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Top Rated Service Desk Software with Web based - Page 5

Last updated: September 2026

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167 software options

MSP Manager logo

Boost your business

MSP Manager is web-based help desk and billing software to help you run your IT service business with maximum efficiency.

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CA Service Desk Manager logo

Knowledge base management software for the IT sector

CA Service Desk Manager is an IT service management software designed to help businesses manage service requests, configurations, incidents, and other desk operations. The platform enables administrators to collaborate with team members on a unified interface.

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EV Service Manager logo

IT service management solution for businesses of all sizes

EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

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ChangeGear logo

Comprehensive change and service management.

ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Spiceworks Cloud Help Desk logo

Server and website monitoring software

Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

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Electric AI logo

IT management software for managed software providers (MSP)

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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Track-It! logo

Help desk and asset management

Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

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Autotask PSA logo

IT Business Management Software Platform

Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE service desk (helpdesk) solution. Used by 12 million companies. Cloud, mobile, open source editions.

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SoftDesk logo
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AI-powered help desk for chat and email support

SoftDesk is an AI-powered customer support platform that provides chat and email help desk capabilities. The software features an AI agent that operates continuously, knowledge training through URLs, PDFs, and text documents, human takeover functionality for manual intervention, and a unified inbox for managing both chat and email channels with smart routing.

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SP Employee Hub logo
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Service desk solution

SP Employee Hub is a comprehensive self-service portal on Microsoft 365. Built with SharePoint and Teams, it centralizes employee engagement, HR services, and internal communication—connecting your workforce to the tools, info, and resources they need.

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Faveo Servicedesk logo
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IT service management & helpdesk solution

Servicedesk is an advanced IT service management (ITSM) and helpdesk solution that streamlines support operations for businesses of all sizes. With AI-powered ticketing, automation, and customizable workflows, it enables IT teams to manage incidents, service requests, assets, changes, and SLAs

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RentCafe Senior Living Portal logo

Secure intuitive online solution designed for senior living

RentCafe Senior Living Portal provides a secure online portal for senior living residents and families to make payments, review health information, sign documents and communicate with care staff from any device.

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LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

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TeamWox logo

Online groupware and collaboration software

TeamWox is a web-based collaboration software with HRM, Task and Document Management, CRM, Service Desk and IP PBX suits in 30 languages.

Using this groupware, it is possible to build up an effective teamwork and speed up management decision-making based on timely and reliable information. Moreover, the TeamWox system allows to increase the efficiency of the working team and its productivity, as well as reduce expenses of the entire business.

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Vorex logo

Manage clients and projects on a single platform

Vorex provides a business management platform that weaves together complete online project management with professional services automation features that streamline day-to-day operations for growing small professional services organizations and IT providers via an easy-to-use cloud-based solution.

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Jack Project logo
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Project management solution

Jack Project is a software solution for task management, communication, collaboration, knowledge management, and document management. It provides features for managing tasks, projects, documents, and knowledge in one application across departments and company boundaries.

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OpenText ZENworks Service Desk logo
(0)

Cloud-based service desk platform

ZENworks Service Desk is a comprehensive IT service management solution that streamlines and automates IT service operations. It is designed to help IT organizations deliver high-quality services to their users while reducing the overall cost of service delivery. With ZENworks Service Desk, users can easily submit and track their service requests, while IT teams can manage and prioritize incidents, problems, and changes.

Read more about OpenText ZENworks Service Desk

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FluentPro G. A. Suite logo

Microsoft PPM governance, administration, and backup

FluentPro G.A. Suite provides backup, recovery, configuration management for Microsoft Project Online.

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EcoShip logo
(0)

AI powered Multi-Carrier shipping platform

EcoShip is an intelligent platform for ecommerce brands to compare carrier rates, create labels, and manage shipments from a single dashboard.

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SP IT Helpdesk logo

Microsoft 365-based solution to streamline IT support

Microsoft 365-based IT Helpdesk to manage tickets, automate support, and improve resolution times—built on SharePoint and Teams.

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Geomant Wallboard logo
(0)

Digital signage solution for Contact Center

Geomant Wallboard is a Digital Signage Solution for Internal Communications and Real-time Reporting for Contact Centers.

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deeploi logo

All-in-one IT management platform

deeploi is an all-in-one IT management platform with service included for growing companies. It helps HR teams, founders, and IT managers organize their IT in a clear, secure, and efficient way, especially when internal IT resources are limited.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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Ellevo Next logo
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Your next B2B customer service software

Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

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