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Hubstaff Pricing

Pricing overview

Value for money rating

4.6

/5

1.2K

Price starts from

7

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Pricing starts at $7/month for 1 user on the simple plan. Bigger packages are available for bigger teams.

Premium plans include additional features to the simple plans, like integrations, automatic payroll, app, online timesheets, url tracking and more.

Premium plans start at $10/month for 1 user.

What users say

Online time sheets specifically have been useful and easy to use. I absolutely love it and has saved time and money for my company.
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Austin B.

It does everything we need at a price we can afford. I've recommended it to multiple business owners of remote teams and they've loved it as well.

JA

Jay A.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best Employee Monitoring Software in Market for Remote Employees

Reviewed a month ago

It was a great experience, the software is scalable and affordable. It only adds cost upon usage which is critical.

Pros

As a company with lots of employees working remotely for us, we need strong software to monitor employees' performance and act according to the efficiency analysis. Its best feature is idle time management which helps you know if some employee is sitting idle.

Cons

Customer support is delayed a bit. We sometimes faced problems with Windows computers, this is somewhere Hubstaff needs to work it more user-friendly for Windows.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hubstaff over other timetrackers

Reviewed 3 years ago

It was a good experience however we just moved to a different time tracker as we need to integrate our own system with the time tracker at a lower cost. We did a get a refund once but it never happened again, and this was due to some tech issues on their end.

Pros

Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers...

Cons

One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​. Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything we need!

Reviewed 4 years ago

Its a pretty solid program to keep track of your productivity and sometimes I even use it to go a couple days back to check if I was able to do tasks that I may have slipped my mind.

Pros

- random screen capture every 10 minutes that allows managers to check if employees are focused on their intended tasks - lets you track running time to the second that can also be used to determine pay. - you can track overall running time with preset time periods or set your own - forgot to time in? dont fret! you can edit this and leave a note to state your reason so managers can review and approve...

Cons

- its not an exact science. My task is "Product Sourcing" which greatly relies on scrolling through thousands of pages to find a good item to sell and sometimes it takes the whole 8 hours to find 1-2 good items worth a second look. Hubstaff sees this as not productive and gives me a real low productivity percentage rate. - it can be manipulated if you still have time in between your tasks like opening new windows and tabs and mixing it with other "movements".

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Winning with Hubstaff

Reviewed a year ago

Great experience. Love the company and the staff.

Pros

We have an overseas team of Filipino employees that are amazing and Hubstaff really helps us with Time and Activity tracking. They are so trustworthy, but it's nice to know that they are actually doing their jobs correctly. The screen capture software enabled us to solve an internal dispute about managing some finances and resulted in one employee being let go and another employee promoted -- all this was verifiable because of the time tracking as well as activity tracking software.

Cons

I would really like it if more integrations were allowed within the Hubstaff standard program. The functionality for the price should be included.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best time tracking software for businesses

Reviewed 2 years ago

We've been using Hubstaff for a few years now, and it's the best time tracking software I've come across. It tracks all our employee's hours, activity levels and takes 3 screenshots every 10 minutes so you can look more carefully into your employees' performance if necessary. They also recently introduced badges which are awarded if someone has consistently high activity levels, which is also motivating for employees. They also offer a billing section which we don't use but is useful for businesses who pay employees per hour.

Pros

The best part is that the software downloads onto your PC and runs in the background with minimum interference. If you stop working, it will record idle time and ask you f you want to keep the idle time as work time or not - which is really useful. Another stellar feature is that it tracks activity levels. If an employee's activity levels are low, you get an email with a screenshot of their screenshot showing what they were doing at that time.

Cons

I can't think of anything we don't like.

Vendor response

It is great to hear that you are enjoying Hubstaff, If you have any questions feel free to contact us anytime. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool to track productivity

Reviewed 3 years ago

It’s a pretty reliable program to track productivity and allows you to work with employees remotely. Every supervisor who works with employees remotely should have this. It makes your work so much easier and it is very affordable.

Pros

I find Hubstaff to be very useful especially in project management. Tasks can be clearly outlined for each agent and it helps you get reports on my agents and productivity increases because I can now closely follow up with the individual agents who are having trouble delivering. It’s a very easy software to use with a clean User Interface. I especially love the “Hubstaff Tasks” function as it helps me track the amount of time agents take to complete certain tasks and this is very useful information in project planning, I can now get a better estimate of the time required to carry out tasks from previous records. I haven’t had the chance to use the mobile app but it’s good to know there is that option which would be very useful when on the go.

Cons

Hubstaff has been splendid and it offers a lot of features, I’m really satisfied with it, maybe in a future version, the software could include a real time option for the reports.

Vendor response

Hi Willy, Thank you for taking the time to share your feedback. It is great to hear that our software is helping you with all of your time tracking needs. We really appreciate your kind words. Warmly, Sarah

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Make remote work possible with Hubstaff

Reviewed 4 years ago

My organization is trying to reduce cost by letting employees work remotely. This is also to allow us to hire talent not just from our country but to all parts of the world as well. Through Hubstaff, it makes managing people easier because there is transparency. Hubstaff's ability to track time, measure activity level and take screenshots of what the workers are actually doing have helped us achieve our business goals.

Pros

At first I thought it would be impossible to work with a group of people living from different parts of the country. But through Hubstaff, it allowed me to manage these people with the Task Management tool, easily and accurately measure their productivity level, and at the same time, see what they have been working on with the Screen Capture feature.

Cons

My only concern with Hubstaff, or any product for that matter, is the cost. Everything that offers good quality service really comes at a price, and I think Hubstaff has given me that. My organization has been using Hubstaff for over 3 years now and we are still and will continue to use it for years to come.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome tool to track productivity

Reviewed 3 years ago
Pros

This is by far the most robust time tracking software I've ever tested. I love the screenshot taking feature and how easy is to create new tasks

Cons

I don't like that the pricing model is not per user, so let's say you have 6 employees you need to get the 10 employees plan instead of adding just one additional user.

Vendor response

Hi Luis, Thanks for the feedback! It is great to hear that you are enjoying software and screenshot feature. In regards to the pricing model we understand that our current pricing model may not fit everyone which is why we are adding a per user plan shortly. If you have any questions feel free to reach out to our support team and we will be happy to help. Thanks again! Sarah

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hubstaff allows you to go from reactive to proactive management

Reviewed 3 years ago

Overall I've been quite happy with it and have yet to find a tool that is as useful for time tracking.

Pros

Most time tracking software doesn't give you the depth of data that Hubstaff does. They justify this by saying that "if you can trust your staff, no monitoring is necessary". The reality is that remote teams have a hard time staying on top of who is working on what and who needs help. PM tools only go so far, but seeing where staff are struggling in real time allows us to be pro-active about priorities and getting everyone the information they need to get the job done without having to wait for them to ask.

Cons

There are some minor issues, like no currency conversion on staff pay rates. This negates the value of a lot of the reports when running an international team. I often wish the integrations with PM and accounting tools went a bit further so that time data could be pushed to those to get reports outside of Hubstaff.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best time tracking platform out there

Reviewed 4 years ago

It saves me so much time and allows me to easily check work product progress for my staff and partner consultants who work a state a way or across the world. It also allow me to be completely mobile when I need to be and allows the same for my staff/partners.

Pros

Hubstaff is, hands down, the best time tracking platform on the market. My business would not function efficiently without it, and I honestly wouldn't be able to be as mobile as I am without it. My business model depends upon collaborations and Hubstaff makes that possible for me with very little time spent on administration. You simply can't beat the cost for what you get!

Cons

While Hubstaff is brilliant at what it does, I haven't upgraded to their premium account because I find the payroll and billing to lack the flexibility I need to work well. For example, it doesn't allow me to write-in a description of activities accomplished on the billing, which some of my clients require. So I'm stuck using other platforms for that. Also, there's so much potential in their task system to replace other project management platforms, but it's not there yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Brilliant product, easy to use, does all you need it to

Reviewed 4 years ago

Hubstaff allows me to keep track of how much time I'm spending on each of my clients individually as well as how much time I am spending on my own work such as accounts or my own social media. In turn, it has allowed me to work out a much bette hourly rate to work towards and allows me to identify those clients who take up too much of my time for their budget. I use the Hubstaff monthly reports to give a clearer overview of where my time has been spent. Overall, Hubstaff has allowed me to work to better financial goals as well as helping with optimising my time.

Pros

This software is a brilliant price for what it does. When looking for a good time tracking software I wasn't too sure which would be best for me, however, I figured it was worth a shot. I only use it's basic features - eg I don't use the invoicing etc just the time tracking but by doing so I have really managed to optimise my time spent on both client work and personal work. I also like the ease of use of the software. I primarily use the Mac Application but have also used Hubstaff on my phone (iPhone) and PC - all of which have been simple to use.

Cons

At first, I found it difficult to find monthly reporting, however after a quick Google I managed to resolve this. I think it could be made easier to find.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A company that really gives that plus!

Reviewed 7 years ago

I am with them now for (I think) a month (and a half?). The desktop App works flawlessly. It is really easy to integrate with Gitlab, Github etc. (I did not try anything else since i'm using these only) My clients love that they can see that how much time I spent on an Issue. When I close the Issue with the desktop app, it comments to the issue the tracked time. I can feel that they really...

Pros

They care about you. Good pricing / well priced. Easy to use Dashboard. Easy to use Desktop App. (that integrates pretty well with other services, like GitLab) They handle your problem lightning fast. Even if it requires further development. I mean seriously... you report a bug or something that it is not working as intended and it gets fixed in a short span of time... (mine got fixed in 1 or 2 weeks, it was some integration problem with Gitlab)

Cons

Well maybe if I could add manual time between any range, like: 8:01 - 8:08 not just every 10 minutes like: 8:00, 8:10, 8:20, 8:30... but I usually track instead of adding manually. :)

Vendor response

Thank you! We're happy to see that you can tell that we care about our clients. It's the most important thing to us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hubstaff is one of the best!

Reviewed 2 years ago

Overall I'm quite satisfied with Hubstaff.

Pros

I like how easy it is to manage a remote team through Hubstaff. I have team members from different cities and I've never faced any issue managing their time. Customer service is great.

Cons

A little pricey I'd say. The max price per user should be $2 or $3 on top.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The app has dispelled my doubts for over 2 years

Reviewed 2 years ago
Pros

Screenshots, definitely. Thanks to them, there is no room for any doubts, if the colleagues working on the home office are doing the right things.

Cons

Like a good farmer, I would rather spend no money. But anyway, in comparison to added value, it's the best case to go with.

Vendor response

Hi Dalibor, glad to be of help! Thank you for sharing your honest thoughts. Stay safe!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great value for the money

Reviewed 4 years ago

My main problem I was looking to solve was time keeping. I wanted a small tool that would sit in my tray that I could easily switch between projects. As a consultant, I need to track my time in a fairly accurate manner, not only for my customers, but for internal forecasting on how long services take to deliver. Hubstaff made that very easy with an app that sat in my tray, and was a simple click to start/stop time, or change projects on the fly.

Pros

I liked #1 that you fully support a LINUX client. So hard to find that support these days. I also liked the integrations with other platforms for pulling in projects and subprojects. We use LiquidPlanner for our project management, and Hubstaff made it so much easier to track my time.

Cons

I had a problem getting it to connect to multiple sources. I tried pulling from LiquidPlanner for project stuff, and Asana for task management, but could never quite get it working. I was working with tech support on it, when my company basically pulled the plug and went a different direction, so I never got to see the final solution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Time Logging Software. But needs to be more cheaper and User Friendly.

Reviewed 4 years ago

It is a great tool for time logging. However the user interface is really really hard to navigate. Although the color and button scheme is quite modern, the overall travel on the dashboard is quite hard. It is really awesome if you are managing freelancer, remote workers or contract employees. It brings such a transparency for the entrepreneur so everyone is in loop, client and employees.

Pros

Great tool for Managing team and time logs. We can now measure our time and especially measure the time of remote workers. Its also great if I have to give reports to clients. So client dont ask much regarding the efforts that has been put by the agency. Reports and time log is really awesome. My friends use the feature of paying the freelancers or contract employees via Hubstaff and recommends it to be great, however I have never used that feature.

Cons

Quite expensive for a small team. User Interface is extremely confusing. If a new user joins Hubstaff to check reports, it is one of the hardest part for them. Support is quite poor too. You message them today and they will reply you next day. Although they have attached a chat bot in the dashboard, but no one replies.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Tool for project management & generating work reports

Reviewed 2 years ago

We are very satisfied with the overall product. The customer service is very prompt and friendly. That's the best part of it. The interface is also beautifully designed.

Pros

The most amazing feature that we use it for is to generate the number of hours spent on each project. It helps us in making crucial decisions related to pricing.

Cons

Sometimes system takes time to generate reports if you have more than 50 users that you are generating the reports for. It works faster for a small team but for larger teams, generating reports can be time taking. Although there are some workarounds for that, it is still time-taking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must tool for anyone that works with Virtual Assistants

Reviewed 6 months ago

I'm the owner of SellerFrame, an automation and outsourcing agency. A large part of our work consists of recruiting and assigning Virtual Assistants for our clients. The most important features are screenshots of the VA's computer, and tracking idle time. We found that these 2 features are sufficient in keeping the VAs in track. Most employees, no matter how honest, will experience a drop in motivation after 2-3 months of work, and will have a hard time keeping themselves fast paced. These 2 features, combined with the VA knowing that his activity is tracked, help maintaining a high level of performance over months and years. We highly recommend to all our clients to install Hubstaff from the first day of the VA's work, and use it for as long as the VA's a part of the organization.

Pros

The most important features are screenshots of the VA's computer, and tracking idle time. We found that these 2 features are sufficient in keeping the VAs in track.

Cons

We feel that the software is a bit too complicated, too many clicks and screens to get to what we need (tracking and basic reporting). The pricing is a bit too high, but as long as it doesn't increase we're not pushed to search for alternatives (which are plenty out there).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the Tracking!

Reviewed 9 months ago

its been great! The staff support has always been helpful if I have any issues or questions.

Pros

That it tracks everyones time and makes payroll life so much easier

Cons

That when our team is on meetings the productivity is low

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great value, with a caveat

Reviewed 4 years ago
Pros

Works well for tracking the hours and activities of various employees, while they're on the go. It's a great reporting tool, and it offers automated payroll; abeit at an additional cost.

Cons

I don't like how it notifies the employee using the software each time there is a screenshot taken. It gives them an opportunity to manage their workflow in such a way that they can predict when the screenshot happens and minimize a window of objectionable content.

Vendor response

Hello! Thank you for your review. To ensure that you know exactly what your employees are doing and working on, we also offer monitoring of URLs and Apps to ensure that there is complete visibility over what they have open on the machine. Even if a screenshot does not capture non-work related activity, the URL and App features will. If you have any questions about those features, feel free to contact us directly at support@hubstaff.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great time tracking software

Reviewed 2 years ago
Pros

Hubstaff offers great time tracking features. We currently use regular, manual time tracking which includes features like frequent screenshots, where I can see what my developers are doing, and integrations to task tracking software such as Trello, which allows me to see exactly which feature my devs are working on and how much time they've spent on it. Super useful!

Cons

For my taste, their pricing is a little too high for time tracking. They have different plans, and I feel like for the basic features, which I use, it's too much. For the other features though, it's a good deal. Their pricing is also a little hard to understand because they apparently have two different types of plans, one being legacy w/ per-use policy, and the other being...different 😄

Vendor response

Hi, we understand the confusion about this, would you like to talk to our sales team to further understand different plans that we offer? Please check out https://hubstaff.com/contact. Thanks, and stay safe!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent tool for task management & team monitoring

Reviewed a year ago

We are using Hubstaff since last 5 years. The outcome is exceptionally good in term of product delivery, scheduling, management and monitoring.

Pros

Hubstaff is one of the best tool to improve your team's performance and identify best and worst performer. One has complete control of team working on which project, task by having screenshot of user screen every 5-10 mins. Self motivating feature act as an enabler for team members.

Cons

Pricing structure, basic and premium. Instead of that a simple pricing would help Hubstaff more business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great overall, but there is something missing...

Reviewed 4 years ago

Time tracking, monitoring, and Asana integration

Pros

- Great value for the money - The integration with our task tool, Asana, works pretty well - Ability to set internal and external rates per hour - Daily task summary emails are helpful - Time/Screen tracking has worked flawlessly--which is the core of the product. - Timesheets can be reviewed

Cons

- Reporting is finicky. Has the basic options but not too granual - The desktop (Windows) app is dated. It works, but doesn't look great. And the integration with Asana leaves much to be desired (tasks are not laid out properly) - Inability to initiate the desktop client from the Asana web app. So, to start time on a task, you need to find it in Asana, then find the same one in the desktop app (which is difficult when you have multiple tasks using the same name), then click "Start" - Asana integration does not update itself when projects are removed, renamed, or added.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A tool that is paying for itself

Reviewed 4 years ago

We use Hubstaff daily with my team (8 freelancers) we keep track of time and tasks with it and it's integrated with Trello so we can directly assign those tasks on a single application and use it with Hubstaff without any issues. From the manager point of view it's a great tool to keep track of what's going on with your team and how time is spent. I would love having a the old dashboard where I could see the overall team's work. From the freelancer's point of view sometimes we spend lots of time reading or investigating and this affects the overall activity giving the impression that you are not working because there is low activity on the keyboard and mouse.

Pros

Easy to use, very user friendly and accurate with time tracking.

Cons

When you integrate a project with Trello, you can't add new manual tasks. Sometimes the reports for activity are really aggressive giving the impression you are not working

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lots of features with good support

Reviewed a year ago

Everything was good, it worked fine for me for what I needed

Pros

It's easy to use, great interface, fast support, does the job as mentioned on their website and it works fine

Cons

When my Mac went out of memory (had little of it) I didn't get any warning from Hubstaff that it would close and it closed while working, then I deleted some data from my pc and I could open it again, but the activity from those worked hours was gone. I would add a notice like "the memory on your computer is a bit too low, if you don't create more space, the app may close soon"