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Telemarketing Software with Customer Database (2026)

Last updated: March 2026

Telemarketing Software Key Features

    Based on 357 user opinions, we identified 6 features that are important for any product in Telemarketing Software

  • Call Recording

    Record the audio of phone conversations for quality assurance purposes

    Average user rating

    4.6

  • Lead Management

    Store information about leads or contacts and track, manage and nurture them throughout the sales process

    Average user rating

    4.5

  • Call Center Management

    Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

    Average user rating

    4.6

  • Automatic Call Distribution

    Distribute/route/connect calls

    Average user rating

    4.6

  • Predictive Dialer

    System calls multiple numbers at once and connects the agent to the first number that answers

    Average user rating

    4.6

  • Reporting & Statistics

    Collection, analysis & representation of numerical data and generation of reports to understand various patterns

    Average user rating

    4.6
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User rating

33 software options

DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

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DialedIn connect agents with top prospects using predictive dialing, smart call routing and CRM integrations to optimize telemarketing.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is 100% FREE telemarketing software solution, available both in cloud and on premise. You can start calling and selling in literally a minute, after you register your Bitrix24 account.

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Convoso logo

AI virtual agent for call center automation

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Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

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VICIdial logo

Open source call center software with predictive dialer

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VICIdial is used extensively in the Telemarketing industry

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Five9 logo

Cloud contact and call center software

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Five9 automated dialing solutions offer a range of customizable dialing modes to align with your contact center needs. Advanced dialer algorithms predict when an agent will become available and adjust call rates to ensure a new call is waiting for them. Agents don’t waste time dialing and waiting.

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Users also considered
PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

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Powering thousands of clients and millions of calls. Cloud based, no-delay dialer increases outbound sales productivity 447%. Have more live conversations in less time. Try us FREE without a credit card.

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CallTools logo

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a cloud call center software built for your telemarketing needs. Make things easier for your telemarketing team with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

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Users also considered
Lusha logo

Lead capture and generation solution

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Lusha is an AI-based sales intelligence platform that provides sales professionals with fully compliant global B2B data to uncover business opportunities. The platform offers comprehensive prospecting capabilities through its contact and company search functionality, allowing users to discover ideal prospects using advanced filters including buyer intent and funding information.

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Ricochet360 logo

Customer relationship management and auto dialer solution

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Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.

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Voiptime Cloud logo

Great contact center software for SMB and Enterprises

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Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

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HoduCC logo

HoduCC Contact center software for sales and support teams

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HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

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Wing logo

Software for managing & delegating recurring tasks

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Wing's dedicated tech-enabled talent completes recurring work like customer relationship management, customer support, email management, and more with high-quality work results.

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Dialshree logo

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Users also considered
uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

Read more about uContact

Users also considered
Dialfire logo

Cloud-based outbound call center software

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Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

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Users also considered
Adversus logo

Cloud-based dialer & CRM solution

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Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering.

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Users also considered
Aloware logo

so much more than just a sales dialer

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Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.

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Users also considered
Qubicles logo

Revolutionary blockchain-powered contact center software

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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

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Users also considered
LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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Users also considered
contactSPACE logo

Intuitive cloud contact center software solution

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Telemarketing software that makes customer contact pain free, so your team can focus on selling. Effortlessly increase your team's productivity by leveraging the world's easiest-to-use contact software. Take control, and design the perfect agent interface with our drag-n-drop visual editor.

Read more about contactSPACE

Users also considered
CallMaker logo

Scopri i vantaggi del software per i call center CallMaker.

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Con Callmaker tieni tutto il customer journey sotto controllo. Telefonia VoIP, messaggistica, email, presa appuntamenti integrata con Google e Outlokk su una sola piattaforma. Scopri i vantaggi oggi con un piano mese-per-mese partendo da una demo personale.

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Ytel logo

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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Users also considered
IPscape logo

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

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IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.

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