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Square for Retail Logo

POS & inventory management for retail businesses

Table of Contents

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Square for Retail - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Square for Retail overview

What is Square for Retail?

Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register. Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched. Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.

Who uses Square for Retail?

By industry, Square for Retail reviewers are most commonly professionals in retail (20%). The most frequent use case for Square for Retail cited by reviewers is point of sale (65% of reviewers).

What do users say about Square for Retail pricing?

Most reviewers indicate that Square for Retail delivers strong value for money, citing its affordability, simple pricing, and free version. Some reviewers feel hardware and add-ons are pricey, but most users consider the investment worthwhile.

Starting price

49flat rate /
per month

Alternatives

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Pros & Cons

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Onboarding

Acceptance

Mobility

Affordability

Reliability

Assistance

Square for Retail’s user interface

Ease of use rating:

Square for Retail pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(114)
5(367)

What do users say about Square for Retail?

Users say Square for Retail is easy to set up and operate, making payment processing and sales tracking straightforward for small businesses. They appreciate its compatibility with mobile devices, ability to accept credit card payments, and helpful inventory management features. Most find the card reader portable and convenient, though some mention occasional connectivity or hardware issues. They feel pricing is competitive, but note transaction fees can add up for higher volumes.

Reviewers report customer support is often slow or difficult to reach, which frustrates them when problems arise. They mention minor bugs and glitches, but most find these manageable and value the overall reliability.

Select to learn more


Who uses Square for Retail?

Based on 492 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Health, Wellness and Fitness
Apparel & Fashion
Arts and Crafts
Others

Use cases

Point of Sale
Small Business POS
Inventory Management
Retail POS System
Inventory Control

Square for Retail's key features

Most critical features, based on insights from Square for Retail users:

Payment processing
Point of sale (pos)
Electronic payments
Credit card processing
Loyalty program
Touch screen

All Square for Retail features

Features rating:

Access controls/permissions
For retail
Inventory tracking
Invoice management
Item management
Mobile access
Order entry
Order fulfillment
Order processing
Product identification
Real Time Order Entry
Real-Time data
Receipt management
Reorder management
Retail management
Returns management
Sales tax management
Sales trend analysis
Shipping labels
Stock management
Transaction history
Barcoding/RFID
Customer history
Customization
Reporting/Analytics
SKU/UPC codes
Inventory management
Pricing management
Sales reports
Order management
Returns tracking
Inventory optimization
Accounting integration
Customer accounts
Multi-Location
eCommerce management
Purchase order management
Gift card management
Electronic signature
Discount management
Barcode/Ticket scanning
Customer database
Backorder management
For liquor stores
Retail inventory management
Appointment management
Retail pos
Supplier management
Alerts/Notifications
Shipping management
For ipad devices
Accounting
Sales order management
Employee management
Activity tracking
ACH payment processing
Search/Filter
Email marketing
Inventory replenishment
CRM
Label templates
Mail order
Merchandise management
Cost tracking
Multi-Channel management
Historical reporting
Commission management
Clock in/out
Catalog management
Billing & invoicing
Purchasing & receiving
QuickBooks integration
Delivery management
Real-Time updates
Barcode recognition
Remote order entry

Square for Retail awards

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Square for Retail pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Square Free

0.00

Features included:

  • Tap, dip, or swipe processing fee: 2.6% + 15¢
  • Online processing fee: 3.3% + 30¢
  • Automatically create items and SKUs
  • Discounts and refunds
  • Sales reporting

Square Plus

49

Per month

Features included:

  • Tap, dip, or swipe processing fee: 2.5% + 15¢
  • Online processing fee: 2.9% + 30¢
  • Inventory management and stock intake
  • Vendor and purchase order management
  • Cost of goods sold and inventory reporting

Square Premium

149

Per month

Features included:

  • Tap, dip, or swipe processing fee: 2.4% + 15¢
  • Online processing fee: 2.9% + 30¢
  • Cross-location returns and fulfilment
  • Transfer orders
  • 24/7 phone support

User opinions about Square for Retail price and value

Value for money rating:

Of 48 reviews that provide robust commentary on Square for Retail's price and value, 71% mention it in a positive light.

Most reviewers indicate that Square for Retail offers good value for money, highlighting its cost-effectiveness and affordability for small businesses. They appreciate the simple pricing structure, competitive rates, and the availability of a free version. Users find the software easy to use and mention that it saves time and meets their needs. Some reviewers feel that the hardware and optional add-ons can be pricey, and a few users think the fees are high for the features provided. However, many users believe the convenience and performance justify the cost, making it a worthwhile investment.

, and

To see what individual users think of Square for Retail's cost and value, check out the review excerpts below.

“We've been using it for about 4 years and it has met every need, saving us time, and is cost-effective for the features it provides.”
BS

Brian S.

Assistant Executive Director

“Square for retail is a very easy and inexpensive solution for any small business that uses a POS system.”
Verified reviewer profile picture

Paige T.

Payroll Manager

“It is a bit expensive for the limited features you get.”
AR

Angel R.

Nail Tech

Square for Retail integrations (33)

Integrations rated by users

We looked at 492 user reviews to identify which products are mentioned as Square for Retail integrations and how users feel about them.

Integration rating: 5.0 (3)

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Square for Retail customer support

What do users say about Square for Retail customer support?

Customer support rating:

We analyzed 26 verified user reviews to identify positive and negative aspects of Square for Retail customer support.

A small group of reviewers found customer service easy to reach, friendly, and helpful with setup and questions.

Widely noted by reviewers, customer support is hard to reach, slow to respond, and often unhelpful or unavailable when needed.

Support options

Faqs/forum
Phone support
Email/help desk
Knowledge base
Chat

Training options

Videos

To see what individual users say about Square for Retail's customer support, check out the review snippets below.

“They also have fantastic customer service if you need to call them with questions.”

KB

Kathryn B.

Owner

“A second drawback is that it can be difficult to reach a live customer service representative.”

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David Y.

Editor and Marketer

“I do not like the time it takes customer service to get back to me on issues.”

NB

Nikolus B.

Electrician

Square for Retail FAQs

Q. What type of pricing plans does Square for Retail offer?

Square for Retail has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. What are the benefits of using Square for Retail?

  • Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors.

  • Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes.

  • Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay.

  • Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information.

  • The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time.


  • Q. Who are the typical users of Square for Retail?

    Square for Retail has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Square for Retail support?

    Square for Retail supports the following languages:
    English, French, Japanese, Spanish


    Q. Does Square for Retail support mobile devices?

    Square for Retail supports the following devices:
    iPad


    Q. Does Square for Retail offer an API?

    No, Square for Retail does not have an API available.


    Q. What other apps does Square for Retail integrate with?

    Square for Retail integrates with the following applications:
    QuickBooks Online Advanced, Square Point of Sale, Square Payroll, QuickBooks Online, Instagram, Square Invoices, Square Appointments


    Q. What level of support does Square for Retail offer?

    Square for Retail offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

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