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Free Trial IT Service Software (2026)

Last updated: March 2026

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109 software options

Freshservice logo
Category Leaders

A complete IT service management (ITSM) tool for business

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Free Trial
No Credit Card Required
14-day free trial, no credit card required.

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InvGate Service Management logo
Category Leaders

Web-based IT service desk software

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Free Trial
No Credit Card Required
Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Service Management agents, and the number of assets to be managed.

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NinjaOne logo
Category Leaders

Unified endpoint management & IT automation platform

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Free Trial
No Credit Card Required
Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding & Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote.

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Atera logo
Category Leaders

Cloud and mobile-based IT management platform with AI

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Free Trial
No Credit Card Required
Pay-per-technician for unlimited endpoints, with transparent pricing designed for your team’s growth All plans include: - Ticketing & Service portal - Windows, Mac, and Linux support - Classic reports - IT automations - 24/7 chat support How does Atera’s pricing model help IT professionals level up? We’re not fans of pay-per-device because we know it stops you from taking your work to where it should be. We’re disruptive, so unlike traditional IT Solutions, you don’t have any extra costs for devices, leaving you to grow your business at the cadence you choose. With Atera’s pay-per-technician, the cost stays the same no matter how many devices you add.

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SysAid logo
Category Leaders

AI-enabled ITSM platform for businesses of all sizes

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Free Trial
No Credit Card Required
SysAid offers various editions: SysAid Help Desk, SysAid ITSM, SysAid ITSM Enterprise, SysAid Education, and SysAid MSP. SysAid Help Desk offers easy and efficient IT support including a powerful ticket management tool, IT asset management, self-service, mobile device management, chat, password reset, mobile apps, and industry benchmarking. SysAid ITSM is an effective ITIL-aligned solution including all Help Desk capabilities plus core ITIL capabilities such as problem and change management.

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BOSSDesk logo
Category Leaders

BOSSDesk a FrontRunner in Help Desk Software

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Free Trial
No Credit Card Required
Essential version costs $ 29 per agent / per month / billed yearly Professional version costs $ 49 per agent / per month / billed yearly Enterprise version costs $ 69 per agent / per month / billed yearly

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Zendesk Suite logo

AI powered customer service across all channels

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Free Trial
No Credit Card Required
Support only pricing starts at $19 per agent/month. Suite pricing starts at $55 per agent/month. Free trial available.

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TeamViewer ONE logo

Remote support, remote access & device management software

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Free Trial
No Credit Card Required
REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)

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Wrike logo

AI powered workflow management platform

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Free Trial
No Credit Card Required
Free: Wrike’s FREE basic plan is available for unlimited users. Team: $10 user/month Business: $25 user/month Pinnacle: Please contact Wrike directly for pricing details. Apex: Please contact Wrike directly for pricing details.

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JIRA Service Management logo
Category Leaders

IT service platform for unified support

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Free Trial
No Credit Card Required
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.

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SolarWinds Service Desk logo
Category Leaders

IT Service Desk & Asset Management Software

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Free Trial
No Credit Card Required
Per month, per technician, billed annually. Supports unlimited users. Asset pricing available upon request.

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Milvus logo

IT management system and help desk solution

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Free Trial
Credit Card Required
Milvus is billed in Brazilian Real. Pricing is per operator, with a minimum of 2 users per plan. Basic plan: R$95.90 per user, per month. Titanium plan: R$119.90 per user, per month.

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mHelpDesk logo

Cloud-based field service management software

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Free Trial
No Credit Card Required
Please contact mHelpDesk for pricing details.

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Pulseway logo
Category Leaders

Remote monitoring and management platform for IT

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Free Trial
No Credit Card Required
Pulseway starts with a 14-day-trial, no credit card required. Pricing is based on the number of systems/endpoints you want to monitor and manage.

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LogMeIn Central logo

Endpoint management for desktops, servers & mobile laptops

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Free Trial
All packages start at 25 computers. BASIC: €46/month (billed annually) PLUS: €92/month (billed annually) PREMIER: €117/month (billed annually)

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JumpCloud Directory Platform logo

A cloud directory platform for secure access to resources

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Free Trial
No Credit Card Required
The platform offers 18% discount on annual billing.

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MSP360 Backup logo

Data Protection for MSPs And IT Teams

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Free Trial
Credit Card Required
Please contact MSP360 for pricing details.

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Splunk Enterprise logo

Machine data management and analytics

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Free Trial
No Credit Card Required
Contact Splunk for detailed pricing information.

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WebTitan logo

DNS-based web filter, malware/phishing protection & security

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Free Trial
No Credit Card Required
Pricing is based on a 200 user package. Please reach out to our team to discuss a quote.

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Dameware logo

Remote-access system support tool for IT professionals

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Free Trial
DRE is based on an annual subscription. DRS is a one-time perpetual license

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Issuetrak logo
Category Leaders

Issue tracking and workflow automation platform

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Free Trial
No Credit Card Required
Issuetrak provides two main pricing plans (Cloud Annual and On-Premises Annual) with per-agent pricing models. The Cloud Annual plan starts at $876 per agent (minimum 3 agents), while the On-Premises Annual plan ranges from $478 per agent (monthly implied) to $1059 per agent (one-time payment). A 14-day free trial is available, though credit card requirements are not specified. Payments are accepted in US dollars, and add-ons are available but require consultation for pricing details. Unlimited free users are included with at least one paid agent license.

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Domotz logo

Network Monitoring and Management Made Simple

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Free Trial
No Credit Card Required
Start with Free Discovery. Explore your network with full visibility and real data—discover devices, map connections, and uncover issues before committing. Free Discovery lets you experience the value of Domotz in your own environment, with no credit card required. Simple, scalable pricing when you’re ready to move forward. After discovery, Domotz is priced at $1.50 per device per month, giving you full access to the platform—no feature tiers, no user limits, and no hidden fees. Every device includes complete monitoring, automation, alerts, integrations, and unlimited users and support. Scale confidently. Add or remove devices as your network evolves and cancel anytime. Domotz grows with you, from a single site to thousands of devices across multiple networks.

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Automox logo

Cloud-based platform for patch management

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Free Trial
No Credit Card Required

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SmartDeploy logo

Desktop management solution for IT teams

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Free Trial
Pricing is per machine and tiered: the more you buy, the less you pay per machine. Free, fully-functioning trial is available at www.smartdeploy.com/download.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Free Trial
No Credit Card Required
Growth Plan: $25/user/month when billed annually. $35/user/month when billed monthly. Pro Plan: $55/user/month when billed annually. $65/user/month when billed monthly. Elite Plan: $85/user/month when billed annually. $95/user/month when billed monthly.

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