Overall, very positive!
Pros
Web based, can be used from any computer, from home or the office!
Cons
If the web is having issues, can cause a lag, but in the many years I've used, the pros definitely outweighed the cons!
Rating breakdown
Likelihood to recommend: 10/10
It helped me to participate in a SmartSimple survey and was very user friendly
Pros
The flexibility it allows us to make customizations on the fly. This software allows us to grow at a pace that works for our company. We always have easy access to support and especially now that support has extended hours this has proven even easier!
Cons
I honestly can't think of any to mention. We always have support which very important to us. Even if there has been an enhancement request that hasn't been possible, we are most often given alternative suggestions or work arounds for what we were trying to do.
Rating breakdown
Likelihood to recommend: 7/10
Our business used it for client charting and reporting.
Pros
I like the ease of use and the ability to colour code for client status and the ability to save notes and reports in draft.
Cons
Lack of ability to expand to mobile options to be used with LHIN APO and APR software.
Rating breakdown
Likelihood to recommend: 7/10
Pros
Ease of use, colour options for organizing information, saving documentation in drafts, linking pay to completion of entering visits.
Cons
The speed of going from screen to screen is the largest downfall
Rating breakdown
Likelihood to recommend: 8/10
Smartsimple made my job a lot easier. I was able to locate information quickly
Pros
It was user friendly. Very easy to navigate
Cons
There was nothing that I didn't like about the program
Rating breakdown
Likelihood to recommend: 10/10
CMS360 is €130.00/month for high usage users (members of the team who access the system more than 40 hours per month)
or €20.00/month for low usage users (members of the team who access the system less than 40 hours per month).
The Community Group License is available from €450.00/month billed based on the total count of monthly casual users.