Yext Pricing, Features, Reviews & Comparison of Alternatives

Yext

SEO optimized local pages, locators & mobile screens

4.36/5 (94 reviews)

Yext overview

What is Yext?

Yext Pages is a location data management solution that helps companies of all sizes to drive digital interactions that boost brand awareness, drive foot traffic, and increase sales. The platform enables businesses to efficiently manage location data across websites, mobile apps, internal systems, and a vast ecosystem of maps, directories, apps, social networks, and search engines such as Google, Facebook, Apple, Yahoo, and Bing.

Yext Pages helps turn site visitors into store visitors with SEO optimized local pages, locators and mobile screens. Businesses can increase search engine visibility and accuracy by updating information in the location management platform. Yext's Live API keeps experiences and pages up-to-date with all the current information about each store or business location. Users can create detailed location pages for their website, built with SEO best practices, and add content such as store hours and mobile wallet coupons.

Yext Pages’ store locator helps customers find the locations that are closest to them, and informs them of the products or services each location offers. Category pages allow customers to find the business even with unbranded searches based on product lines or services. All local audiences can be reached by deploying pages in multiple languages. Users can track all page visits using Yext Pages’ reporting tools.

Yext Screens provide detailed information about each location to the company’s mobile app, optimized for iOS 9 search. The feature was designed to boost the app’s SEO, and sends activity signals to the Apple Cloud Index whenever engagement occurs. The Screens store locator helps direct app users to the most convenient location, and mirrors the app’s existing UI. Reporting features track app engagement across iOS devices.
www.yext.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom

Supported languages

English, French, German
Yext screenshot: Example of a local page with information on store hours and optional filtersYext SMBYext screenshot: Create detailed pages for each location direclty on the organization's websiteYext screenshot: Add detailed information about each location to the brand's mobile appYext screenshot: Create and manage pages for each location on websites and mobile apps at scaleYext screenshot: View analytics and track how many visits the brand's local pages receiveYext screenshot: Categories pages help businesses rank for unbranded searches

Yext reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.2
  4.4
  4.2
Giovanni Jaramillo

My Go-To Local Business Listing Software

Used monthly for 1-2 years
Reviewed 2019-07-18
Review Source: Capterra

Yext has made it easy for us to generate income from a very necessary action that small businesses and big businesses alike absolutely need done. We get results in just hours where some other listing software can take days to update listings.

Pros
We've seen the best results for our clients when using Yext to update/correct their business listing across the web. It's an easy to use interface that helps you keep on top of all listings and finds the issues for you. This has saved us countless hours of manual searches.

Cons
The cost makes it a bit difficult to sign up some clients that do not have a big budget.

Response from Yext


Thank you for leaving your review, Giovanni. We appreciate the kind words and are glad to hear that your clients are finding success with our services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ian Robertson

Effective and Easy to Use

Used daily for 2+ years
Reviewed 2019-07-19
Review Source: Capterra

Overall I like their service. Price is kind of high, but their service is worth it. Their support is really great and responsive too

Pros
It is easy to add locations, citations are built VERY quickly, customization abilities for each location are really nice too

Cons
Kind of expensive - and your citations revert back when you stop your subscription (but I get that part)

Response from Yext


Thank you for your review, Ian. We're happy to hear that you're satisfied with our products and services and appreciate the feedback on our pricing structure. We are always looking for helpful feedback and will pass it along to our team. Thank you again for being a great customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Roger Ward

Great Starter Platform

Used weekly for 2+ years
Reviewed 2020-07-31
Review Source: Capterra

I've used Yext for over a decade with both for-profit and nonprofit businesses. I think of it as the great teacher and a perfect first step for small businesses.

Pros
The thing I like most about Yext is the hands-on nature of the platform. Using Yext really helps you know and understand your own brand and business. I love the instantaneous nature of listings updates across a large number of publishers. Lastly, I am a huge fan of Yext's update scheduling feature. A key hassle-remover for me that Yext takes care of is listings update to Foursquare. As Foursquare for Business becomes harder and harder to use due to bugs and lack of UX updates (seemingly no updates for more than 5 years now), I've come to depend on the above-mentioned instantaneous nature of Yext listing updates on Foursquare. I often can't use Foursquare directly because of their bugs, so Yext fills a very specific vacuum there.

Cons
As far as listings go, the think I like least about Yext is that it's not intuitive enough to understand which publishers they work with don't support a particular industry. The platform is old enough to have that baked into it and automatically eliminate those publishers from the mix. Another thing that has always perplexed me about Yext is that it doesn't seem to actually do much in the ay of data analytics besides grab readily available information from Google. Aside from having Google data inside the Yext platform, that's not much of a feature. As far as reputation management is concerned, Yext doesn't play well with the way our company uses Yelp, and as a restaurant chain, that's not really helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Rich Harrow

Auto renewal and customer service

Used daily for 2+ years
Reviewed 2020-05-19
Review Source: Capterra

Poor customer service, especially during the Covid period.

Pros
Listing management was very good. Review monitoring also very good. However, their customer service is poor.

Cons
I had been a customer since 2018 with all my customers using the service. I was automatically renewed in late February. I reached out to my rep to discuss and he never responded. I just concluded a three month communication with Yext's ticket system and they will not cancel my auto renewal as they claim i had inform them 30 days before renewal. Had a rep contacted me i would have. These are touch times. All my agency's clients are closed. I had cancelled each individual client account with Yext. I offered to pay one month as a compromise but they will not accept. I just told them to terminate my account completely and will never work with them again. I assume i will see them in court. What a poor way to treat a customer. There are plenty of other services out there.

Response from Yext


Hi Rich, thank you for taking the time to leave us a review. We apologize for the experience you had with the team. We strive to give our clients advanced notice of their account renewal and are working on ways to improve the process. We'd love to get in touch to hear more about your experience. We'll reach out to you directly but you can always reach us at support@yext.com.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Russ Allen

588% Increase in Listings Reach

Used daily for 1-2 years
Reviewed 2019-05-23
Review Source: Capterra

With Yext, we saw a 288% increase in Google Search queries, a 320% increase in Google Customer Actions, and a 588% increase in listings reach.

Pros
Before Yext, our listing distribution software took weeks to update directories. Now with Yext, I can make big changes within hours. Its duplicate suppression is powerful, its analytics tools are extremely useful, and their customer support is second to none.

Cons
There is troubleshooting with every product you use. There have been a few issues in our account with connections and categories, but the Yext team was quick to help us find a solution. It's

Response from Yext


Thanks for leaving your review, Russ and for sharing the results you've seen with our products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Yext pricing

Pricing options
Subscription
View Pricing Plans

Price varies based on number of locations.

Packages: Starter, Professional, Premium

Contact Yext for further pricing details.

Yext features

API

A/B Testing (208 other apps)
Activity Dashboard (367 other apps)
Automatic Notifications (214 other apps)
Campaign Analysis (306 other apps)
Campaign Management (365 other apps)
Campaign Segmentation (208 other apps)
Content Management (277 other apps)
Customizable Branding (284 other apps)
Customizable Templates (294 other apps)
Data Import/Export (264 other apps)
Drag & Drop Interface (260 other apps)
Email Marketing Management (206 other apps)
Engagement Analytics (269 other apps)
Monitoring (255 other apps)
Multi-Channel Marketing (248 other apps)
Real Time Analytics (251 other apps)
Reporting & Statistics (362 other apps)
Social Media Integration (320 other apps)
Third Party Integration (359 other apps)

Videos and tutorials

Additional information for Yext

Key features of Yext

  • Automatic Location Detection
  • Directions
  • Analytics
  • Promotions / Coupons
  • Event Promotions
  • Mapping
  • Distance Calculation
  • Product Search Filtering
  • Live API
  • Pages
  • SEO best practices
  • Pages Store Directory
  • Store Locator
  • Category Pages
  • Multi-Language Pages
  • Pages Reporting
  • Mobile Search and App SEO
  • deep linking
  • Search & Profiles SDK
  • Location Manager
  • Analytics Hub
  • Live API
  • Location SDK
  • Multi-Language Pages
  • Category Pages
  • Custom Fields
  • Scheduled Content
  • Approvals
  • Custom Permissioning
  • Digital Asset Management
  • Single Sign-On
  • Screens Store Locator
  • Unlimited Global Access
  • Location Manager API
  • User API
  • Analytics API
View All Features

Benefits

Create detailed pages built with SEO best practices for each store location.

Keep search engine crawlers informed and up-to-date with the latest information about the business, including content like mobile wallet coupons, store hours, and more.

Increase ranking for unbranded searches based on services or product lines by creating category pages atop each location page.

Yext Pages helps businesses drive mobile app downloads from search traffic by linking their location pages and screens.

The Yext store locator enables customers to search a business's local pages by the products or services they offer, and not just by location, ensuring visitors find the best suited store.