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Contact Center Quality Assurance Software for Large Enterprises

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Observe.AI logo
4.3
(3)

The Conversation Intelligence Platform for Contact Centers

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Observe.AI is available for Large Enterprises and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Customer Frontlines logo
4.7
(246)

Customer experience management (CXM) platform

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Customer Frontlines is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Nextiva logo
4.6
(771)

Simplifying Business Communication

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Nextiva is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum.

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Talkdesk logo
4.5
(722)

The world's leading cloud-based contact center software.

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Talkdesk is available for Large Enterprises and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Convin logo
4.9
(231)

3X your contact center performance with Convin.

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Convin is available for Large Enterprises and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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NICE CXone is available for Large Enterprises and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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Five9 logo
4.2
(461)

Cloud contact and call center software

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Five9 is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

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CloudTalk logo
4.4
(263)

Cloud-based call center software for sales and support teams

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CloudTalk is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX is available for Large Enterprises and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Playvox logo
4.8
(103)

Quality Assurance Software for customer service teams.

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Playvox is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Squaretalk logo
4.8
(77)

Your ecosystem for better cloud communications

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Squaretalk is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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JustCall logo
4.1
(173)

AI, but better

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JustCall is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

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Calabrio ONE logo
4.3
(126)

Comprehensive performance software for contact centers

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Calabrio ONE is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

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eDesk logo
4.4
(71)

eDesk; the most scalable eCommerce customer support tool for

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eDesk is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep).

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Froged logo
4.5
(56)

THE one tool for onboarding, engagement & customer support

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Froged is available for Large Enterprises and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

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Sprinklr logo
4.2
(80)

Social media management, analytics & strategy planning.

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Sprinklr is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Call Center Studio logo
4.5
(48)

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

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Scorebuddy logo
4.5
(43)

All-in-One Quality Management Platform for Contact Centers

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Scorebuddy is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum.

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Klaus logo
4.9
(19)

Support Quality Management Platform

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Klaus is available for Large Enterprises and offers the following support options: Chat, Knowledge Base, FAQs/Forum.

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Avaya Cloud Office logo
4.2
(39)

Unified communications and collaboration

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Avaya Cloud Office is available for Large Enterprises.

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Medallia Agent Connect logo
4.9
(17)

Customer feedback, coaching, and QA for customer support.

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Medallia Agent Connect is available for Large Enterprises and offers the following support options: Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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EvaluAgent logo
4.7
(20)

Quality assurance solution for customer service and sales

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EvaluAgent is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Work&Track Mobile logo
4.6
(16)

Business process management software

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Work&Track Mobile is available for Large Enterprises and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Phone Support.

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