App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Justworks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payroll, benefits, HR, and compliance all in one place.
Table of Contents
Is this product right for your business?
Find out with a
Justworks - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Justworks overview
Based on 739 verified user reviews
What is Justworks?
Reviews for Justworks come from a wide variety of industries, including computer software (10% of reviewers), marketing and advertising (6%), and information technology and services (6%). The most frequent use case for Justworks cited by reviewers is human resources (45% of reviewers).
What do users say about Justworks pricing?
Reviewers appreciate Justworks’ transparent pricing and competitive rates, especially for startups, and some users report that group buying power lowers benefit costs. However, some reviewers find monthly fees steep and express frustration with healthcare plan costs and limited choices.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Payroll
Efficiency and Improvement
Small Business Support
Inconsistent break and check-in tracking
Limited and unreliable mobile access
Frequent glitches and freezes
Justworks’s user interface
Justworks pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Justworks?
Reviews for Justworks come from a wide variety of industries, including computer software (10% of reviewers), marketing and advertising (6%), and information technology and services (6%). The most frequent use case for Justworks cited by reviewers is human resources (45% of reviewers).
Select to learn more
Who uses Justworks?
Based on 739 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Justworks's key features
Most critical features, based on insights from Justworks users:
All Justworks features
Features rating:
Justworks awards
Justworks alternatives
Justworks
Starting from
8
/user
Per month
Paylocity
Starting from
No pricing info
Rippling
Starting from
No pricing info
BambooHR
Starting from
No pricing info
Justworks pricing
Pricing plans
Pricing details:
User opinions about Justworks price and value
Value for money rating:
Of 36 reviews that provide robust commentary on Justworks's price and value, 69% mention it in a positive light.
Reviewers appreciate Justworks’ transparent pricing with no hidden fees and value its competitive rates compared to other PEOs, especially for startups and companies seeking affordable access to robust benefits and insurance plans. Users think the group buying power leads to better benefit options at lower costs. Some reviewers find the pricing affordable and worth the value, while others indicate the monthly fees can be steep for small or early-stage businesses. Some users report frustration with healthcare plan costs, limited plan choices, and price increases on renewals, noting that certain features may not justify the expense for all teams.
, and
To see what individual users think of Justworks's cost and value, check out the review excerpts below.
Erin M.
Program Director
Justworks integrations (75)
Integrations rated by users
We looked at 739 user reviews to identify which products are mentioned as Justworks integrations and how users feel about them.
Integration rating: 4.0 (1)
Justworks customer support
What do users say about Justworks customer support?
Customer support rating:
We analyzed 96 verified user reviews to identify positive and negative aspects of Justworks customer support.
Widespread user sentiment highlights fast, friendly, and knowledgeable responses from the support team across multiple channels.
A significant portion of users value the availability of live chat, Slack, phone, and email for quick and easy support access.
Frequently reported by users, the support team is patient, proactive, and provides thorough guidance during onboarding and issue resolution.
A minority of users mention inconsistent responsiveness and occasional difficulty reaching support, especially during recurring or complex issues.
Support options
Training options
To see what individual users say about Justworks's customer support, check out the review snippets below.
“I can call up my Account Manager or quickly use the chat feature and I always get a quick and friendly response and a resolution to my question or issue.”
Shannon P.
Human Resources Manager
“The software is easy to use, the help is fantastic, and the support options (email, phone, or my favorite: Slack) are top notch. Whenever I have a question, whether about the software or about a specific payroll or benefits question, I hop on Slack and am able to chat with a representative within a couple of minutes.”
Matt C.
CTO
“I don't like the unassisted waiting while trying to contact customer support. ”
Gian G.
Owner
Justworks FAQs
Justworks has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Justworks used for?
Justworks, the fastest-growing HR technology company, offers a seamless, simple, and streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts. Justworks can also provide companies access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business. Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.
Q. What are the benefits of using Justworks?
• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.
• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.
• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.
• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.
• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.
Q. What languages does Justworks support?
Justworks supports the following languages:
English
Q. Does Justworks support mobile devices?
Justworks supports the following devices:
Android, iPad, iPhone
Q. Does Justworks offer an API?
No, Justworks does not have an API available.
Q. What level of support does Justworks offer?
Justworks offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
Popular comparisons with Justworks
