support?
Clio supports the following languages:
English
Q. Does Clio support mobile devices?
Clio supports the following devices:
Android, iPad, iPhone
Q. Does Clio offer an API?
Yes, Clio has an API available for use.
Q. What other apps does Clio integrate with?
Clio integrates with the following applications:
8am LawPay, Microsoft Outlook, PayPal, RightSignature, Dropbox Business, Zapier, QuickBooks Online Advanced, Gmail, LEX Reception, Docusign, OneDrive, Google Drive, Box, Kenect, Zoom Workplace, Microsoft Teams, Case Status, WordPress, WiseTime, Google Contacts, Microsoft 365, NetDocuments, InvoiceSherpa, QuickBooks Online, Birdeye, Google Calendar, Mailchimp, Levitate, Xero, Chrometa
Q. What level of support does Clio offer?
Clio offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum
