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Field Service Management Software with Audit Trail
Last updated: January 2025
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Key Features of Field Service Management Software
Based on GetApp's analysis of 2302 verified reviews collected between July, 2021 and August, 2024
- Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
- Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
- Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
- Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
- Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
- Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
160 software options
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Jobber’s software helps home service businesses stay organized and deliver excellent customer experiences. With AI tools like Jobber Copilot and automated marketing features, you’ll save time and provide 5-star service. Join 250K+ pros and get started today!
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Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Praxedo is recognized in Gartner's Magic Quadrant for its scalability and unmatched implementation times.
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ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies
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Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.
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ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.
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Zuper is the most flexible and comprehensive field service management platform that streamlines your operations and improves your workforce.
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TrackVia helps IT and business users turn manual processes or spreadsheets into web and mobile apps fast and with no complex coding.
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Housecall Pro is a comprehensive business solution for home service professionals. Trusted by over 45,000 businesses, it offers a range of innovative tools via a user-friendly platform. Easily automate tasks, streamline workflows, communicate with customers in real time, collect data, and more.
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ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
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UpKeep is an Asset Operations Management solution combining CMMS, EAM, and APM for maintenance, reliability and operations teams which allows users to manage their team, assign work orders, sync devices, and more.
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Submit Inspection Forms 83.3% Faster With Our Adaptable Mobile Form Builder. Free trial, training & support.
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Bella is an online field service management software offering features such as dispatching, scheduling, work order management, inventory tracking, and invoicing
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Field Force Tracker is a cloud-based field service management software which offers a range of features for customer, vendor, and employee management, job scheduling and dispatch, work orders, equipment maintenance, time tracking, contract and warranty management, accounting, reporting, and more
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Less Paper is a cloud-based field service management and work order management system which enables field service businesses to create & track custom digital work orders quickly while scheduling & dispatching them efficiently.
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Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems.
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Autodesk Construction Cloud combines advanced technology, the industry’s largest builders network, & predictive insights to connect people and data across entire building lifecycles. With unified solutions, teams are empowered to connect workflows, reduce risk, and increase profits.
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Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget
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Fielda combines customizable mobile data collection, GIS data capture, workflows, activity management, reporting, data integrations to enhance field productivity and save time and effort.
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iTrade is a cloud and mobile-based job management solution that assists businesses with quotes and invoice generation, job scheduling, GPS tracking, and more.
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Is AI-FM Different? Easy as 1-2-3!
AI-FM = 1) Award Winning Tech + 2) Fair Price + 3) 5 Star Reviews
- AI-FM has won TEN 2019/20/21/22/23 Gartner Awards
- Pricing starts at only $/€ 9.99/user/mo
- Genuine 5 Star Reviews
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AI-FM = 1) Award Winning Tech + 2) Fair Price + 3) 5 Star Reviews
- AI-FM has won TEN 2019/20/21/22/23 Gartner Awards
- Pricing starts at only $/€ 9.99/user/mo
- Genuine 5 Star Reviews
- Integrations: Chat GPT, Quickbooks, Zapier, Siri, Google Asst
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Trusted by over 10 million users, Jotform's form builder is the easy way to create and publish online forms from any device.
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Buddy Punch is an easy to use, cloud-based scheduling and time tracking solution. Use our intuitive drag-and-drop interface to create and publish schedules, then have your employees view and punch into their scheduled time. You can track PTO, integrate with payroll providers, and use our free apps.
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