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OneDrive Logo

Secure access, sharing, and file storage solution

Table of Contents

OneDrive - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

OneDrive overview

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Based on 12539 verified user reviews

What is OneDrive?

OneDrive is a cloud storage tool offering key features such as secure data storage, document storage, backup and recovery, file sharing, and document management, among others.

Who uses OneDrive?

Reviews for OneDrive come from a wide variety of industries, including Information Technology and Services (7% of reviewers), Computer Software (6%), and Education Management (6%). The most frequent use case for OneDrive cited by reviewers is cloud storage (76% of reviewers).

What do users say about OneDrive pricing?

Reviewers indicate that OneDrive offers good value for money when bundled with Microsoft 365, and they appreciate the included storage and integration. However, some reviewers feel standalone pricing is less competitive and upgrading can be expensive.

What are the most popular integrations for OneDrive?

The OneDrive integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.7 out of 5 for its integration with OneDrive), Microsoft Excel (a spreadsheet product, 4.9), and Microsoft Word (a document generation product, 4.8).

Starting price

1.99flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Cloud Storage

File Saving

Team Collaboration

Unresponsive and ineffective support

Recurring glitches and compatibility problems

Complex and frustrating account handling

OneDrive’s user interface

Ease of use rating:

OneDrive pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(241)
3-4(4,779)
5(7,519)

What do users say about OneDrive?

OneDrive is a cloud storage tool offering key features such as secure data storage, document storage, backup and recovery, file sharing, and document management, among others.

Select to learn more


Who uses OneDrive?

Based on 12,539 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Education Management
Construction
Others

Use cases

Cloud Storage
File Sharing
Document Management
Collaboration
Remote Work

OneDrive's key features

GetApp's analysis of 730 verified user reviews collected between July 2021 and January 2025 identifies OneDrive's most critical features and summarizes user sentiment about those features.

Secure data storage

Reviewers appreciate OneDrive's secure data storage capabilities. They highlight capabilities like two-step verification, end-to-end encryption, and compliance with regulations such as GDPR. Users feel confident storing sensitive information due to robust security measures, including password-protected vaults and multi-factor authentication. They also value the ability to control access through private links and passwords, ensuring data privacy and protection across various devices. Of the 249 OneDrive users who gave detailed accounts of their use of Secure Data Storage, 99% rated this feature as important or highly important.

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“for me it is important to have a more secure space to store some specific documents and contracts and statements, Onedrive has a "personal safe" with two-step verification to access, I access it by checking a code sent to my email”
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Nath M.

travel consultant

“Another feature that had me sold was the ability to "secure items in my vault" this is a password protected and encrypted file that protects any and all important information of the users choosing.”
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Elizabeth O.

Lab tech


Document storage

Users report that OneDrive offers extensive document storage capabilities, allowing them to store various file types, including documents, images, and videos. They appreciate the seamless synchronization across devices, making it easy to access and manage files from anywhere. Reviewers also highlight the organizational capabilities, such as folder creation and version history, which help keep documents well-organized and easily retrievable. The integration with Microsoft Office applications is also valued for its convenience. Of the 378 OneDrive users who gave detailed accounts of their use of Document Storage, 98% rated this feature as important or highly important.

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“I like that Onedrive allows the storage of a wide variety of files of different format, documents, music files, videos, images, and even software.”
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Patrick O.

Pharmacist

“Users of OneDrive can store files, pictures, and other documents on a variety of devices. The ability to save files in OneDrive and have them automatically sync to other devices is now available. This implies that a person can use several places to access and edit the same document.”
FK

Felix K.

Teacher


Backup and recovery

Reviewers indicate that OneDrive's backup and recovery capabilities are reliable and valuable. They appreciate the automatic backup of files, ensuring data is safe even if devices fail. Users find it easy to restore deleted files from the recycle bin and access previous versions of documents. They also value the ability to recover data from any device, providing flexibility and peace of mind in case of data loss or hardware issues. Of the 213 OneDrive users who gave detailed accounts of their use of Backup and Recovery, 94% rated this feature as important or highly important.

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“OneDrive allows you to access ones backed-up documents and folders out of any gadget. If ones device is compromised, users could indeed retrieve the documents from thier OneDrive backup or use a software platform to obtain those.”
RC

Reshma C.

Freelancer

“The Backup and Recovery feature safely stores my files in the cloud. So, if my devices break down or need service, I am still able to access, make changes to, and share all files in storage.”
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Dayna T.

Director of Marketing & Communications


File sharing

Users find OneDrive's file sharing capabilities efficient and secure. They appreciate the ability to share files and folders with specific individuals or groups, with customizable permissions such as view-only or edit access. Reviewers highlight the convenience of sharing links and the integration with email services for easy collaboration. They also value the security capabilities, including password protection and expiration dates for shared links, ensuring controlled access to shared content. Of the 454 OneDrive users who gave detailed accounts of their use of File Sharing, 93% rated this feature as important or highly important.

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“OneDrive's file sharing is seamless, secure, and customizable with password protection, expiration dates, and granular access controls, ensuring efficient collaboration. However, large file uploads may be slower for some users.”
NH

Nadir H.

District Project Supervisor in Government Administration

“ What I like most about file sharing on OneDrive is I can easily share files and folders with specific individuals or groups, granting them appropriate access levels. This ensures that everyone has the right permissions and can work on the files together.”
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Lewis K.

Manager


Document management

Reviewers feel that OneDrive's document management capabilities are robust and user-friendly. They highlight the ease of organizing documents into folders and subfolders, as well as the ability to share and collaborate on files. Users appreciate the version history capability, which allows them to track changes and restore previous versions. They also value the integration with Microsoft Office tools, making it convenient to create, edit, and manage documents within the platform. Of the 198 OneDrive users who gave detailed accounts of their use of Document Management, 92% rated this feature as important or highly important.

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“One Drive has enabled our company to navigate the process and structure for the companies document management incredibly well. It has helped to create a streamlined and efficient system for internal document management. ”
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Angelique K.

Hr & Operations

“Document management is important in OneDrive because it makes organizing and accessing my documents easier. Having these kinds of functionality, and then working well, are critical for my line of work. Being able to manage my documents and manage who is able to access them is very important to me.”
MM

Morgan M.

Analyst


Access controls/permissions

Reviewers indicate that OneDrive's access controls and permissions are flexible and secure. They appreciate the ability to set granular permissions for files and folders, allowing specific users to view, edit, or share content. Users value the integration with Active Directory for role assignments and the option to protect files with passwords and expiration dates. They find these controls essential for maintaining data security and managing collaboration effectively. Of the 284 OneDrive users who gave detailed accounts of their use of Access Controls/Permissions, 89% rated this feature as important or highly important.

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“I have also loved the permissions feature, a user cannot make changes to a file unless I allow them to make those changes with the file/folder permissions available on OneDrive. Security is key in my line of work and this satisfies me with OneDrive. ”
ML

Martin L.

IT Manager

“Access controls and permissions keep my files safe. I can choose to allow specific users to see or share a file or files or I can keep a file or all of my files private. This is important with my private receipts and information.”
ML

Margaret L.

Owner


All OneDrive features

Features rating:

Data security
File transfer
File management
Data import/export
Communication management
Real time synchronization
Remote access/control
Data synchronization
Automatic backup
Multi-Device support
Content library
Collaboration tools
Search/Filter
Archiving & retention
User management
Data storage management
Drag & drop
Mobile access
Document review
Asset sharing
Reporting & statistics
Mobile app
Asset library
Full text search
Alerts/Notifications
Document capture
Version control
Third-Party integrations
Asset categorization

OneDrive awards

OneDrive alternatives

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Starting from

1.99

Per month

Free trial
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Ease of Use
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Value for Money
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No pricing info

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OneDrive pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Microsoft 365

0.00

Features included:

  • 15 GB of mailbox storage
  • Outlook.com email and calendar
  • 5 GB data

Microsoft 365 Basic

1.99

Per month

Features included:

  • 100 GB of cloud storage
  • 100 GB of mailbox storage
  • Ad-free Outlook and mobile email and calendar with advanced security features
  • Web and Mobile Versions of Office Apps

Microsoft 365 Personal

9.99

Per month

Features included:

  • Up to 6 TB of cloud storage (1 TB per person)
  • 100 GB of mailbox storage
  • Data and device protection for the entire family with Microsoft Defender
  • AI Image Generator
  • Device Protection

Microsoft 365 Family

12.99

Per month

Features included:

  • Up to 6 TB of secure cloud storage (1 TB per person)
  • Microsoft Designer AI-powered image creator and editor
  • Clipchamp video editor with exclusive filters and effects
  • OneDrive ransomware protection for your family’s photos and files

Microsoft 365 Business Basic

6

/user

Per month

Features included:

  • Identity and access management
  • Web and mobile versions of Word, Excel, PowerPoint, and Outlook
  • Custom business email (you@yourbusiness.com)
  • 1 TB of cloud storage per user

Microsoft 365 Business Standard

12.5

/user

Per month

Contact vendor for more details

User opinions about OneDrive price and value

Value for money rating:

Of 145 reviews that provide robust commentary on OneDrive's price and value, 63% mention it in a positive light.

Reviewers appreciate that OneDrive offers competitive pricing for additional storage and comes bundled with Microsoft 365, providing significant value for money. Users think the integration with Microsoft Office Suite and the ability to share and collaborate easily are beneficial features included in the pricing plans. Some reviewers find the free storage of 5GB useful, although they feel it is limited compared to competitors like Google Drive. They also value the affordable subscription plans that offer up to 1TB of storage per user, especially when shared among family members or colleagues. Some users report that the premium plans, which include Microsoft 365, are cost-effective and enhance productivity.

On the negative side, some reviewers feel that the free storage limit is insufficient and forces users to upgrade to paid plans. They also mention that the pricing for premium features can be high, especially when only a small amount of additional storage is needed. Some users indicate that the lack of intermediate storage options between the free tier and the 1TB plan is a drawback. Additionally, some reviewers find the overall cost of OneDrive higher compared to other cloud storage services, particularly when not bundled with Microsoft 365.

, and

To see what individual users think of OneDrive's cost and value, check out the review excerpts below.

“Integration with Microsoft Office Suite-Easy sharing and collaboration features-5 GB of free storage-Competitive pricing for additional storage-Available on multiple platforms including Windows, iOS, and Android”
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Phil J.

CEO

“The platform is an all-user cloud-based storage service, that allows free space for user that might not afford the subscription storage service fees and minimal subscription fees for user who can afford.”
TZ

Thomas Z.

THOMAS ZULU

“The pricing for the Premium features for OneDrive to be able to password-protect a file are too high. When only 100GB are needed (for $24/year), Microsoft's Cloud Storage Pricing upsells to the next higher tier ($69.99) with 1TB of storage and Microsoft 365 Personal, both of which were not desired.”
HC

Hanny C.

Engineer

OneDrive integrations (741)

Integrations rated by users

We looked at 12,539 user reviews to identify which products are mentioned as OneDrive integrations and how users feel about them.

Integration rating: 4.8 (272)

Microsoft 365, including word, excel, and powerpoint are the most widely used software to generate new knowledge. These are integral to the effective use of OneDrive. Without them, OneDrive is just a storage system which takes a way a huge advantage of this product.

One Drive is important with Microsoft 365 because it allows users to store and share files in the cloud. This can be helpful for users who need to access their files from multiple devices or who need to share files with others.

It's critical for document creation, collaboration, and organization across devices, with continuous updates. 365 allows us to use several of its apps for collaboration throughout different departments in our organization.

I use a lot of Microsoft 365 products, and they are helpful. That being said, I also have noticed a massive migration to Google products due to the ease of use, especially regarding collaboration.

This allows the user to easily import, export, store, and file share any kind of files work or even pictures directly with your team or even friends an family.

I'm mainly using OneDrive for video & other large files, so the Microsoft365 documents that I'm also using from time to time have no critical value for me.

Real-time co-authoring works natively with Microsoft Office apps, no file format conversion needed. Files are autosaved directly to OneDrive as you work.

This was an important integration for me when using OneDrive for academic purposes in university, where everything was connected to Microsoft 365.

This is a part of 365 and you can easily share the files via outlook without the need to attach them, have files autosaved for office files, etc.

So that all our word documentation’s and powerpoint presentations and excel reports which are very important gets save automatically to Onedrive

It's a convenient tool that associates with other 365 products rather than having to scour File Explorer for many minutes for the file you want.

Microsoft 365 is the umbrella grouping for multiple Microsoft products such as Word and Excel. It's important and expected that these products

Microsoft OneDrive serves as our file hub in Microsoft 365 so integration is highly critical to enable us to perform our jobs effectively.

I use Microsoft 365 everyday and for me it is super helpful with day to day tasks. Using that with Onedrive, it has been a game changer.

I use this daily. Without this I could loose everything for my business. Not to mention let my clients down. I don't want that!!

All our 365 Products like Word, Excel and PowerPoint are integrated to securely store data in Cloud Storage with resiliency.

Microsoft 365 is a vital part of the OneDrive experience, as we utilize Office applications to maximize its capabilities.

Using products from the same vendor is only appealing when they integrate well, and for the most part this is seamless.

The integration of Microsoft 365 makes my productivity even faster since all of my products are in one place.

Most of my tasks require I use and share Microsoft Word documents, Microsoft Excel sheets, and Outlook emails.

GR

Gilbert R.

Post-doctoral research fellow

1/20

Integration rating: 4.8 (33)

The integration of One Drive with Microsoft Outlook is important because it allows users to access their One Drive files from within Outlook. This makes it easy to attach files from One Drive to emails, and to share files with others.

Because OneDrive and Microsoft Outlook are integrated, transferring files from OneDrive that seem like email attachments is simple. This feature offers a familiar sharing interface while centralizing attachment storage in OneDrive.

Outlook is one of the primary collaboration and communication tools that we use. I can now send a link to my OneDrive file, allowing others to modify the file directly. It is a huge time saver!

The backup of my emails, calendar, and contacts is essential to my business. With their loss, I would be out of business.

For file sharing and email records/backups, everything seamlessly connects to our file storage system in Onedrive.

Regularly emailing files however comments and document collaboration helped to minimise this

This helps me transfer and find files seamlessly while I'm in my current workflow.

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Manuel Á.

SysAdmin

1/7

Integration rating: 4.8 (30)

It's valuable to work in one cloud storage while communicating and collaborating via Teams. OneDrive gives you opportunity to synchronise Teams channel's folders with your laptop and have the latest versions of documents. Also, MS Teams automatically saves all downloaded/uploaded documents shared within Teams chats into your personal OneDrive space in your business account.

Teams is really where OneDrive shines. Like Outlook, teams is one of the business critical collab tools. The ability to view OneDrive files in Teams is awesome.

File sharing with particular people or multiple people. Teams keeps a copy of the shared file within the program and chat window.

Easy tool to use in conjunction with Onedrive to share, edit and store documents with your teams (internal and external).

I take some issue with Teams recognizing uploaded file titles between unconnected chats and renaming them.

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Anton K.

Senior SAP ECM Consultant

1/5

Integration rating: 4.8 (37)

Microsoft Office and OneDrive are integrated, allowing users to view Word, Excel, and PowerPoint files from OneDrive. It shouldn't need to be downloaded and is already included with Windows 11. One Drive requires a Microsoft account, and users must sign in before using it.

We primarily use OneDrive for storing documents. The only way for us to view and edit those documents are with Microsoft Word. So it is extremely critical that those two integrate well with one another.

This is my vault for all of my documents (manuscripts) and is imperative to have access and security at all times,

Onedrive is designed to seamlessly integrate with all Microsoft content creation applications.

FK

Felix K.

Teacher

1/4

Integration rating: 4.7 (20)

To work different custom tools and save the files and reports of those tool into one drive as a whole integrated business tool.

We utilize SharePoint every day at work to keep files accessible to others within the organization.

Our company uses SharePoint as our base app. OneDrive is integrated seamlessly.

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Anonymous R.

Tech Support Sr Engineer

1/3

Integration rating: 4.8 (32)

It uploads copies of my schedule, which includes doc names, fees, deadlines. I couldn't keep up with my business if I lost this document. I also use it for personal finances.

Onedrive is designed to seamlessly integrate with all Microsoft content creation applications.

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Anonymous R.

Literary Editor

1/2

Integration rating: 4.7 (23)

Onedrive is designed to seamlessly integrate with all Microsoft content creation applications.

Sharing large PowerPoint presentations over email is simpler with OneDrive.

JP

Joshua P.

Tessitura Operations Manager

1/2

Integration rating: 4.4 (7)

In my roles I have to have constant access to my OneNote notebooks, even on the go. I can access them regardless of the device that I am using.

Storing project notes in the cloud allows easy access for team member collaboration.

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Eric T.

Manager, Project Management Office

1/2
Google Docs logo
Google Docs

Integration rating: 4.8 (4)

Locating and share documents across platforms and with other collaborators.

JH

Jackie H.

Dispatcher

Gmail logo
Gmail

Integration rating: 5.0 (2)

I use another email tool to separate the most important emails a bit and have one more storage option

RA

Rute A.

Marketing digital

Integration rating: 4.0 (1)

This is to manage the data of all our visitors coming in and out of the Factory.

BC

Bien C.

Systems and Service Operation Analyst IT

Integration rating: 5.0 (1)

Onedrive is a key step in many of our automations and is easily accessed by any flow.

JP

Joshua P.

Tessitura Operations Manager

Google Drive logo
Google Drive

Integration rating: 4.8 (12)

Guru logo
Guru

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

OneDrive customer support

What do users say about OneDrive customer support?

Customer support rating:

We analyzed 131 verified user reviews to identify positive and negative aspects of OneDrive customer support.

A minority of users highlight that OneDrive's support team is knowledgeable, friendly, and quick to resolve issues.

The majority of users report that reaching customer support is difficult and often time-consuming.

Widespread user sentiment indicates that support responses are slow, unhelpful, or fail to resolve issues effectively.

A significant portion of users mention that finding clear documentation or live assistance is challenging and often leads to frustration.

Support options

Faqs/forum
Knowledge base
Email/help desk
Phone support
Chat

Training options

Videos

To see what individual users say about OneDrive's customer support, check out the review snippets below.

“The customer service is top notch, I once accidentaly deleted some files, and they recover them within an hour of my help submission.”

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José M.

Legal negotiatio

“I've had syncing, file structure, and file naming problems 60% of the time I try to save or access a file. And of course getting through to tech support is also a nightmare and involves tons of time, and they generally can't figure it out either.”

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Jan N.

Founder & CEO

“In my case this represented about 2,000 files that I couldn't synchronize. When I talked to customer support, they suggested I hire a person dedicated exclusively to change the names of the files to a format that Onedrive can use.”

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Abraham G.

Architect

OneDrive FAQs

Q. Who are the typical users of OneDrive?

OneDrive has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is OneDrive used for?

OneDrive is a secure access, sharing and file storage solution which enables users to store and share photos, videos, documents, and more anytime, anywhere via any device, including desktops, laptops, tablets, and mobiles. Offering a centralized platform, OneDrive gives users access to all of their photos and documents. OneDrive allows users to keep all of their favorite photos and videos safe, even if something happens to their device. Users can also share files or entire folders, such as photo albums, without attaching anything. Since OneDrive works with Microsoft 365, users can create, edit and share their documents easily. OneDrive supports other collaboration tools such as real-time co-authoring, which allow users to work with anyone inside or outside of their organization. Users can use built-in search and discovery tools to find relevant files. Native mobile apps for Windows, iOS and Android give users the flexibility to access and share files on the go, via any mobile device. OneDrive also supports a number of security features including device access rules, device reports and remote device wiping. Users can also track which files are being shared, and with whom. In-app sharing enables each employee to seamlessly share and set specific access permissions for their files, based on the organization’s settings.


Q. What are the benefits of using OneDrive?

  • Smart files: It helps access OneDrive files anytime, anywhere without using all the storage or bandwidth.

  • Save files: Every Windows Store app can save files directly to OneDrive.

  • Camera roll backup: It helps automatically upload all of the photos and videos created with a built-in camera to the camera roll folder.

  • Sync settings: Backup as well as sync PC/device settings including start screen settings, installed apps, app data, and even Internet Explorer favorites.

  • Mobility: Native mobile apps for iOS, Android and Windows phones gives the flexibility to access and share files on the go.


  • Q. What languages does OneDrive support?

    OneDrive supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


    Q. Does OneDrive support mobile devices?

    OneDrive supports the following devices:
    Android, iPad, iPhone


    Q. Does OneDrive offer an API?

    No, OneDrive does not have an API available.


    Q. What level of support does OneDrive offer?

    OneDrive offers the following support options:
    FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, Chat

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