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Gmail Logo

Free email and inbox management app, from Google

Table of Contents

Gmail - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Gmail overview

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Based on 13260 verified user reviews

What is Gmail?

Gmail is an email management solution with key features that include inbox management, search and filter capabilities, spam blocking, alerts and notifications, email monitoring, contact management, and more.

Who uses Gmail?

Reviews for Gmail come from a wide variety of industries, including Education Management (6% of reviewers), Information Technology and Services (6%), and Computer Software (5%). The most frequent use case for Gmail cited by reviewers is email management (94% of reviewers).

What do users say about Gmail pricing?

Most reviewers indicate that Gmail delivers excellent value for money, especially with its robust free version and generous features. Some users report that paid upgrades can be costly, and they feel ads and limited support are drawbacks.

What are the most popular integrations for Gmail?

The Gmail integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.8 out of 5 for its integration with Gmail), Google Calendar (a scheduling product, 4.9), and Google Meet (a meeting product, 4.8).

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Email Management

Spam Management

Customization Options

Email Deletion

Cumbersome bulk deletion process

Attachment size and handling limits

Gmail’s user interface

Ease of use rating:

Gmail pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(31)
3-4(2,154)
5(11,072)

What do users say about Gmail?

Gmail is an email management solution with key features that include inbox management, search and filter capabilities, spam blocking, alerts and notifications, email monitoring, contact management, and more.

Select to learn more


Who uses Gmail?

Based on 13,257 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management
Information Technology and Services
Computer Software
Marketing and Advertising
Others

Use cases

Email Management
Email Marketing
Account Management

Gmail's key features

GetApp's analysis of 3,379 verified user reviews collected between July 2021 and January 2025 identifies Gmail's most critical features and summarizes user sentiment about those features.

Inbox management

Reviewers appreciate Gmail's Inbox Management capabilities for its organizational tools like labels, filters, and categories. They find the automatic sorting into Primary, Promotions, and Social tabs helpful for keeping their inboxes clean and focused. Users report that the ability to create custom folders and labels aids in efficiently managing emails. They also value the Priority Inbox and the option to manage multiple accounts from one location. Some users mention that Gmail could improve folder creation and organization compared to other email clients like Microsoft Outlook. Of the 772 Gmail users who gave detailed accounts of their use of Inbox Management, 98% rated this feature as important or highly important.

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“I really appreciate that I can make and label my own folders. So after I read an email. I can put it into a potential customer file, I also have an urgent folder and even make the new renters there own folder sometimes of we do a lot of corresponding via email. ”
MM

Mary M.

Manager

“I absolutely love how Gmail categorizes emails into Primary, Promotions and Social tabs. This automatic sorting of emails keeps your inbox clean, and also helps you to easily concentrate on which category is of a major importance to you at a particular point in time. ”
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CHARLES B.

Software Engineer


Search/Filter

Reviewers indicate that Gmail's Search/Filter functionality is highly effective for quickly locating specific emails. They appreciate the ability to search by keywords, sender, date, and even attachments. Users find this capability particularly useful for managing large volumes of emails and retrieving old messages. They say the search tool is intuitive and saves time, although some mention that mastering advanced search operators can be challenging. Overall, users feel that this capability enhances their email management experience significantly. Of the 2,195 Gmail users who gave detailed accounts of their use of Search/Filter, 96% rated this feature as important or highly important.

See related user reviews

“This is a key feature with Gmail and enables you to find an email from anyone even yourself. Utilizing this you are able to easily find emails sent to you or sent by you with any simple search word. You can even find emails with attachments only to help narrow the field. One of the best features offered!”
SS

Seth S.

Teacher

“I keep a lot of my email correspondence for reference. The search/filter feature allows me to use keywords, addresses, names, etc., to search for reference materials without having to wade through non-related items.”
AB

Andy B.

Marketing Coordinator


Spam blocker

Users report that Gmail's Spam Blocker is highly effective in filtering out unwanted and potentially harmful emails. They appreciate the automatic detection and segregation of spam, which keeps their inboxes clutter-free and secure. Reviewers highlight the ability to manually mark emails as spam or not spam, ensuring important messages are not missed. They also value the protection against phishing and malware. However, some users note that occasionally important emails are mistakenly classified as spam, requiring manual retrieval. Of the 2,266 Gmail users who gave detailed accounts of their use of Spam Blocker, 93% rated this feature as important or highly important.

See related user reviews

“The spam blocker works a treat, I can send mail to unwanted sources to the spam box, I can retrieve any relevant mail which slipped through the cracks too. The number of spam messages is registered and can be seen in the control column on the left. I usually check them every week or so, then empty the spam inbox.”
AC

Anthony C.

Rail Systems Engineer

“Gmail does an excellent job of blocking spam. Our security team really values this feature because security is very important at our organization because of our customers. Gmail does an amazing job of recognizing suspicious emails and even alerts you when you receive one. It gives you the ability to choose whether or not it looks safe.”
GO

Gustavo O.

Business Development Representative


Contact management

Reviewers appreciate Gmail's Contact Management for its efficiency and ease of use. They highlight the automatic synchronization of contacts across devices and the ability to create, modify, and organize contacts into groups. Users find it helpful for managing business and personal contacts, with capabilities like automatic contact addition based on email history. They also value the integration with mobile devices, ensuring contacts are backed up and easily accessible. Some users suggest improvements in promoting the use of this capability more widely. Of the 834 Gmail users who gave detailed accounts of their use of Contact Management, 88% rated this feature as important or highly important.

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“ontact Management is really necessary part for my daily work. I need to send daily mails to the team and other co-workers, and Yeah, I am able to easily find contacts whom I want to send daily mails on Gmail. Gmail provides me faster contact search. ”
SS

Sharma S.

Developer

“- It gives the possibility to link the mobile's contact with the app, and it will be sure to save all even the device is lost or changed. - it's possible to create, modify and delete contacts. - it's possible to add other informations as others phone numbers, fax, email, notes etc”
NO

Naoufal O.

Self-employed


Email monitoring

Reviewers find Gmail's Email Monitoring capabilities valuable for tracking and managing their email communications. They appreciate real-time notifications, the ability to mark important emails, and the integration with other Google services like Google Calendar and Google Drive. Users report that these capabilities help them stay organized and responsive, enhancing their overall productivity. They also value the security alerts for suspicious activities and the ability to monitor email content and attachments for potential threats. Of the 495 Gmail users who gave detailed accounts of their use of Email Monitoring, 88% rated this feature as important or highly important.

See related user reviews

“Email Monitoring feature of Gmail is useful specially when a person has keep track of all the mails and also where monitoring is essential. Email Monitoring helps in staying updated and helps to increase the efficiency of my work. ”
SG

Shruti G.

Recruitment Professional

“I like the real time notifications that comes with this feature, as I can easily manage and track sent emails. This enhances my awareness and communication control.”
SM

Shelmith M.

Admin Virtual Assistant


All Gmail features

Features rating:

Mobile app
Mobile optimization
Email campaign management
Personalization
Alerts/Notifications
List management
Multiple user accounts
Email tracking
Prioritization
Autoresponders
Response management
Email marketing
Tagging
Email templates
Third-Party integrations
Collaboration tools
Reporting/Analytics
API

Gmail awards

Gmail alternatives

Gmail logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
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Microsoft 365 logo
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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Gmail pricing

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Gmail price and value

Value for money rating:

Of 473 reviews that provide robust commentary on Gmail's price and value, 79% mention it in a positive light.

Most reviewers indicate that Gmail offers strong value for money, primarily due to its robust free version that includes a wide range of features suitable for both personal and small business use. They say the free tier provides generous storage, integration with other Google services, and access to productivity tools like Drive, Docs, and Calendar, all at no cost. Most users consider the ability to use Gmail for both personal and professional purposes without a subscription fee to be a significant benefit. They appreciate that the free version is feature-rich and sufficient for many needs, with some users highlighting the cost-effectiveness of upgrading to paid plans when more storage or business features are required. Most reviewers indicate that the free offering is especially valuable for startups, nonprofits, and individuals, with additional perks such as free tools for meetings and scheduling.

Some users report drawbacks, noting that the free storage limit may eventually require a paid upgrade, and they find the cost of additional storage or business plans to be higher than some alternatives. Some reviewers feel that the presence of ads in the free version can be intrusive, and they mention that customer support is limited for free users. Some users say that business accounts now require payment, which was not always the case.

, and

To see what individual users think of Gmail's cost and value, check out the review excerpts below.

“I have the ability to manage unlimited Gmail accounts at a time, and they also grant users the ability to send 500 to 2,000 emails per day, all for free at no charge.”
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Ogochukwu O.

Blogger, Paid Content Writer, Affiliate Marketer and Enthusiast

“Gmail offers a large storage capacity starting from 15 GB for new accounts, knowing that this capacity is increasing daily and constantly, with the possibility of expanding it on demand and for a reasonable fee.”
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Maher N.

Student

“It is a shame that Gmail has changed the pricing structure and suddenly extra storage space cannot be purchased per user anymore but we would have to update it for everybody in the company which would increase the pricing drastically although we are already on a paid plan..”
AM

Andrea M.

Operations Manager

Gmail integrations (1,549)

Integrations rated by users

We looked at 13,260 user reviews to identify which products are mentioned as Gmail integrations and how users feel about them.

Google Drive logo
Google Drive

Integration rating: 4.9 (421)

Utilizing the entire google software platform makes each program involved that much more useful. When google drive was added it made Gmail more central to school work and various outside jobs and organization. Work became portable when computers no longer were the sole holder of large files and files could be worked on by multiple people in live time.

With all my important business things located in my Google drive. Being able to integrate Google drive through my email is amazing. I love that I can access it, send items from my drive through my Gmail, and I love that I can add things that I receive from my Gmail to my drive with easy.

Many of the attachments I received in Gmail I then upload to the G Drive to be accessed by other members of the staff and by myself. Also, when sending large files I utilize the feature that turns a large file into a Google Drive link.

I like the integration because I can easily access any files I have on my drive and if I needed to send an email with a file attachment from google drive, I can go to my drive using the same email address.

Integration with Google Drive is essential because it allows seamless access to files, easy sharing, and efficient collaboration directly from Gmail, saving time and boosting productivity.

I store things on my drive that I wish to access in Gmail. Now I can share a long document or even sets of folders, instead of having to send it in pieces because it is too large.

A phenomenal feature and has replaced my need for any Microsoft products! And it saves your changes and keeps track of everything for you. It's also free to use for a lot of storage.

Document and photos to save and allow others to have access is impt for my business. I rate it a three because for the cost, I've gone to a 3rd party. It also does more.

Being able to easily access files that you can then easily send through an email is extremely convenient. I'm so used to it that it's practically necessary at this point.

I work with many images, documents, videos shared with all my team and there is nothing better than having this platform where we can all see and edit all the documents.

The ability to easily share files, especially those larger than average, makes this integration a dream for all professionals and the average email user.

The people needs to have all the information in one place and they need to find it really fast, so gmail with drive is a great choice.

Google Drive is one of the best and safe place to store and share files easily. I utilize it to store my important documents.

Data is stored on the cloud, therefore no need for SD cards. So, a Gmail account allows you to have access to its drive.

It is important because i can easily share the things i need to at work. Everything is combined which makes life easier.

My team uses Google drive to allow colaboration in different porjects that we create in Google docs, sheets and slides.

We create shared Folders with Google Docs, Google Sheets and all other relevant documents with Team Members and Clients

Sending and receiving documents and the alike. Works as a place to store important documents ect from my emails.

Sharing files with ease and keeping control of the permissions I give to access the file, depending on the case.

We keep all our documentation on Google Drive, and it’s easy to access and attach when clients need a document.

JR

Jacob R.

Student

1/20

Integration rating: 4.9 (136)

My friend changed a lecture's date by accident - he shouldn't be able to do that. As for myself - I needed some time to understand how the calendar worked.

I receive invitations through Gmail, and when I accept them, they’re automatically added to my Google Calendar, where I can set custom reminders.

It's where I keep track of my entire work life. Every part of my day is planned in this tool. I don't think I could live without google calendar

It allows me to look at my calendar when looking at my email so I can make sure I am not busy on days I email people saying I am available.

I am able to save meetings directly from my emails to my calendar and get reminders on all other devices when the scheduled time is near.

I love that I can add and edit my Google Calendar right on my Gmail. I love that I can link stuff from my Gmail to my Google calendar.

Managing a company calendar with google is simple when gmail detects and suggests appointments, and updates your calendar for you.

It operates our event calendar, staff calendar, and communicates with those who need to know what is happening each day.

Everything we needed to do and plan was scheduled and available for all of us to see and stay in the same channel.

Google calendar makes it incredibly easy to invite others, set up Google meets, and keep my schedule in order.

I love how easy to use google calendar is and how well it works with other software and website builders.

It gives me reminders of important dates, it is very nice to have a heads up before project due dates.

I have many clients that I schedule sessions with and I need to know when they’ve a booked a lesson.

Gmail takes the headache out of meetings by making Google Calendar easy to find and access.

I operate my business and my life out of my Google Calendar and my integration with Clickup

I send and receive messages routinely that have data for meetings. It's all in one place!

Love how this integrates well with the google meet and Gmail especially on appointments.

I can set up meeting/invite on Calendar easily from the email/intergration page.

I coordinate events and deadlines with my colleagues through Google Calendar.

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Katarzyna J.

Copywriter

1/19
Google Meet logo
Google Meet

Integration rating: 4.8 (148)

I use this platform daily, since the whole team works from home, for me it is an indispensable tool in my work. I love the ease with which we can connect and share meeting dates via gmail and add the meetings to our calendar.

Google meet is the primary way that I make myself available for meetings with my staff. Will you zoom with clients because it is integrated into our electronic health record system, but Google meets for everything else.

This feature enables you to set meetings with family or friends with no time constraints like other video software. Also, it is completely free with a Google email account.

Google Meet is the video-calling Google app that works perfectly. It seamlessly integrates with Gmail and Google Calendar, making it such a powerful communication tool.

I schedule all my online meetings directly from my Gmail. Whenever it's time for my meeting on Google Meet, Gmail sends me an alert notification.

During the pandemic, this was my salvation, because I was able to talk to friends and family. Nowadays I use it to have informal meetings.

I have profoiund hearing loss so it is vital that I am able to use Google Meet subtitling and be able to communicate about meeting content

It's improved. Still, with other free versions or my specific ones--live Webinar for example. I don't need to use it all that much.

When setting up internal meetings, or meetings that require video, gmail will send out invites with all the information.

It makes meetings very easy and is one less program I need to purchase. All my contacts also transfer over.

With the integration, it is easy to schedule for meetings and share the meeting details with the attendees.

I love the ease of use of Google Teams. It is my preferred video-chat platform for work related meetings.

I am in meetings a lot and it's important for me to be able to manage the scheduling through gmail.

Scheduling messages: It sends a reminder to everyone about the meeting time 24 hours in advance

Not so useful, due to better options, like Zoom, Skype or instant messaging apps like Whatsapp

It's easy to coordinate with my team for when to meet. Just make a meeting and send the link

To have video calls and job meeting on it and to sync the contact info with each other

help me when making google meets to tracking its messages and notification

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Anonymous R.

Marketing manager

1/18
Google Forms logo
Google Forms

Integration rating: 4.8 (133)

It helps me send surveys, sign-up sheets, or feedback forms directly through email. I get answers fast, and they’re saved in Google Sheets. This makes it easy to collect and organize information without extra tools. It’s great for work or school.

You are able to send recepits of participation through entering a Gmail or other email before the user does the form answer. This can be needed for students who are taking tests through Google Forms or large survey groups online.

having this integration allows me to be able to collect needed information from leads. This saves time for everyone and allows me to provide speedy answers and sets me up for success.

We use it all throughout our company for many different things. This allows us to make sure each form is sent to the people who need it.

I often send out surveys to the staff to get feedback on various things and use the integration with Gmail to track responses.

I use google forms to send documents out to my students in which I want specific replies. It works very well for that!

is a free web-based survey management software, package of Google document editors offered by Google.

Not needed, I have a 3rd party. This one is more cumbersome--I can't ever seem to easily locate it.

Because I use the forms for labor issues and I receive the results very well organized in Gmail

This just saves a lot of time when you need to collect data from your users and collaborators.

We use google forms to retrieve sign-up information for specific events, benefits, or surveys.

Used occasionally and very easy to set up forms, include in emails and collect data.

Sometimes I need to use it for certain forms that are sent to me from trainings.

To conduct surveys within the team to collect data points on the patch released.

It helps small and large businesses communicate. We are all in this together.

For interviews and for doing user analysis, it is very useful and convenient

Through google forms, it makes the user easier to prepare questions and all

DB

Danielle B.

Student

1/17
Google Docs logo
Google Docs

Integration rating: 4.8 (82)

When I am creating documents or contracts I am able to keep everything connected and I am able to collaborate with other coworkers

I use this for every school assignment. Very easy to use and I really like that I can assess it from any computer.

My gmail account is my Google account, so everything is connected, and my work depends on the safety of my account

This tool helped us a lot when brainstorming during meetings and come together to a final result.

Gmail is very good working with Google environment as Google Docs, it just works perfect.

Creating documents for clients and emailing or sharing them via their email address.

Easy way to access your docs. You can send and view received docs through Gmail.

Our company uses the standard apps within Google Docs - excel, word, etc. daily

mostly easy to share, but annoying when other person doesn't have google apps

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Hawa L.

HR Consultant

1/9
Google Chat logo
Google Chat

Integration rating: 4.6 (67)

As a G Suite user, Google Chat is a built-in chat app that works just fine. The reason I gave it a 4-star is that it doesn't attract me as a user to use it more often, and I only use it because it integrates seamlessly with other Google products.

I use Google Chat all day everyday to communicate with my employees in my Google contacts and be available to them for joining at Google meet or answer questions. I often integrate content from the emails into the chats and vice versa.

I tried using this for a while, but it really wasn't convenient to use. It is much easier to just text whomever you need to, although for bigger offices, I'm sure the chat is much easier and private.

The integration of Google chat with Gmail is important because it is a user-friendly tool that makes it easy to communicate with loved ones and share information with colleagues in the workplace.

Any collaboration tool like chatting or meeting services is very important for any organization

Important because I can find all my Chat features on Gmail, I never have to use a separate app.

Integrating with Gmail makes communication with your friends, family, colleagues much easier.

Because we use this software for a way of communicating with our community.

EC

Ethan C.

ICT Support and Project Coordinator

1/8
Twitter/X logo
Twitter/X

Integration rating: 4.4 (23)

It was what I used to sign up to Twitter/X and where I could see notifications as I didn't want app notifications constantly popping up

Not really that big on using this app but i use my gmail to auto sign in and that makes it a snap

I receive realtime information in my inbox always.i can also retrieve my account using gmail

I receive notifications from twitter on Gmail, that way, I don't miss important updates

To login into twitter and to check business emails, it's necessary to integrate both

It's nice being able to link accounts. Have directly sent messages to Gmail.

NS

Nailah S.

Homemaker

1/6

Integration rating: 4.4 (22)

The ability to use both programs for email and have them work as well with Zoom is critical in my job capacity, as all meetings are arranged by Google, monitored in Google and Outlook, and held in Zoom.

critical to be able to integrate outlook as the primary business account into a general gmail account where multiple people can access the data.

I think it's important to maintain an integration between these applications to have different usage options.

outlook and gmail is a deadly combo both of theses softwares compliment each other really well.

I use Microsoft for easier integration with other tools on desktop, but prefer Gmail on mobile.

Good for managing mail, archiving and scheduling, and professional for work

LZ

Lara Z.

Associate Professor

1/6
OneDrive logo
OneDrive

Integration rating: 4.6 (65)

I need to use OneDrive to save my documents, instead of Google Drive, so I have more space on Gmail. That means I never stopped using my hotmail account.

We have a main shared drive along with a personal OneDrive. This feature has streamlined how we share and collaborate on documents.

We store crital company sales and cutsomer credentials using Gmail on one drive. We make second back backups on onedrive

I love this for the storage and how I'm able to run back and check and retrieve information that I think were lost

We use one drive to save documents from Gmail to one drive such as resumes important letters etc.

SR

Serena R.

Student

1/5

Integration rating: 4.9 (38)

using excel sheets in a cloud is safer, easily shared and edited in groups and integrated with other google or external apps automating processes and saving time

I use it as a tool to coordinate with other people who have a gmail account, a worktable that can be edited by everyone that interacts with gmail

The integration with Gmail and Apps Script allows me to send mass emails, manage data, and automate email marketing campaigns.

It makes it easy to share items from sheets and I can access it on the dashboard of Gmail.

It is so helpful that I can work and synchronize what is being done with colleagues

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Devis S.

freelancer

1/5
Trello logo
Trello

Integration rating: 4.6 (21)

The trello tool is used by the organisation for which I volunteer. It is not so important as my professional duties and the trello tool itself is less useful to me

To receive news on trello, in fact on gmail it is possible to receive notifications when someone makes changes on trello

We are a consulting firm and project management is critical. Gmail and Trello make it easy to update boards.

I love forwarding emails directly to my Trello projects. This is efficient and highly productive.

Trello integration is essential for keeping your workflow organized with notifications.

EL

Eleanor L.

Public Advisor

1/5
Calendly logo
Calendly

Integration rating: 4.9 (13)

Training is part of my business and Calendly helps navigate bookings. Gmail and Calendly talk to each other very well and my calendar is always up to date.

I use to login in my Calendly with my gmail account and my emails are connected to be sent from gmail for every calendly invite.

We use bookings through Calendly and they sync in to out gmail and google calendar. It's important because of how smooth it is.

When setting appointments with other vendors, Gmail is the service that notifies the meeting.

Awesome way to share your calendar with prospects to book meetings with you.

CW

Cori W.

Safety Coordinator

1/5
Asana logo
Asana

Integration rating: 4.9 (47)

Being able to create Asana tasks straight from Gmail without having to leave the tab is an outstanding feature, it also logs the whole email so anyone who may not have been on the email thread, but is a collaborator on a task, can see it. Game changer for us!

Keeping the team together and well organised is paramount. Gmails integration and just Google’s integration with other applications is just so seem less for us. We are a small but busy team and Google just makes it so easy

Again - task completion is easy and made even easier with the ability to work from asana directly from gmail

With the integration, it has been easy to plan and manage my email marketing projects.

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Anonymous R.

Sales Engineer

1/4

Integration rating: 4.9 (22)

We do many meetings, and having Zoom invites auto populated into the calendar is very important.

Easily put zoom meetings on my calendar and send them out from my calendar as well with gmail.

I need to plan things in Google calendar while adding an immediate zoom link to the meeting.

Having Zoom integration in Gmail has made collaborating on meeting times a breeze.

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David S.

CEO

1/4
HubSpot CRM logo
HubSpot CRM

Integration rating: 4.6 (26)

Everybody loves doing date entry into CRM, says nobody ever! This integration minimizes data entry and automates the tedious and manual data entry choroes.

As with Asana, creating contacts and even deals straight from Gmail saves so much time every day

Super cool features that allow you to track emails and tell if they have been opened.

Verified reviewer profile picture

Anonymous R.

Senior Product Manager

1/3

Integration rating: 4.6 (9)

Fantastic for CRM - you want customer communication tracked and saved in Salesforce under cases to track leads, contracts, etc.

This carries everything we do in email right into salesforce making all note carry over eachother without double entry.

Integrated our Salesforce account with gmail to easily create leads from Gmail screen.

CM

Cody M.

Controller

1/3

Integration rating: 4.6 (8)

I'm able to recieve daily reports about a specific website within my chosen niche without breaking a sweat. Google Analytics analyses all the information for me. Gmail recieves all the reports and all I have to do is view my report.

For startups and small business it's a great way to view charts and take decisions based on trends, etc. Really helpful.

Because I use analytics as a way to measure how many visits I receive on another platform.

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Anonymous R.

Graphic Designer

1/3

Integration rating: 5.0 (8)

It is a critical software to be integrated with Gmail because no one likes grammatical or spelling errors in professional emails & Grammarly takes care of such errors & helps suggest better sentences/words for the same.

Integrating Grammarly just makes sense. I have that added sense of security knowing my emails are grammatically correct and professional.

The integration itself is nice to have when utilizing long emails for grammar and sentence word use.

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Anonymous R.

Assistant Manager: Growth & Marketing

1/3
ClickUp logo
ClickUp

Integration rating: 4.8 (4)

Notifications are sent to Gmail which is way easier to manage than on the actual ClickUp platform. Sometimes users are not in ClickUp however everyone is on Gmail at all times of the day!

All my project related comments and milestone progress is tracked on gmail and helps me stay upto date

I run and manage my business out of Clickup, it is an amazing platform in their space

ME

Momen E.

SF Admin

1/3

Integration rating: 4.6 (28)

The integration of dropbox from Gmail is very critical and the success of my company due to using dropbox as a third party platform to distribute and facilitate certain files that I need.

The Dropbox integration is great, it allows me to send over files to clients quickly!

DS

Daine S.

Musician

1/2

Integration rating: 4.6 (14)

Gmail allows me to receive notifications on any activity happening on my google classroom, be it a reminder that I have an assignment due or test scores received from the lecturer without having to go to the actual google classroom website.

I love to receive email notification on assignments that are turned in late from Google classroom. I also can email students and parents through Google classroom with my Gmail.

AS

Andile S.

Student

1/2
Basecamp logo
Basecamp

Integration rating: 4.8 (5)

Project notifications and compiled updates flow into Gmail from Basecamp and help keep the whole team informed

Integrating Gmail with Basecamp helps one to manage projects and workflows on Basecamp effectively.

JF

Jill F.

Office Manager

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Zoho CRM logo
Zoho CRM

Integration rating: 4.8 (5)

Zoho CRM lets you use Gmail integration for CRM. The ability to raise support tickets, document customer interactions and remote control integration as an end to end support solution with little or no setup for Gmail and Zoho products, along with initial cheaper purchasing price are what convinced me to switch to gmail

Getting Zoho emails and CRM integrations makes it much smoother to manage our business.

JS

Jay S.

Supreme Lord and Master

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Mailsuite logo
Mailsuite

Integration rating: 4.8 (4)

tracking the information you move is key, so knowing where each letter goes is key

It's a very good way to track receptions did open or read your mail or not.

CA

Camilo A.

Aux lab

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Gmail customer support

What do users say about Gmail customer support?

Customer support rating:

We analyzed 621 verified user reviews to identify positive and negative aspects of Gmail customer support.

Widespread user sentiment highlights Gmail's vast online community for peer support when official help is delayed.

A number of users find the Help section provides quick, relevant solutions to common issues within minutes.

Multiple users appreciate customer service's guidance in choosing the right suite for their needs.

A limited number of users report the lack of live customer support and slow response times as frustrating.

Support options

Faqs/forum
Phone support
Knowledge base
Email/help desk

Training options

Videos

To see what individual users say about Gmail's customer support, check out the review snippets below.

“I use Gmail for my business, personal, purposes, it is my main gateway to my customers and their experience in dealing with me, fast and accurate way to operate.”

JM

Jackie M.

Sales

“I have used many mail services but I got confused many times, as I wasn't able to figure it out, that where is the feature which I need to use and their Help section was also quite confusing and the Support teams took a lots of time, But in Gmail, you will get proper help with relavant solution in a couple of minutes and I am using it for my personal and professional life and I'm totally happy with it's experience and service.”

Verified reviewer profile picture

Ankit S.

Customer Success Executive

“There is no customer call service, you have to submit a google form in order to report an issue with respect to Gmail, which is time taking as the customer service takes at least 24 hours time to respond to your query.”

Verified reviewer profile picture

Divayanshu S.

Assistant Consultant

Gmail FAQs

Q. Who are the typical users of Gmail?

Gmail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is Gmail used for?

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite). With 15GB of email storage provided for free, users can access Gmail as secure webmail, as well as via POP3 or IMAP4. Gmail automatically sorts emails into separate, customizable tabs (e.g. Primary, Social, Promotions, Updates) which users can add or remove as desired. Both inbound and outbound messages can be translated into other languages in Gmail, where users can also respond to invites, track packages, and leave reviews, without leaving the app. Starring and custom color labels let users neatly organize email threads (conversations), while Google-powered search allows users to locate messages from any thread, quickly and easily. With Gmail's Hangouts, users can instant message with others, as well as host video calls with up to 15 participants, straight from their inbox. The platform is accessible from any mobile device, via either native mobile apps for Android or iPhone/iPad, or via a native mobile web app.


Q. What are the benefits of using Gmail?

• Choose a professional looking custom email - e.g. joe@yourcompanyname.com - for your company and team members to use.

• Host video meetings with up to 15 participants, straight from your Gmail inbox, with Hangouts.

• Access your email account on Android, iPhone, and Blackberry devices, via native mobile apps or the Gmail mobile web app.

• Automatically sort and label incoming emails with Gmail's color-coded inbox filters, similar to 'folders' in old email programs, but emails can have multiple labels applied.

• Recall or 'unsend' emails for a short period of time after you've clicked "send".


Q. What languages does Gmail support?

Gmail supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does Gmail support mobile devices?

Gmail supports the following devices:
Android, iPad, iPhone


Q. Does Gmail offer an API?

No, Gmail does not have an API available.


Q. What level of support does Gmail offer?

Gmail offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk

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