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Dusk FSM Logo

Your single pane of glass for field service management

Table of Contents

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Dusk FSM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Dusk FSM overview

What is Dusk FSM?

Create amazing customer experiences

When you and your team have the visibility and tools to keep work flowing it creates better experiences for you, your team, and your customers.

If you are sending individuals and teams to customer locations, then Dusk Field Service Management will make it easier for you to schedule, dispatch, track, and invoice work every day. Dusk FSM is Field Services Management reimagined!

With Dusk FSM unlock:

Power - Create better operations by automating how you schedule and dispatch work

Visibility - Make it easy to manage teams and communicate progress to customers

Control - Improve data quality, power better communications, and keep jobs on schedule

Value - Increase cash flow by automating closeout-to-invoice cycles

Whether you schedule work in the app or on your operations dashboard, your team will be able to communicate work status, progress, and challenges in real time. The app even provides turn-by-turn navigation and an advanced scheduler to make sure everyone knows where to go and when to be there.

Managing field service operations with multiple tools, spreadsheets, and manual processes is complex and inefficient. It almost always results in incorrect and out-of-sync data. Dusk FSM is your single pane of glass; all of your jobs, projects and team communications are integrated into one single platform. For your business, that means better data, better work, and better results.

Starting price

15000flat rate /
per year

Alternatives

with better value for money


Pros & Cons

Ease of Use

Integrations

User Interface

Training and Learning Curve

Dusk FSM’s user interface

Ease of use rating:

Dusk FSM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(3)
5(19)

What do users say about Dusk FSM?

They built a solution in a very timely manner and created forms and workflows which are easy to use for the teams on the ground and effective in capturing the required information.

Select to learn more


Who uses Dusk FSM?

Based on 22 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Information Technology and Services
Real Estate
Education Management
Others

Use cases

Field Service Management
Project Management
Scheduling
Employee Scheduling
Workforce Management

Dusk FSM's key features

Most critical features, based on insights from Dusk FSM users:

Budget management
Issue management
Milestone tracking
Prioritization
Billing & invoicing
Gantt/Timeline view
Multiple projects

All Dusk FSM features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Agile methodologies
Alerts/Notifications
API
Appointment scheduling
Approval process control
Assignment management
Attendance management
Attendance tracking
Audio recording
Audit trail
Automated scheduling
Availability management
Barcode/Ticket scanning
Billing & invoicing
Budgeting/Forecasting
Budget management
Business process automation
Calendar management
Calendar sync
Chat/Messaging
Class scheduling
Client portal
Clock in/out
Collaboration tools
Commenting/Notes
Compliance management
Compliance tracking
Conditional logic
Contact database
Contract/License management
Contractor management
Convert to pdf
CRM
Customer database
Customer history
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Database Creation
Data capture and transfer
Data import/export
Data synchronization
Dispatch management
Document management
Document storage
Drag & drop
Electronic signature
Employee database
Employee management
Employee onboarding
Employee portal
Employee scheduling
Employee time tracking
Equipment maintenance
Facility scheduling
File sharing
File storage
Forecasting
Forms creation & design
Forms management
Full text search
Gantt/Timeline view
Geofencing
GPS
Group scheduling
Historical reporting
HR management
Inventory control
Inventory management
Inventory replenishment
Inventory tracking
Invoice management
Issue management
Job management
Job scheduling
Job tracking
Kanban board
Labor forecasting
Location tracking
Maintenance scheduling
Merchandise management
Messaging
Milestone tracking
Mobile access
Mobile alerts
Multi-Location
Multiple projects
Notes management
Office suite
Offline access
Online booking
Online time clock
Order management
Overtime calculation
Payment collection in the field
Payroll management
Performance management
Performance metrics
Portfolio management
Preventive maintenance
Prioritization
Process/Workflow automation
Productivity tools
Progress tracking
Project management
Project planning/scheduling
Project time tracking
Punch card
QuickBooks integration
Quotes/Estimates
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-time scheduling
Real-Time updates
Recurring appointments
Recurring orders
Reminders
Reporting/Analytics
Reporting/Project tracking
Reporting & statistics
Resource management
Resource scheduling
Risk management
Route optimization
Routing
Schedule distribution
Scheduling
Search/Filter
Secure data storage
Self service portal
Service history
Shift swapping
Sick leave tracking
Single sign on
Skills tracking
SSL security
Status tracking
Surveys & feedback
Tagging
Task management
Task progress tracking
Task scheduling
Template management
Third-Party integrations
Time & attendance
Time & expense tracking
Time off management
Time off requests
Timesheet management
Time tracking
To-Do list
Traditional methodologies
User management
Vacation/Leave tracking
Variable workforce
Version control
Warehouse management
Web forms
Workflow management
Workforce management
Work order creation
Work order management

Dusk FSM alternatives

Dusk FSM logo

Starting from

15000

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
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FieldPulse logo

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No pricing info

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Free version
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Value for Money
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Jobber logo
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Connecteam logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Dusk FSM pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Launch

0.00

Features included:

  • Up to 10 Staff and Contractors
  • 1 Integration Connector
  • Core FSM tools
  • Schedule & Dispatch Jobs
  • Field Mobile Apps
  • Custom Mobile Job Forms
  • Automate Workflows
  • Send Quotes and Invoices
  • Role based Dashboards
  • Equipment & Asset Management
  • Timesheets
  • Manage Customers & Inventory
  • AI Assistant
  • AI powered knowledge base

Essentials

15,000

Per year

Features included:

  • 1 hour virtual Onboarding
  • Up to 20 Staff and Contractors
  • Full suite of Integration Connectors
  • Core FSM tools
  • Schedule & Dispatch Jobs
  • Capacity Planning of Staff & Crews
  • Field Mobile Apps
  • Custom Mobile Job Forms
  • Automate Workflows
  • Send Quotes and Invoices
  • Role based Dashboards
  • Equipment & Asset Management
  • Timesheets
  • Manage Customers & Inventory
  • AI Assistant
  • AI powered knowledge base
  • Ticket & Chat Support

Growth

35,000

Per year

Features included:

  • 3 x 1 hour virtual Onboarding
  • Up to 50 Staff and Contractors
  • Full suite of Integration Connectors
  • Core FSM tools
  • Schedule & Dispatch Jobs
  • Capacity Planning of Staff & Crews
  • Field Mobile Apps
  • Custom Mobile Job Forms
  • Automate Workflows
  • Send Quotes and Invoices
  • Role based Dashboards
  • Equipment & Asset Management
  • Timesheets
  • Manage Customers & Inventory
  • AI Assistant
  • AI powered knowledge base
  • Ticket & Chat Support

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything from Growth Plan, plus.....
  • Configurable Audit Logs
  • Exclusive Engineering access
  • Machine Learning Tool kit
  • Integrate your own monitoring tools
  • Tailored Premium Support
  • Additional tailored customizations

User opinions about Dusk FSM price and value

Value for money rating:

To see what individual users think of Dusk FSM's price and value, check out the review snippets below.

“They built a solution in a very timely manner and created forms and workflows which are easy to use for the teams on the ground and effective in capturing the required information.”
ND

Nick D.

Director

“Integrates with Hubspot, has field management and [sensitive content hidden] is a pleasure to work with”
MP

Mia P.

Business Manager

Dusk FSM integrations (23)

Integrations rated by users

We looked at 22 user reviews to identify which products are mentioned as Dusk FSM integrations and how users feel about them.

HubSpot CRM logo
HubSpot CRM

Integration rating: 5.0 (4)

Integration rating: 5.0 (1)

quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.

Verified reviewer profile picture

Sarah D.

CEO

Xero logo
Xero

Integration rating: 5.0 (1)

Dusk FSM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum
Chat

Training options

Documentation
Webinars
Live Online
Videos

Dusk FSM FAQs

Q. Who are the typical users of Dusk FSM?

Dusk FSM has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

These products have better value for money


Q. Does Dusk FSM support mobile devices?

Dusk FSM supports the following devices:
iPad, Android, iPhone


Q. What level of support does Dusk FSM offer?

Dusk FSM offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, Chat

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