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UpKeep
5
908
4
372
3
41
2
9
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Asset operations management software for businesses
Table of Contents
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UpKeep - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
UpKeep overview
Based on 1330 verified user reviews
What is UpKeep?
Reviews for UpKeep come from a wide variety of industries, including real estate (7% of reviewers), food & beverages (6%), and hospitality (5%). The most frequent use case for UpKeep cited by reviewers is maintenance management (62% of reviewers).
What do users say about UpKeep pricing?
Some reviewers feel UpKeep offers good value for money, especially for small teams and non-profits, and they appreciate transparent pricing and accessible free or discounted plans. However, users report higher costs for advanced features and limited flexibility for larger or growing teams.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Maintenance Management
Inventory Management
Order Management
Picture Upload
Update and refresh frustrations
Occasional reliability concerns
UpKeep’s user interface
UpKeep review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about UpKeep?
Reviewers indicate UpKeep streamlines maintenance and work order management, making it easier to track tasks, assets, and team activities in real time. They find the platform user-friendly, with mobile access, picture uploads, and paperless workflows improving efficiency and communication across teams and locations. They appreciate the ability to assign, categorize, and monitor work orders, which helps reduce response times and keeps everyone informed.
Some say the pricing structure and feature limitations in lower-tier plans are drawbacks, especially for small businesses. They mention occasional bugs, a learning curve for new users, and wish for more customization and integration options.
Select to learn more
Who uses UpKeep?
Based on 1,330 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
UpKeep's key features
Most critical features, based on insights from UpKeep users:
All UpKeep features
Features rating:
UpKeep alternatives
UpKeep
Starting from
20
/user
Per month
Limble
Starting from
No pricing info
MaintainX
Starting from
25
/user
Per month
Fiix
Starting from
45
/user
Per month
UpKeep pricing
Pricing plans
Pricing details:
Professional
No pricing info
Features included:
- Multiple Inventory Lines
- Signature Capture
- Customizable Request Portal
- Mobile Offline Mode
- Advanced Analytics & Reporting
- Intelligence Suite (AI Features)
Enterprise
No pricing info
Features included:
- Workflow Automation
- Downtime Tracking
- Reliability Tracking
- Purchase Order Management
- Multi-site Module Support
- Standard API Access
- Custom Work Order Statuses
- Custom Integrations Support
- Customizable Dashboards
- Custom Roles
- Single Sign On (SSO)
- Intelligence Suite (AI Features)
User opinions about UpKeep price and value
Value for money rating:
To see what individual users think of UpKeep's price and value, check out the review snippets below.
Janapher S.
Operations
Joseph B.
IT Systems Specialist
UpKeep integrations (24)
Integrations rated by users
We looked at 1,330 user reviews to identify which products are mentioned as UpKeep integrations and how users feel about them.
Integration rating: 5.0 (4)
“Simplified Fleet Management”
Kyle G.
Operation's Manager
Integration rating: 5.0 (4)
Integration rating: 4.7 (4)
Integration rating: 4.0 (4)
“It routes real-time performance alerts and incident notifications directly into engineering Slack channels, enabling our team to collaborate and resolve outages fast.”
Estrella A.
Software Engineer
Integration rating: 4.7 (3)
“The integration with Microsoft Azure was critical in identifying end users and devices.”
Ben S.
Infrastructure Architect
UpKeep customer support
What do users say about UpKeep customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of UpKeep customer support.
A significant portion of users praise UpKeep's customer support for being responsive, friendly, and easy to contact via chat or phone.
Broad user base highlights the support team's effectiveness in resolving technical issues and providing helpful guidance.
Frequently reported by users, the support staff is commended for quick response times and willingness to walk users through problems.
Common user feedback notes that ongoing training resources and webinars from customer support are informative and valuable.
Support options
Training options
To see what individual users say about UpKeep's customer support, check out the review snippets below.
“Quality Customer Support: UpKeep offers excellent customer support, with a dedicated support team to help customers resolve technical issues, answer questions, and provide information on software features and updates.”
Elhadj S.
Ingénieur avant vente chez E-cash guinée
UpKeep FAQs
UpKeep has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is UpKeep used for?
UpKeep is the CMMS platform trusted by 4,000+ companies - from small operations to global giants like McDonald’s, Caterpillar, and Chevron to manage maintenance, safety, and reliability. UpKeep provides a singular platform to extend asset life and reduce downtime making it the preferred solution for leaders in manufacturing, food & beverage, healthcare, and facilities management. CMMS: Centralize your asset registry, work orders, parts, inventory, checklists, inspections, and reporting in one place. Safety & Compliance: Mitigate risk with native modules for LMS safety training and EHS compliance designed to keep your operations permanently audit-ready AI & Customization: Built-in AI tools accelerate data processing, while Studio allow you to build custom app workflows tailored entirely to your business logic. Edge IIoT sensors: Reduce unplanned downtime with remote sensors that continuously track asset health.
Q. Does UpKeep support mobile devices?
UpKeep supports the following devices:
iPhone, Android, iPad
Q. What level of support does UpKeep offer?
UpKeep offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
