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Dynamics 365 Pricing, Features, Reviews and Alternatives
Dynamics 365 product overview
What is Dynamics 365?
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Dynamics 365 offers a range of tools for sales, customer service, field service management, talent acquisition, finance and operations, retail, project service automation, marketing, artificial intelligence, mixed reality, and more.
Typical customers
Platforms supported
Support options
Training options
Dynamics 365 pricing information
Value for money
4.1
/5
4.3K
Starting from
50
/user
Per month
Pricing options
Value for money contenders
Dynamics 365 features
Functionality
4.3
/5
4.3K
Total features
111
21 categories
Most valued features by users
Functionality contenders
Dynamics 365 users reviews
Overall Rating
4.3
/5
4.3K
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.91/10
2,118
1,630
473
86
27
Emmanuel C.
sg
shelly g.
GD
Gift D.
BB
Brandon B.
GW
Gregory W.
AM
Abdul M.
Overall rating contenders
Bernard G.
Business Owner
Retail, 11-50 employees
Review source
Georgios S.
Research Associate
Higher Education, 5,001-10,000 employees
Review source
Transcript
Georgios S.: Hi there. My name is Georgios and I work as a Research Associate. My rating for Dynamics...
Sandeep N.
Verified reviewer
Automotive, 5,001-10,000 employees
Used daily for 2+ years
Review source
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Good experience
Help to Improve distribution process and provides design that makes your job easy
Always there is a way to improve the product with latest features and new innovations.
Syed S.
Staffing and Recruiting, 1-10 employees
Used daily for 2+ years
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All the different software are in one place with one log in. Just click the necessary and get the things done.
I don't find anything that I dislike about Dynamics 365.
Thomas D.
Biotechnology, 11-50 employees
Used daily for 2+ years
Review source
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Great customer support during the entire integration and deployment process. Excellent training program for end users. Now that all users are on the same platform our internal support has progressed greatly.
We were looking for a new ERP system that offered mobility, as well as being able to integrate all of our offices into one platform. We had several locations using a number of ERP systems and standardizing on one system was a goal for deployment.
The deployment did have some hurdles in the way of transferring our older CRM into Microsoft Dynamics. We were working with several ERP and CRM systems.
James U.
Accounting, 11-50 employees
Used daily for 6-12 months
Review source
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What our organization's overall experience is that all marketing campaign leads are assigned to salespeople who access Microsoft Dynamics CRM and then track and convert them into sales. Also used for services, indices are active until closed by the server. From lead generation to lead acquisition, everything is managed in Microsoft Dynamics CRM.
The completely offline features are what we loved for our Field Service. RESCO's flagship product offers plenty of flexibility and advanced functionality. But in general, it's a good way to empower workers in this space to provide mobility and be able to view tasks, customer records, contact information, and so on completely offline.
The product is not ready for release. The development suffers from system malfunctions and important features were removed from the release and roadmap without warning. I was also surprised to ignore non-US international regulatory requirements (currency exchange and management, existing ISO standards, VAT requirements). But what surprised me the most was Microsoft's general ignorance and lack of accountability. Despite many requests, I haven't spoken to anyone who can actually talk about product direction and roadmap. I was sandwiched between disconnected dev teams fixing a critical bug, but they don't seem to be talking to each other.
Lonwabo N.
Computer Software, 1-10 employees
Used daily for 6-12 months
Review source
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Firstly, it saved the business a lot of money and take because it is affordable and in just one few clicks a lot of data has been changed and added.
It is very easy to use the software and very affordable. It does most of the work for me and saves me a lot of work.
Sometimes the system malfunctions, which can be a problem, and editing some data takes too much time and effort.
Dynamics 365 FAQs and common questions
Q. What type of pricing plans does Dynamics 365 offer?
Dynamics 365 has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Dynamics 365?
Dynamics 365 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Dynamics 365 support?
Dynamics 365 supports the following languages:
Danish, Russian, Arabic, Italian, French, Portuguese, Chinese (Simplified), Norwegian (Bokmal), Chinese (Traditional), Japanese, Spanish, Finnish, German, Korean, Thai, Polish, Hungarian, English, Czech, Swedish, Turkish, Hebrew, Dutch
Q. Does Dynamics 365 support mobile devices?
Dynamics 365 supports the following devices:
Android, iPhone
Q. Does Dynamics 365 offer an API?
No, Dynamics 365 does not have an API available.
Q. What other apps does Dynamics 365 integrate with?
Dynamics 365 integrates with the following applications:
Microsoft SharePoint, InsideView, Sana Commerce, Microsoft Outlook, Campaign Monitor, signNow, Adobe Acrobat Sign, Tacton CPQ, Soft4RealEstate, Five9, DocuSign, ADP Workforce Now, Microsoft Project, Ameyo, Salesforce Sales Cloud, LinkedIn for Business, PROS Smart CPQ, Gainsight CS, AskNicely, Lattice Engines, PandaDoc, Microsoft Excel
Q. What level of support does Dynamics 365 offer?
Dynamics 365 offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
Common Dynamics 365 comparisons
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