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Constant Contact Reviews

Overall rating

4.3

/5

2.5K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.04/10

Reviews by rating

Pros and cons

They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
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2,558 reviews

Recommended

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Caryl H.

Executive Director

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating

Email marketing made easy

Reviewed a year ago

Transcript

Caryl: Hi, my name is Caryl. I'm an executive director and I would give Constant Contact a five out of...

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Michael S.

founder

Automotive, self-employed

Review source

Overall Rating

Great tool

Reviewed 3 years ago

Transcript

Michael S: Hi, my name is Michael. I'm an entrepreneur, I'm in the automotive industry, and I give Constant...

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Rob R.

Market Research, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Constant Contact Review

Reviewed 2 years ago

Very Good! It was easy to switch over and get everything going from the beginning.

Pros

We use Constant Contact to create our Email Campaigns and also to schedule posts on our social media on a weekly basis.

Cons

We had no problems with Constant Contact at all.

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Hafizah S.

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Constant Contact review

Reviewed 2 years ago
Pros

Constant Contact excels in handling various groups/lists and large numbers of contacts. I've dealt with companies with a vast customer base, and Constant Contact enables you to manually eliminate subscribers and errors from more extensive groups/lists. They're coming out with a new edition of their email builders, but the existing one allows for individual CSS coding per block, which allows for a lot of customization.

Cons

Constant Contact has several oddities that I haven't encounter with Mailchimp, especially when using external connections for photographs and URLs. The email builder's text and link editing is a little strange and has a few flaws. Also, unless you make folders for all of your emails, the new search option for past emails is quite sluggish and takes a very long time to find.

NC
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Nick C.

Nonprofit Organization Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Constant Chaos averted with Constant Contact

Reviewed a month ago

Constant Contact creates email campaigns that we were unable to create, markets it to populations we didn't know needed specific emails, and collects data we didn't know we needed. Our use of it has more than tripled our donations from email marketing in less than a year while taking less staff time to implement than our previous unsuccessful efforts. It has also provided us with the data to continuously update our tactics to provide for the best possible returns.

Pros

Constant Contact gives you professional tools to create state of the art email campaigns without having to hire actual professionals. It keeps us from trying to reinvent the wheel, or worse, using methods that have been shown to be counterproductive. Prior to its implementation, we sent mass emails when an executive decided we needed to send an email. Information was conveyed, but there was no rhyme or reason to the timing, purpose, or goal of the emails. We were doing the equivalent of sending out flyers to businesses, hoping they posted them, then doing nothing to followup on whether they were beneficial. Now, we have planned campaigns targeted at specific groups with a set of goals to achieve.

Cons

Our initial integration was beyond difficult. Not because of Constant Contact, but because of the haphazard methods we had used to collect and store information. But it did mean that there was significant time invested in getting our initial lists imported, which led to certain staff who did not see the benefit of e-mail marketing questioning whether we had made a wise investment.

DS
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David S.

Education Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Lots of unnecessary work to get reasonable results

Reviewed 3 years ago

Nice emails that go out on schedule, with ability to see who is responding to what. Its usefulness is severely limited by its awkward and painful interfaces. Company responsiveness seems non-existent.

Pros

Link tracking, see immediate responses easily, some updates to email editor that have helped, look and feel of emails is good, importing and exporting contacts is fairly pain free.

Cons

Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate. Folder management and use: site does not remember when you work in a folder, always starts at the "All folders" level, forcing repeated navigation steps to continue working in the desired folder. Contact management is awkward: working with large...

AS
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Anoop S.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Its less expensive

Reviewed 4 months ago

Overall I like the tool it's easy to use and manage

Pros

It's less expensive compared to other SAAS-based marketing software. I really like their easy drag-drop email template builder.

Cons

On social media scheduling, they don't support Pinterest.

TM
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Tehilla M.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Platform

Reviewed a month ago
Pros

Very helpful to be able to organize different mail lists and grow our contacts

Cons

i would love more ways to customize the way our emails look aside from making elements elsewhere and adding them in

RB
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Robert B.

Maritime, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive Email Marketing

Reviewed 16 days ago

We use constant contact to send email marketing to our database of over 10,000 contacts. It keeps our clients in the loop especially those who are 5 years away from purchase but are still very legitimate targets.

Pros

The interface is very intuitive, just drag and drop. Data-rich in a lot of ways. Connection with Canva opens up a lot of opportunities. Send retargeting emails to people who clicked certain links - highly effective.Customer support to reset my CNAME records was helpful.

Cons

Best used in Sharpspring, if you have to import contacts from your own database, then you're missing a lot of the potential of Constant Contact.One thing I'd change is the ability to more easily export click lists after an email is already sent.  I also wish there was a way to import larger files and just have it reduce the size automatically to the largest acceptable.

MM
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Maggie M.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great features for email, though contacts and segmentation are often more difficult to figure out

Reviewed a month ago

Overall, this is a good email platform to use. I've used others (MailChimp, Raiser's Edge) and I prefer Constant Contact for the ease of email and list creation. It's a solid product that you can learn in no time.

Pros

For email creation, Constant Contact is very easy to use. There are features like polling and Eventbrite integration, that are not difficult to learn and can make an email stand out. Tracking results are available quickly and it is simple to read the data of each email.

Cons

Segmenting contacts takes a bit of work to figure out, and it is not as straightforward as email creation. Additionally, landing pages are often glitchy when you want it to be slightly more sophisticated than a simple page. Despite requesting help from Constant Contact two times on the glitches, they did not respond to me with a solution.

RS
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Robert S.

Furniture, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Connect with your Audience

Reviewed a month ago

Overall, my experience with Constant Contact is mostly positive. After nearly two years of using the platform, I have gotten used to what I would define as the quirks of the platform and have found a rhythm building and sending monthly newsletters. There are things about the platform that I don't like and would change, but in general it is an easy platform and allows businesses of all sizes to easily connect with their audience on a regular basis with many integration options.

Pros

Constant Contact is a relatively easy platform to learn and use. Uploading contacts, built in reporting tools, and many integrations give business owners tons of flexibility to streamline their marketing processes.

Cons

While the platform is relatively easy to use, it does come with its quirks. When building email newsletters, it would be extra convenient to be able to group layers into blocks and then duplicate the blocks to make building faster and more efficient. I would also love if Constant Contact recognized shortcuts such as undo, redo, etc.

AH
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Arianna H.

Supermarkets, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Constant Contact for Email Marketing

Reviewed a month ago

Constant Contact boost our brand online via email marketing.

Pros

Constant Contact eradicated traditional marketing strategies such as billboards via email marketing. In addition, Constant Contact enhances landing pages creation and website development.

Cons

Constant Contact doesn’t offer domain search and registration capabilities. However, it is easy to point domain from namesilo via nameservers.

AR
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Verified reviewer

Higher Education, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Efficient but Limited

Reviewed a year ago
Pros

I like that I am able to import templates I build in BEE Pro's email builder. Maintaining customer lists is easy. The company is well-known enough to have extensive plug-ins for both WordPress and WIX sites.

Cons

Their things make their email campaign builder limited: no mobile design front-end editor, no ability to customize email width, or easily affect padding and margins. Also, it is weird that you have to contact their customer service to remove their logo at the bottom of the email - even if you pay for the pro plans.

AB
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Andrea B.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Don’t sleep on Constant Contact!!!!

Reviewed 2 years ago

We love Constant Contact! The decision to switch to CC last year was the best decision that we made all year! It’s made our lives so much easier and we are definitely reaching more people!

Pros

Ease of use Beautifully organized with list/ calendar views, folders, and list management attributes Automated social media and email scheduling Campaign management Landing pages Forms Lead Ads Reporting both original and resends in detail with drill downs so that you can see who exactly clicked!

Cons

There is some room for improvement in the ability to tag other pages in the social media posting section. When I post, I have to leave the site to find the social handles of the people/businesses that I’m trying to tag. If it could auto populate like it does in the social media sites that would be amazing! More lead ad options other than just Facebook. Integrate with AirTable!

SD
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Sheri D.

Automotive, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An email marketing platform that works!

Reviewed 4 years ago
Pros

We signed up with Constant Contact in somewhat a state of desperation, after having no luck with other platforms to do what we wanted them to. We were looking for an email marketing platform that would effectively take our data and create merge fields that worked, had the ability to segment lists, and also provided detailed reports including who had opened it, who had not unopened it and had the ability...

Cons

The one disadvantage with Constant Contact is that anyone that has the same email address is merged into one contact. This has been a small issue for us where we want to keep both contacts names even though they have the same email address. We have been able to work around this by asking all our customers with duplicate email addresses to update their email address.

JM
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Jhonjerlyn M.

Real Estate, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An excellent system to create campaigns and send them in a general way to registered customers.

Reviewed a year ago

The overall experience gained with this platform has been amazing, it has improved the marketing system within our company on a large scale, giving them a system where we can easily understand the interest in those customers as well as measure all the responses from each on our campaigns. Sending campaigns from this platform is extremely easy, because we have imported all the contacts in these clients...

Pros

Constant Contact is a great platform to create all kinds of advertising campaigns, and send them to all the necessary clients, its capacity to create campaigns is superior to the competition, which helps the campaigns to be unique, with a quite different design. What I like the most about this platform is that it offers a different system to create advertising campaigns, within this platform you can...

Cons

I really don't have any kind of problem with this campaign creation platform, at all times it has behaved wonderfully and has offered me a fairly stable platform, in which I can create campaigns from any device and you can monitor those from anywhwere, their accessibility is quite good and it offers a general panel, where all employees can access the same panel and create, edit and send campaigns from the same place. I'm satisfied with all the functionalities and features offered.

NK
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Neffer K.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fashionable and Functional. Your correspondence will

Reviewed 5 years ago

I do independent contracting for a nonprofit and have been using Constant Contact for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of...

Pros

I do independent contracting for a nonprofit and have been using Constant Constant for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of...

Cons

I don't like that the only videos that I can embed into the mailings have to be a Youtube link. But other than that, there isn't much that I do not like about using this software.

MM
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Michele M.

Publishing, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Invaluable Tool for A Small Business or ANY Business

Reviewed 3 years ago

Constant Contact revolutionized the way we communicate with our clients to let them know what's coming up in our issues and how they can participate (our magazine is 100 percent supported by advertising) and our readers (each month we create an email "alert" with Constant Contact which lets our readership know that our free digital issue is now available online). My whole staff knows how to use it and it can be adapted to a great variety of communication purposes. Clients can download our rate kits from a Constant Contact email; readers can link to our issues from it. It has lowered our print bills for collateral materials immensely. No more printed flyers or brochures! And no more use of snail mail — clients can receive your Constant Contact mail immediately or at a pre-scheduled time.

Pros

Very easy to use. If you know how to upload an image or a graphic, you can create eye-catching emails or newsletter style communications very easily and modify or update them frequently and quickly. The analytics -- to see the percentage of recipients who opened your email and exactly which person did or didn't, the bounce rate which allows you to keep your lists current, and many other features are not only helpful but simple to use.

Cons

As time has gone on, the cost has increased, but it still saves us a great deal of money because our postage costs have gone way down. We hardly ever use our postage meter anymore for marketing mailings. It's all done through Constant Contact. They used to have a free desktop "widget" that allowed you to input an email address right from your desktop, but that has now been discontinued. It was extremely...

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Ngenge Y.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Constant Contact

Reviewed a year ago

Constant contact is the ideal marketing tool for you ( whether you run a small or large size business). I rate this tool 5/5 with no cons and highly recommend it. No matter your level in marketing, you'll get quality results working with it.

Pros

There is no other features marketer research in marketing tools other, then simplicity, affordability, and effectiveness- and that's exactly what makes up Constant contact. Constant Contact is one of my favorite marketing automation tools by far most importantly for landing pages. It's cheap and affordable with superintensive features. It has a ton of professional pre-built email templates and...

Cons

It's awesome and offers a great fascinating user experience and I have no conservatives with it yet.

MN
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Maryam N.

Education Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A dependable platform for seamlessly managing email campaigns.

Reviewed 6 months ago

Constant Contact provides us with a centralized platform for managing and tracking marketing campaigns. Creating contact lists has become a simple process, and scheduling campaign dispatch dates has led to successful results.

Pros

Constant Contact is an excellent tool for creating and sending email campaigns and surveys to specific groups of contacts. Their capabilities are impressive, and Constant Contact offers many new features waiting to be discovered. It is great that Constant Contact provides a powerful scheduling tool to organize the dispatch times according to our choice, and it also offers a scheduling feature for resending...

Cons

The difficulty in extracting data is a concern for me, and at times, the collected data may be incomprehensible due to the impractical data extraction method. Instead of downloading the information all at once, one needs to export each data set separately.

LS
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Liam S.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A complete marketing system, fit for every company!

Reviewed 2 months ago

Constant Contact's many valuable features and tools help us maximize the effectiveness of our email marketing initiatives. One of my favorite features is the ability to set up triggers for action-based emails. For instance, they can click on a button to have a beneficial email sent to them. Because of its widespread adoption, Constant Contact's open API makes it simple to connect to other platforms.

Pros

We have selected and will continue to use Constant Contact because of its exceptional usability. It's a robust system that works wonderfully for our company and meets all of our requirements for email marketing. Constant Contact's ability to let me make my own templates, run tests on campaigns, and see results in real time is its best feature. It's fantastic that I can design my emails to look unique and send them at times that are most convenient for my readers. And with Constant Contact's automation features, I can create elaborate, customized workflows that meet the specific requirements of my intended customers.

Cons

When compared to competing email marketing solutions, I find that Constant Contact's setup is a little trickier. There are alternative systems out there that are considerably less complicated and more user-friendly.

ES
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Erica S.

Education Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It keeps getting better!

Reviewed 6 years ago

Constant Contact is the standard for email marketing, and you can see why! It allows you to quickly upload your email contacts and create professional email marketing. We've been able to see how many people open each of our email campaigns, and which campaigns are most successful, making future marketing more targeted.

Pros

Love the ease of use - whether you want to send a quick email using a premade template, or customize every part of your message, Constant Contact gives you the tools. It's easy to find what you need, and you don't need to know anything about pixel size or the HTML color codes to create professional emails. Constant Contact just introduced A/B testing, so you can better gauge the headings and send times that get your audience to open the emails. Constant Contact is a very solid platform - I've yet to see any service outages, or experience any features that feel buggy, unstable, or like they're still in beta testing. If you have access to a feature on Constant Contact, you know that it will work.

Cons

It's difficult to manage old campaigns. Want to see what your message was last time, what template you used, or how long ago you sent an email to a particular group? Good luck - you'll be scrolling through pages of old campaigns by hand. At this time, you can't run reports to compare the percentage of opens/click-throughs per recipient group, or to compare how various keywords or send-times compare. To really analyze your marketing approach, you'll have to extract this data by hand. Some of the updates (i.e. A/B testing, custom template options) have been available to users of free competitor services for years. It would be nice to see Constant Contact take a more proactive approach to innovation and updates.

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Sonia Del Valle U.

Leisure, Travel & Tourism, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best way to promote your company by email is with Constant Contact

Reviewed 5 years ago

Constant Contact has been very helpful for our company, it is an excellent marketing tool that has allowed us to increase our customers and sales significantly. It is a very complete and effective system but at the same time a little expensive if you have many contacts, but I think it is worth the investment.

Pros

Constant Contact has many features and functionalities that allow us to effectively promote any product, business or company. It's easy to start creating email marketing campaigns with Constant Contact. It is intuitive and easy to use, its interface is simple and allows us to adapt easily to your work environment. You can create effective campaigns with a pleasant and innovative visual style since...

Cons

I think your support staff are not so good, when we call support it is difficult to find an operator that speaks Spanish and we lose a lot of time on the call, I also think that Constant Contact is a bit expensive system.

CK
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Chase K.

Religious Institutions, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One stop shop EMAIL marketing platform

Reviewed 8 months ago

It was good and I recommend it for anyone starting off and needing email marketing.

Pros

Easy, user friendly and sooo many customizations! Mail chimp was cheaper but CC was way more automated and had many more options.

Cons

Cost started raising a bit in the last couple years. There’s so much more you can do with CC but it takes a bit of a learning curve to utilize its full potential- if you stick to basic email you’re fine but if you want to do much more which is ideal for marketing like landing pages you’ll be scratching your head for a while. Customer service is, “meh.”

JS
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Jonathan S.

Capital Markets, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Constant Contact is a necessary addition to your business...

Reviewed a year ago

I've used Constant Contact for years and we have a bit of a love/hate relationship. Though my shop doesn't focus on MarCom efforts, by any means, we have won awards for our work with Constant Contact campaigns. The platform is a necessary part of any digital marketing plan. The backend is easy to use. The design templates are generally quite useful and they are semi-customizable. We've put out very...

Pros

Outstanding deliverability rates. Great backend metrics to manage your email campaigns. Professional looking templates. Ease of use when building email pieces.

Cons

Quickly rising price with additional contacts on distribution lists. Customer service is not that effective w/ either technical or billing questions. Automations are basic when compared to some other possible tools.

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Karen S.

Religious Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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The industry leader that I WANT to love

Reviewed 5 years ago

Their pricing is competitive for organizations with 10,000 or more contacts. But at the end of the day, the sweet spot of Constant Contact is basic communication, not marketing. Mobile-first responsive designs and customizable automation sequences should be a given for an industry leader known as the original pioneer of email marketing. Unfortunately, I can pick out a Constant Contact email in my inbox at a glance — and not just because of the requisite CC branding at the bottom. The look is less than elegant and does little to strengthen a company's brand.

Pros

It's easy to create opt-in lists and sign-up forms. There are lots of templates available to choose from, plus survey functionality and integrations with social media.

Cons

The email template designs are less than sophisticated. Many don't look good when read on a mobile device, which — thank you, Constant Contact analytics! — more than 55% of our recipients use to open their emails. The drag-and-drop interface has more limited functionality than other email providers I've tried. Design customization options are limited without knowing advanced CSS and HTML coding. In addition, automation sequences are limited to basic autoresponders. They are challenging to set up, and there are no "if/then" logic options for sending automated messages.

EY
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Eleni Y.

Marketing and Advertising, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great email platform for design and contacts

Reviewed a year ago

Overall this is a great platform to use if you want something that's a one step up from mailchimp. Anyone considering using this platform would need to have a bit of experience using emails but there are a lot of guides and help available to help build effective and nicely laid out emails. There's lots of options for email designs, ability to upload images and media as well as segment.

Pros

This email platform is super easy to use for those who are used to email but who don't have their own coded templates to use. The email build is a drag and drop function and you can alter the layout and block sizes really easily. The reporting is really easy to access, review and download so you can see what content is and isn't working as well as see who your most/least engaged audiences are. In terms of contacts, this platform uses both lists and tags for you to segment your audiences which is really handy (however I wouldn't have too many lists to avoid confusion). The ability to resend emails to non-openers is a great added benefit that most platforms don't offer.

Cons

Mass unsubscribing contacts has been woefully overlooked on this platform and really needs overhauling. If you only need to unsubscribe a couple that's fine, but if you need to do it for a lot of contacts, you need to segment based on engagement, download and then re-upload to the unsubscribed list which is time consuming. You can't select all contacts and then click 'unsubscribe' as an action.