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Reward Gateway Logo

Employee engagement and recognition platform for enterprises

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Table of Contents

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Reward Gateway - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

Reward Gateway overview

What is Reward Gateway?

Reward Gateway is a cloud-based employee engagement platform, which assists large enterprises with employee reward and recognition. Key features include peer-to-peer nominations, award delivery, communications, survey creation, benefits administration, push notifications and live alerts.

The platform showcases individual and team achievements through a real-time feed, allowing employees to interact via comments and likes. Employees can send customized eCards to recognize colleagues and celebrate milestones. Users can create videos and content pages to share company news, deliver messages to segmented audiences, and send push notifications and live alerts to increase engagement. Reward Gateway comes with a library of editable survey templates, which allows human resource teams to collect employee feedback and measure the effectiveness of employee engagement programs through custom surveys.

Reward Gateway includes an employee discount module which enables managers to distribute in-store as well as online vouchers and retailer discount schemes. Employees can download the branded mobile application to join voluntary benefits programs, access vouchers and cashback offers, and manage online shopping activities.

Starting price

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Pros & Cons

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Verified reviewer profile picture
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Reward System

Customer Support

Employee Engagement

Approval Process

Limited Options

Reward Gateway’s user interface

Ease of use rating:

Reward Gateway reviews

Overall rating

4.5

/5

351

Positive reviews

72

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.72/10
Rating distribution

5

4

3

2

1

221

104

18

4

4

Pros
“There are several aspects of this tool that I like, it allows us to motivate our employees to develop a work culture that tends towards dynamism and productivity with clear and measurable goals and objectives.”
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Aeryn B.

Artificial Intelligence Engineer VR-AR

“The thing i like is how Reward Gateway enhances employee engagement and creates a culture of recognition, leading to higher morale, improved retention rates, and a more positive workplace environment.”
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sarad t.

DIGITAL MARKETING EXPERT

“It allows us to monitor performance and motivation, measure the impact of the program on our employees, and make adjustments as needed.”
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Aeryn B.

Artificial Intelligence Engineer VR-AR

Cons
“Sometimes the payout process can take a bit longer than expected, and not all reward options are available all the time.”
Verified reviewer profile picture

Portia A.

Nurse

“the user interface can come off as a little dated with little flexibility and limited vendor options.”
TK

Tim K.

Draftsman

“Sometimes the platform can feel a bit confusing to navigate,especially when looking for specific features.”
KH

Kumar H.

Account executive

Who uses Reward Gateway?

Based on 351 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Utilities
Financial Services
Hospital & Health Care
Banking
Others

Use cases

Employee Engagement
Employee Recognition
Corporate Wellness
Survey
Human Resources

Reward Gateway's key features

Most critical features, based on insights from Reward Gateway users:

Manager-to-Employee recognition
Peer-to-Peer recognition
Rewards catalog
Reporting/Analytics
Chat/Messaging
Awards management
Goal management
Nominations

All Reward Gateway features

Features rating:

Activity dashboard
Activity/News feed
Activity tracking
Alerts/Notifications
API
Awards management
Benchmarking
Benefits management
Blogs
Calendar management
Chat/Messaging
Collaboration tools
Commenting/Notes
Communication management
Content management
Customizable branding
Customizable questions
Customizable reports
Customizable templates
Data analysis tools
Data import/export
Digital signage
eCards
Employee Communities
Employee database
Employee directory
Employee engagement
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee recognition
Employee reward programs
Engagement tracking
Feedback management
File sharing
Gamification
Goal management
Goal setting/tracking
Health monitoring
HR management
Incentive management
Manager-to-Employee recognition
Mobile access
Mobile alerts
Mobile app
Mobile survey
Multi-Channel distribution
Multi-Language
Negative feedback management
Newsletter management
Nominations
Offboarding
Onboarding
Peer-to-Peer recognition
Performance management
Program management
Progress tracking
Pulse surveys
Question branching
Question library
Question piping
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Recognition tracking
Reporting/Analytics
Reporting & statistics
Response validation
Rewards catalog
Rewards program
Scheduled messaging
Scheduling
Self service portal
Single sign on
Skip logic
Social recognition
Survey builder
Survey/Poll management
Surveys & feedback
Tagging
Third-Party integrations
URL customization
Visual analytics

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Reward Gateway integrations (35)

Integrations rated by users

We looked at 351 user reviews to identify which products are mentioned as Reward Gateway integrations and how users feel about them.

Integration rating: 3.5 (2)

It would flow over for HR Management

DB

Delicia B.

HR Ops Mgr

Slack logo
Slack

Integration rating: 5.0 (2)

Workday HCM logo
Workday HCM

Integration rating: 5.0 (2)

Integration rating: 3.0 (1)

Google Analytics is important for adding website and conversion context to marketing decisions. Combining analytics data with campaign performance makes the recommendations more useful than reviewing media metrics alone.

GL

Garry L.

Analytics Director

Integration rating: 5.0 (1)

Reward Gateway customer support

What do users say about Reward Gateway customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Reward Gateway customer support.

The majority of users highlight attentive, friendly, and responsive customer support, especially during implementation and troubleshooting.

A minority of users report slow response times, lack of follow-up, and inconsistent support quality from the customer service team.

Support options

Knowledge base
Email/help desk
Chat
Phone support
24/7 (live rep)

Training options

Videos
Live online
Webinars
In person
Documentation

To see what individual users say about Reward Gateway's customer support, check out the review snippets below.

“Special praise should go to [SENSITIVE CONTENT HIDDEN] in customer services who quickly helped me when i was initially finding i was getting an error message when trying to access the site. ”

AP

Amy P.

Executive Assistant

“Personally i've used it for groceries, it equipment, ikea furniture, fashion shops :)”

SB

Stefan B.

Software Integration

“The customer service has been very unsatisfactory, and the video features are constantly broken.”

NL

Nele L.

Proposal Coordinator

“The customer service can be lacking sometimes.”

PW

Porcia W.

HR Assistant

Reward Gateway FAQs

Q. Who are the typical users of Reward Gateway?

Reward Gateway has the following typical customers:
Large Enterprises, Small Business, Mid-size Business

These products have better value for money


Q. Does Reward Gateway support mobile devices?

Reward Gateway supports the following devices:
Android, iPhone


Q. What level of support does Reward Gateway offer?

Reward Gateway offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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