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BugHerd
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BugHerd is the best website feedback & bug tracking tool
Table of Contents
BugHerd - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
BugHerd overview
What is BugHerd?
Providing website feedback has never been easier for your clients. With BugHerd, they just click on a link and from there, they can leave feedback directly on the page by simply pointing, clicking and commenting.
Every note is automatically pinned exactly where the issue occurs, complete with a screenshot and all the technical details your team needs, like browser, device, operating system, URL, etc. No more back-and-forth trying to get technical information from clients.
Each comment instantly becomes a task on a simple Kanban board, making it easy for teams to prioritize, assign, and resolve issues. If you’re already using tools like Jira, Asana, ClickUp, monday.com, Slack, MS Teams, etc; BugHerd connects with them in one click, keeping your workflow seamless.
For clients, it’s effortless. For teams, it’s a huge time saver. And for your business, it means faster website launches, smoother collaboration, and happier customers.
Start your free 7-day trial today and see how much easier website feedback can be.
Key benefits of using BugHerd
Clients and teams can easily leave feedback on designs, images, PDFs, Figma files, websites and more.
Collect feedback easily: Feedback and bug reports are captured via comments along with annotated screenshots, video feedback, user tech details, and more.
Point and click feedback: Users can pin feedback directly on the element they want to comment on (like sticky notes on a page).
Automatic screenshots: BugHerd automatically captures a screenshot with every piece of feedback or bug report. These screenshots can then be annotated for further clarification.
Automatic user technical info: User meta data is automatically captured including browser, exact URL, operating system, screen resolution, etc.
In-built centralized task board: Manage, assign and prioritize tasks quickly and easily via the Kanban board.
Simple guest access: There's no need for clients to log in. Just send them the link to your project and they can get started providing feedback right away.
Unlimited projects with all plans - Use BugHerd on as few or as may projects as you like.
Integrations: BugHerd offers robust one-way and two-way sync integrations across all plans. These integrations include popular tools such as WordPress, GitHub, Jira, Trello, Asana, ClickUp, monday.com, Productive, Slack, Zapier, and many more.
Ongoing feedback: With BugHerd's Public Feedback widget you can collect feedback and bug reports from the public on an ongoing basis, even after your web dev project as been finished.
Starting price
per month
Alternatives
BugHerd’s user interface
BugHerd pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about BugHerd?
Users report BugHerd makes bug tracking and feedback easy, allowing them to annotate directly on websites, share with clients, and manage issues in real time. They find the automatic capture of technical details, drag-and-drop interface, and comment threads helpful, though some mention the UI can get crowded and bulk management features are lacking.
Reviewers appreciate how BugHerd streamlines client collaboration, enabling even non-technical users to provide feedback efficiently. They say it saves significant time on project management, improves communication, and keeps teams aligned, but note limitations with guest access, integration options, and project grouping.
Select to learn more
Who uses BugHerd?
Based on 65 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
BugHerd's key features
Most critical features, based on insights from BugHerd users:
All BugHerd features
Features rating:
BugHerd alternatives
BugHerd
Starting from
50
Per month
Zoho Projects
Starting from
4
Per month
Birdview
Starting from
9
Per month
Celoxis
Starting from
10
Per month
BugHerd pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- 150 GB Storage
- Dedicated Success Manager
- Secure single sign-on (SSO)
- Onboarding and training support
- Unlimited Projects
- Unlimited Guests
- Unlimited integrations
- Pin drop annotations
- Screenshots
- Video feedback capture
- Automatic capture of user tech info
- In-built Kanban task board
- Custom Branding/Logo
- Guests See Other Guest Feedback
- Member Only Commenting
- Public Feedback Widget
User opinions about BugHerd price and value
Value for money rating:
To see what individual users think of BugHerd's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Verified reviewer
Anonymity request
BugHerd integrations (85)
BugHerd support options
Typical customers
Platforms supported
Support options
Training options
BugHerd FAQs
BugHerd has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of BugHerd?
BugHerd has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does BugHerd support?
BugHerd supports the following languages:
English
Q. Does BugHerd offer an API?
Yes, BugHerd has an API available for use.
Q. What other apps does BugHerd integrate with?
BugHerd integrates with the following applications:
Vtiger CRM, BombBomb, Zenkit, Freshservice, Planview Portfolios, GitHub, Adobe Commerce, Todoist, Redmine, Dropbox Business, Webex Suite, Insightly, HappyFox Help Desk, UserVoice, Paymo, IBM Targetprocess, ActiveCampaign, Avaza, Webflow, Kantata, Teamwork.com, Zapier, Pivotal Tracker, Zoho Projects, Axosoft, Gmail, Knack, MeisterTask, Airtable, Trello, Google Drive, FreshBooks, Agile CRM, Microsoft Teams, GitLab, Geckoboard, Kanban Tool, WordPress, Beanstalk, Dropbox Sign, Portfolio Manager, Freshdesk, Gravity Forms, Help Scout, Airbrake, Harvest, Close, SendGrid, Slack, Microsoft 365, Redbooth, LiveChat, Microsoft To Do, Checkvist, Bitbucket, Mailgun, Highrise, Sprintly, monday.com, ClickUp, Google Calendar, Favro, RescueTime, Accelo, Twilio, Wrike, Aha!, Asana, Podio, Xero, Breeze, Smartsheet, Evernote Teams, Toggl Track, Dasheroo, Intercom, Productboard, Shopify, Zendesk Suite, Microsoft Excel
Q. What level of support does BugHerd offer?
BugHerd offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
