Telephony Software with Instant Messaging

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25 apps

VoiceShot   

6
Auto attendant cloud phone system
VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format. Read more about VoiceShot
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Auto attendant cloud phone system
VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format. Read more about VoiceShot
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Flowroute   

8
Calling, SMS, MMS, and fax communication management system
Flowroute is designed to help businesses create, deploy, and manage a unified system for voice, SMS, MMS, and fax-based communication. The platform comes with a SIP trunking module, which allows enterprises to handle multiple voice calls using local and toll-free numbers. Read more about Flowroute
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Calling, SMS, MMS, and fax communication management system
Flowroute is designed to help businesses create, deploy, and manage a unified system for voice, SMS, MMS, and fax-based communication. The platform comes with a SIP trunking module, which allows enterprises to handle multiple voice calls using local and toll-free numbers. Read more about Flowroute
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Dialpad Talk   

348
Business phone system for enterprises
Dialpad Talk is a cloud phone system which provides enterprises with a central telephony platform from which to manage instant messaging, SMS & audio & video calling. Read more about Dialpad Talk
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Business phone system for enterprises
Dialpad Talk is a cloud phone system which provides enterprises with a central telephony platform from which to manage instant messaging, SMS & audio & video calling. Read more about Dialpad Talk
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3CX   

223
Hosted PBX with CRM integration and mobile apps
3CX is an open-platform, IP Telephony system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs. Read more about 3CX
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Hosted PBX with CRM integration and mobile apps
3CX is an open-platform, IP Telephony system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs. Read more about 3CX
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Bitrix24   

427
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 4 million businesses worldwide!… Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 4 million businesses worldwide!… Read more about Bitrix24
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ChaseData   

133
Cloud-based call center solution for SMBs
ChaseData offers a cloud-based call center solution with both inbound and outbound calling facility and an interactive voice response capability. Read more about ChaseData
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Cloud-based call center solution for SMBs
ChaseData offers a cloud-based call center solution with both inbound and outbound calling facility and an interactive voice response capability. Read more about ChaseData
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LiveAgent   

937
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Aircall   

173
Phone system for support and sales teams
Replace your old phones with Aircall's cloud-based phone system. Integrated, collaborative and insightful. Your phone system re-invented. Read more about Aircall
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Phone system for support and sales teams
Replace your old phones with Aircall's cloud-based phone system. Integrated, collaborative and insightful. Your phone system re-invented. Read more about Aircall
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Five9  

376
Cloud contact and call center software
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more… Read more about Five9
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Cloud contact and call center software
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more… Read more about Five9
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Genesys Cloud  

101
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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ShoreTel  

210
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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Nextiva  

164
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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CallTools  

79
All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
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All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
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Intermedia Unite  

71
All-in-one communications & collaboration tool
Award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs & increase employee productivity. With complementary mobile & desktop apps users stay seamlessly connected. Unite is backed by J.D. Power-certified 24/7 support & a 99. Read more about Intermedia Unite99% uptime service level agreement.
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All-in-one communications & collaboration tool
Award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs & increase employee productivity. With complementary mobile & desktop apps users stay seamlessly connected. Unite is backed by J.D. Power-certified 24/7 support & a 99. Read more about Intermedia Unite99% uptime service level agreement.
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Ooma Office  

77
VoIP-based business phone system solution for small firms
Ooma Office is a cloud-based business VoIP solution designed to helps small enterprises manage and transfer calls and voicemails from anywhere over mobile devices. The platform offers features including a virtual receptionist, call transfers, conferencing, extension dialing, hold music, and more. Read more about Ooma Office
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VoIP-based business phone system solution for small firms
Ooma Office is a cloud-based business VoIP solution designed to helps small enterprises manage and transfer calls and voicemails from anywhere over mobile devices. The platform offers features including a virtual receptionist, call transfers, conferencing, extension dialing, hold music, and more. Read more about Ooma Office
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8x8 Virtual Office  

181
Voice, video, chat, contact center. In the cloud.
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office
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Voice, video, chat, contact center. In the cloud.
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office
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Predictive Dialer  

42
The Deskforce solution for boosting agent performance
Innitel's Predictive Dialer is a call center management solution promising automated features that assist agents and managers to maximize campaign performance. Read more about Predictive Dialer
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The Deskforce solution for boosting agent performance
Innitel's Predictive Dialer is a call center management solution promising automated features that assist agents and managers to maximize campaign performance. Read more about Predictive Dialer
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MAXvoice  

11
Communication tool that connects teams via voice calling
MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations. Read more about MAXvoice
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Communication tool that connects teams via voice calling
MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations. Read more about MAXvoice
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Ameyo  

25
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
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All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
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Ytel Platform  

25
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform
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Awarded Outbound Contact Center Software (24/7 U.S. Support)
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform
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PhoneCall  

5
Scalable cloud contact center for telemarketing needs
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall
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Scalable cloud contact center for telemarketing needs
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall
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eVoice  

10
Small business phone software
eVoice is a virtual phone system and PBX tool for small and medium sized businesses. eVoice provides users with new phone numbers, or it takes your existing phone numbers, adds the ability to use a range of features such as auto-receptionist, recorded greetings, voicemails, conferencing and more. Read more about eVoice
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Small business phone software
eVoice is a virtual phone system and PBX tool for small and medium sized businesses. eVoice provides users with new phone numbers, or it takes your existing phone numbers, adds the ability to use a range of features such as auto-receptionist, recorded greetings, voicemails, conferencing and more. Read more about eVoice
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Vivocha  

2
Next Generation Customer Interaction Platform
CallBack allows customers to provide their telephone number and be called back from the agents either immediately (CallBackNow) or later (CallBackLater) Read more about Vivocha
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Next Generation Customer Interaction Platform
CallBack allows customers to provide their telephone number and be called back from the agents either immediately (CallBackNow) or later (CallBackLater) Read more about Vivocha
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MegaPath One  

1
Unified communications & hosted VoIP from any device
MegaPath One is a unified communications platform that helps teams improve productivity and mobility by combining voice & video calling, conferencing, instant messaging, & SMS texting in a single solution that works on any device. Connect with Outlook, Skype, and third party CRM & help desk systems. Read more about MegaPath One
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Unified communications & hosted VoIP from any device
MegaPath One is a unified communications platform that helps teams improve productivity and mobility by combining voice & video calling, conferencing, instant messaging, & SMS texting in a single solution that works on any device. Connect with Outlook, Skype, and third party CRM & help desk systems. Read more about MegaPath One
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Placetel  

0
German-language business telephony software from the cloud
Placetel is a business telephony software from the cloud. Placetel combines classic telephone system functions such as brokering, forwarding, fax, etc. with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication. Read more about Placetel
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German-language business telephony software from the cloud
Placetel is a business telephony software from the cloud. Placetel combines classic telephone system functions such as brokering, forwarding, fax, etc. with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication. Read more about Placetel
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