Lead Forensics Reviews

Able to see who visited your website, able to get contacts from that company, also had reporting and assignment of the leads that came in.

Have to pay for each contact you try to open or you buy an amount of contact credits. also you can only see if someone visited your site from a company IP address.

It really does do what it says - and if you're after a website lead generation tool - then having visibility of your users in real-time is incredibly valuable. it is very feature-rich and they clearly spend time trying to build new functionality into the tool. it was very easy to deploy and use.

The sales tactics by the business I am not fond of - it's not aggressive sales but the account team are constantly onto you around the time of renewal. The contracts are very long - up to 3 years and if you miss the cutoff you are tied in. Therefore it's a very expensive tool - I feel there are now tools on the market for a much better price that do just as well of job. Also I would get account managers ringing me for new business and trying to pitch the soluton to me even though I was already a customer!

Easy to use tool that helps in finding out which of the prospects are visiting the website that helps in prioritizing the leads of a business. Good for monitoring the interests of the leads and finding out their identity and exporting the contacts into your database. Good weekly reports can be set up that come directly in your mail.

The data is inaccurate. We do find some useful data but most of the data is missing as we tested other products too. Customer support is not the best, they take ages to reply. And it is expensive, and after a while useless tool as we never felt we got value from it after a while.

I really like how easy Lead Forensics is to use. The dashboard is very easy to use and the whole software layout is simple and intuitively designed. The dashboard can be customized to show the things you find helpful such as recent site visits, most popular pages, and the most active companies.

My biggest gripe with the software is less a critique of this particular platform, but of the software category as a whole. My biggest complaint with the software is how vague and unspecific it can be with the quality of leads it displays much of the time. Most of the leads shown will show the company name, the general location (usually the headquarters address for the company), and some background info about pages visited and time spent on the site. Unfortunately, this info is not always enough to tell us exactly who is looking at what. A lead is nice, but it's very difficult to narrow down who was looking with most large companies, especially when they are large, multinational companies with dozens of locations and tens of thousands of employees.

Simple interface Enough detail to get the information you need Can look up individual IP at your request Useful for supporting sales staff Is a great tool to have for a lot of reasons

Limited to a certain number of direct IP searches per time period We made the switch to another provider for this reason however during the entirety of our contract Lead Forensics was more than enough for us to do our job effectively.

Hi Sean, Thank you for taking the time to leave us a review of your experience with Lead Forensics. We're really pleased to hear that you enjoyed the software and that you experienced a positive return on your investment. It's also great to see that you have rated our customer service as 5 star. Lead Forensics strives to deliver world-class customer service and we're pleased to see that with your experience, there was no exception. Thank you again for your feedback. Kind regards, Pete - Lead Forensics

Not worth the money. I was smooth-talked and lied to about how many leads I would be able to get from my own website.

it's all a con. during my 14-day trial i had over 250 leads and during the sales calls they insinuated I would be able to access all the business leads that visit my own website. ONly to find out later after signing a contract that for $500 a month with a 12-month contract I could only access up to 100

Nothing, No quality leads. Read Below. This is a scam to sell this to local businesses

Not for small b2b businesses. I believe only good for national and corporate clients

Easy to install and set up from our website

This is a very bad company that pretends to customize the experience and then forces you into a standard tool.Lots of issues with the tool itself: the integration with Hubspot is a premium and is not included, the design of the platform is very poor. The data you get is not that actionable or precise. The customer service: the customer service is very poor, the customer success team forces clients...

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Best software in my opinion for its purpose Would recommend over many utilities used to track web traffic Works great with CRM integration Super fluid interface Makes communication between Sales and Marketing easier Expedites tasks that used to take multiple actions to complete and consolidates them into one process

Lacking certain information that other softwares have for this particular purpose however none are as flexible as this one Limited to the amount of individual IP addresses you may ask for even if you pay for the software and you have to contact customer service in order to track these specific IP addresses

I loved to see who's coming and browsing on our side (reverse IP). which company, from where, how many visits and what was it that they were looking at , as that have allowed me to directly reach out to them as they were in the discovery phase of the sales cycle instead of waiting for someone to reach out to us and fill up a form

I think that in today's marketing automation world, such functionality is too lacking. IP databases aren't exactly accurate and sometimes the company is categorised by their HQ, which means that if an office in Italy reviewed your products you still might see San Fransisco which isn't helpful

Truly nothing. We've had absolutely zero ROI for this purchase, which cost us many thousands of dollars in a locked-in contract.

They over-promise and under-deliver. I am not the only one out there, and I highly recommend checking out their reviews here, on G2, and with the Better Business Bureau to verify that. Their sales team is super pushy and just wants to make a sale. It's unfortunate when a company just cares about the dollars and don't care about the value that they [don't] provide. The software technically works as advertised, but the data that you receive is totally useless, doesn't account for the region, and unless you get super lucky to have a small business with an easily-identifiable decision-maker, you may as well just find contact information on Google and reach out cold.

Absolute transparency- being able to see when cold, warm or hot prospects were engaging with the brand, and fully understanding how, as well as customers and even competitors as well. Clearly able to measure the ROI which is rare but valuable with Marketing software.

The only issue I consistently experienced is we tried to filter out information on our software log in page and this was never watertight the whole time we used the platform.

NOTHING, I would of given zero stars if I could

Customer Service or lack of any real service They DO not perform any service, it is a scam

Lead Forensics DOES NOT rely on Google Analytics. They use their own proprietary database of companies that is constantly being updated. They also have a Data Manager feature where you can upload various lists of company domains and then you get an IMMEDIATE alert whenever someone from that company hits your Web site.

It is on the expensive side, but still well worth the money. If I had one piece of advice, it would be NOT to charge MORE money to get the contact information of people at any visiting company.

Once using this it allows you to see not just new business opportunities but lost customers returning to your site, engagement with social and the journey a lead has taken, what they've viewed and who/how they've found and then shared it.

The initial sales bombardment. All be it they have to get the product to market but these guys are relentless. Having said this once you're on board they're just as engaged with current customers.

Provides the ability to see what companies are visiting our website. Doesn't capture everybody, but had a much higher hit rate than Snitcher. Features like real-time email alerts when key accounts visit the site provide great value.

It errors out on logging in often. The UI isn't the easiest to navigate beyond the basic homepage/visitors screens. It still misses a lot of visitors.

Literally nothing at all - we tried the software when they first got in touch. It is clearly aimed at people who want to constantly spam market at people, which is now illegal.

CONSTANT spam e-mails and calls. Despite telling them many times not to get in touch. DO NOT EVER GIVE THIS COMPANY YOUR DETAILS AT ALL

Hi there, I am sorry to read about your experience of receiving communications from our team. We only ever wish to communicate with marketing and sales professionals within a business environment who are likely to have an interest in our SaaS solution. From your review, I understand that this is not the case, for that I would like to personally apologise for any inconvenience caused, and I would...

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The software is very easy to use, it is very self explanatory and the staff is great al guiding you how to use the software. it has a ton of features

the price is a big con about this product I really loved their service but the price point was very high. alteast, for us at this point.

I really like the reporting features they have built in. Automatic trigger reports are very helpful.

It's pricey. I really haven't seen the value in the features to justify the cost.

Easily find out who is viewing your website. Including what company, company size, company website, other people who work at that company. Great tool for account based marketing.

Didn't always track a viewer on contact page.

Incredibly useful, insightful and the cost pays for itself.

The sales team do a hard sell.

Sales cycle is well thought out and quick...but they're selling you a bill of goods. Software does not function on mobile app. Integrations don't work. APIs are trash. Zero pros.

They disappear after they sell you...unprofessional liars.

I really like the ease of use of the software and the ability to see in-depth info on each visitors path to your site, what they checked out, and who it might be from that company!

The only thing I could say is that i wish I knew who the person was exactly every time! But I know that is impossible. Just keep it up!

Lead Forensics is a necessary tool for any sales organization. We constantly gain new leads by easily seeing who is on our site and what they are looking at.

I wish it had a better integration with Linkedin Sales Nav

That it has some utility and good features

This company has literally called us almost a dozen times, despite us repeatedly asking to be removed from their call list and to stop calling us (We're DNC-REGISTERED) they've called under multiple names attempting to slime their way into our vendor processes.