App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Service Desk Software
Last updated: April 2026
65 software options
Sponsored
InvGate Service Management
5
74
4
28
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
Read more about InvGate Service Management
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Atera
5
286
4
132
3
17
2
8
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based IT management platform with AI
Read more about Atera
SysAid
5
330
4
142
3
27
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
Read more about SysAid
JIRA Service Management
5
440
4
260
3
48
2
12
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Vision Helpdesk
5
33
4
12
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
Read more about Vision Helpdesk
AppBase DCM & BPM Platform
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI supported low-code platform for case management solutions
Read more about AppBase DCM & BPM Platform
Support.cc
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
provide best customer service
Read more about Support.cc
Milvus
5
257
4
36
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management system and help desk solution
Read more about Milvus
Deepser
5
35
4
17
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk, CRM, and asset management software
Read more about Deepser
Neoforce
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline Teamwork & Customer Service with Neoforce
Read more about Neoforce
Siit
5
6
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The employee help desk for people-centric companies
Read more about Siit
Nexoid
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Nexoid: Your Key to Affordable, Adaptable, Evolving ERP
Read more about Nexoid
Tiflux
5
14
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
System for the management of ticket flows and attendance
Read more about Tiflux
Alemba Service Manager
5
2
4
2
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ASM automates your ITSM with a no code workflow engine
Read more about Alemba Service Manager
Ivanti Neurons for ITSM
5
5
4
5
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modernize service delivery for IT and beyond.
robust IT service management solution that transforms
help desks and support teams into strategic business
enablers.
Read more about Ivanti Neurons for ITSM
Jetdocs
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative ticketing workflows for your internal teams
Read more about Jetdocs
Helpdesk 365
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SharePoint IT Ticketing System for Microsoft 365
Read more about Helpdesk 365
Virima
5
9
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent CMDB automation and complete IT asset management
Read more about Virima
SolarWinds Service Desk
5
365
4
192
3
18
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
tele-LOOK
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
See & Solve Instantly. Live-Video Support. Starting at 0€
Read more about tele-LOOK
GLPI
5
22
4
18
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
GLPI is an IT Service Management software.
Read more about GLPI
ky2help
5
8
4
11
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management software
Read more about ky2help
Rezolve AI
5
7
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agentic AI platform for enterprise service automation
Read more about Rezolve AI
Summit
5
16
4
8
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The future of IT service management begins with AI.
Read more about Summit
