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RepairShopr Logo

CRM software for managing repair shops and POS transactions

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RepairShopr - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

RepairShopr overview

Based on 127 verified user reviews

What is RepairShopr?

By industry, RepairShopr reviewers are most commonly professionals in information technology and services (33%). The most frequent use case cited by reviewers is billing and invoicing (58%).

What do users say about RepairShopr pricing?

Most reviewers indicate that RepairShopr offers good value for money, appreciating its low-cost plans, feature-rich options, and free version. Some users say high costs and limited free access reduce its overall value.

Starting price

59.99flat rate /
per month

Alternatives

with better value for money


Pros & Cons

SMS and Email Communication

Ticketing System

Lead Management

Customer Support

Bugs and Issues

Invoice Management

RepairShopr’s user interface

Ease of use rating:

RepairShopr review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(12)
3-4(22)
5(93)

What do users say about RepairShopr?

Reviewers appreciate RepairShopr for its robust feature set, frequent updates, and strong customization options, which help them manage inventory, invoicing, and customer communication efficiently. They say integrations with third-party tools and accounting software are valuable, and the pricing is generally considered fair for the functionality provided. Most find it well-suited for computer repair and service businesses, with tools that streamline daily operations and improve organization.

Some indicate that support response times can be inconsistent and certain integrations or features may be limited or buggy. They report a learning curve and occasional frustrations with interface quirks or incomplete customization.

Select to learn more


Who uses RepairShopr?

Based on 127 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Hardware
Information Technology and Services
Retail
Mechanical or Industrial Engineering
Others

Use cases

Billing and Invoicing
Ticketing
Field Service Management
CRM
Point of Sale

RepairShopr's key features

Most critical features, based on insights from RepairShopr users:

Contact database
Payment processing
Quotes/Estimates

All RepairShopr features

Features rating:

Barcode/Label management
Barcode/Ticket scanning
Billing & invoicing
Catalog management
Commission management
Contact database
Contact management
Contract/License management
CRM
Customer accounts
Customer database
Customer history
Customer management
Customer portal
Discount management
Dispatch management
Document storage
eCommerce management
Electronic signature
Email management
Email marketing
Estimating
Intake management
Interaction tracking
Internal chat integration
Inventory management
Inventory tracking
Invoice creation
Invoice history
Job management
Lead generation
Lead management
Maintenance scheduling
Marketing automation
Mobile access
Mobile app
Multi-Channel communication
Multi-Location
Multi-Store
Online invoicing
Online time clock
Ordering automation
Payment collection in the field
Payment processing
Point of sale (pos)
Pricing management
Quotes/Estimates
Referral tracking
Repair tickets
Repair tracking
Retail pos
Returns management
Routing
Sales reports
Scheduling
Segmentation
Self service portal
Service history
Service level agreement (sla) management
Supplier management
Technician management
Web-based deployment
Wholesaler Management
Work order management

RepairShopr alternatives

RepairShopr logo

Starting from

59.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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BlueFolder logo
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100

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Customer Support
Jobber logo
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RepairShopr pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

59.99

Per month

Features included:

  • 1 User Account
  • Cash Register
  • Integrated Payments
  • Job Timer
  • One Location
  • Outbound Emails
  • Recurrent Invoicing
  • Reports & Estimates
  • SMS Per Month
  • Snailmail
  • Up to 75 Invoices

Repair shop

119.99

Per month

Features included:

  • 10 User Accounts
  • Cash Register
  • Customer Portal
  • Field Jobs
  • Integrated Payments
  • Job Timer
  • One Location
  • Outbound Emails
  • Point of Sale
  • Recurrent Invoicing
  • Reports & Estimates
  • SMS Per Month
  • Snailmail
  • Unlimited Invoices
  • Website Integration

Big Chain

119.99

Per month

Features included:

  • 10 User Accounts
  • 1+ Locations
  • Cash Register
  • Customer Portal
  • Field Jobs
  • Integrated Payments
  • Job Timer
  • Outbound Emails
  • Point of Sale
  • Recurrent Invoicing
  • Reports & Estimates
  • SMS Per Month
  • Snailmail
  • Unlimited Invoices
  • Website Integration

User opinions about RepairShopr price and value

Value for money rating:

Of 21 reviews that provide robust commentary on RepairShopr's price and value, mention it in a positive light.

Most reviewers indicate that RepairShopr offers a reasonable price for the range of features provided, describing it as cost-effective and a good value for money. They appreciate the low-cost plans, the inclusion of many features, and the availability of a free version that meets basic needs. Some users say the software saves them significant time and money, making the investment worthwhile. However, some reviewers feel that high costs, occasional bugs that impact their business, and the lack of free access for all features reduce its overall value for money.

, and

RepairShopr integrations (24)

Integrations rated by users

We looked at 127 user reviews to identify which products are mentioned as RepairShopr integrations and how users feel about them.

Integration rating: 1.0 (1)

Yes, I did not want to have to post my payroll each month myself.

We were not willing to switch to the on-line version because desktop is much more robust

DB

Deb B.

Owner

1/2

Integration rating: 4.0 (1)

We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.

RM

Rushna M.

Donor Care Lead

RepairShopr customer support

What do users say about RepairShopr customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of RepairShopr customer support.

Widely noted by reviewers, RepairShopr support responds quickly and resolves issues in a timely, helpful manner.

A significant portion of users appreciate the knowledgeable, friendly staff and easy access to support when needed.

A small group of reviewers report slow response times and difficulty getting issues addressed or acknowledged by support.

Support options

Chat
Faqs/forum
Phone support

Training options

Webinars
Documentation
Live online

To see what individual users say about RepairShopr's customer support, check out the review snippets below.

“I would love to talk REFUNDS!!!”

SA

Shawna A.

BUSINESS MANAGER

“I use RepairShopr with a client that runs a service business.”

JK

Joe K.

Member

“The continued failure of the program features and the inability of you to either fix the problem and/or find dependable 3rd party providers has pushed us to find a new service.”

BR

Burton R.

Owner

“rd party services are constantly down, almost weekly.”

Verified reviewer profile picture

Sam P.

Owner

RepairShopr FAQs

Q. Who are the typical users of RepairShopr?

RepairShopr has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is RepairShopr used for?

RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline invoicing, marketing, CRM, ticketing, and point of sale (POS) operations via a unified portal. The platform includes a self-service portal, which lets customers view and check invoices and service status and approve or decline repair estimates. RepairShopr allows organizations to take notes, maintain a contact database, monitor customer credits, generate barcodes, and store invoices and billing summaries for reference. Administrators can automatically calculate repair costs and handle multiple cash registers. Teams can also utilize the inventory management functionality to track returns and multiple batches and view vendor details.


Q. Does RepairShopr support mobile devices?

RepairShopr supports the following devices:
iPad, Android, iPhone


Q. What level of support does RepairShopr offer?

RepairShopr offers the following support options:
Chat, FAQs/Forum, Phone Support

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