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Issue Tracking Software for Public Administrations (2026)
Last updated: February 2026
85 software options
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Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
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InvGate Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
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Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
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SpiraTest
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful Test Management Software
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management and work tracking software
Read more about Jira
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social coding & collaborative development platform
Read more about GitHub
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Productivity platform for marketing agencies
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered workflow management platform
Read more about Wrike
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
Read more about SysAid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Server and website monitoring software
Read more about Spiceworks Cloud Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Develop enterprise & customer-facing apps
Read more about Salesforce Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking and workflow automation platform
Read more about Issuetrak
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing software for effortless customer support
Read more about HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud IT Help Desk Software
Read more about ManageEngine ServiceDesk Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Keep clients running!
Read more about ACMP Suite
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BOSSDesk a FrontRunner in Help Desk Software
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