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ProcedureFlow   

25
Cloud-based knowledge management software
ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert knowledge. Read more about ProcedureFlow
Cloud-based knowledge management software
ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert knowledge. Read more about ProcedureFlow

MangoApps   

82
Digital Workplace Solutions Tailored for Your Business
Best of content management, document management and learning management for your organization. Read more about MangoApps
Digital Workplace Solutions Tailored for Your Business
Best of content management, document management and learning management for your organization. Read more about MangoApps

LiveAgent   

682
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent

Zendesk   

2,061
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk

Bitrix24   

339
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud

SkyPrep  

66
Training Smarter, Faster
Capture, develop and share knowledge within our organization. Read more about SkyPrep
Training Smarter, Faster
Capture, develop and share knowledge within our organization. Read more about SkyPrep

RFPIO  

81
RFP/RFI Management
RFPIO's simple and intelligent RFP software streamlines and automates the response process, so you can focus on what matters most. Read more about RFPIO
RFP/RFI Management
RFPIO's simple and intelligent RFP software streamlines and automates the response process, so you can focus on what matters most. Read more about RFPIO

SmarterU LMS  

29
We Solve Training Pain!
Unlimited users - Unlimited Courses - Unlimited Tasks - plus Role Automation and an integrated Knowledge Base. All in one place with full API integrations. Read more about SmarterU LMS
We Solve Training Pain!
Unlimited users - Unlimited Courses - Unlimited Tasks - plus Role Automation and an integrated Knowledge Base. All in one place with full API integrations. Read more about SmarterU LMS

Igloo Software  

28
An intranet you'll actually like
Find experts, share information, and harness your collective knowledge with a digital workplace platform. Read more about Igloo Software
An intranet you'll actually like
Find experts, share information, and harness your collective knowledge with a digital workplace platform. Read more about Igloo Software

Nuxeo  

24
Modern content services platform for the enterprise
Nuxeo is a content services platform for managing all types of enterprise information. The solution includes enterprise content management (ECM) & digital asset management (DAM) and connects with existing content repositories and business systems to help enterprises manage content & digital assets. Read more about Nuxeo
Modern content services platform for the enterprise
Nuxeo is a content services platform for managing all types of enterprise information. The solution includes enterprise content management (ECM) & digital asset management (DAM) and connects with existing content repositories and business systems to help enterprises manage content & digital assets. Read more about Nuxeo

ClickHelp  

12
Author, host and deliver docs across platforms and devices
ClickHelp is a web documentation platform for creating user guides and KBs as a team, managing doc projects, hosting content, & exporting to printed formats. Read more about ClickHelp
Author, host and deliver docs across platforms and devices
ClickHelp is a web documentation platform for creating user guides and KBs as a team, managing doc projects, hosting content, & exporting to printed formats. Read more about ClickHelp

Inmagic Presto  

0
Organizational knowledge management & sharing
Inmagic Presto is a knowledge management solution for consolidating multiple information sources to create a single point of access & social knowledge network. Read more about Inmagic Presto
Organizational knowledge management & sharing
Inmagic Presto is a knowledge management solution for consolidating multiple information sources to create a single point of access & social knowledge network. Read more about Inmagic Presto

Malcolm!  

0
Create web based customer service journeys & answer FAQs
Malcolm! is a cloud-based customer service solution which enables the creation of self-service knowledge bases and FAQs, and the automation of recurring customer service workflows with web forms. The platform offers configurable logic flows, third party integrations, autocomplete search, and more. Read more about Malcolm!
Create web based customer service journeys & answer FAQs
Malcolm! is a cloud-based customer service solution which enables the creation of self-service knowledge bases and FAQs, and the automation of recurring customer service workflows with web forms. The platform offers configurable logic flows, third party integrations, autocomplete search, and more. Read more about Malcolm!

NeuQs Free Helpdesk  

0
Web-based help desk and support application
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Read more about NeuQs Free Helpdesk Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive help desk that will improve your levels of service simply by working with it. It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.
Web-based help desk and support application
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Read more about NeuQs Free Helpdesk Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive help desk that will improve your levels of service simply by working with it. It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.

Universal Knowledge  

0
Multi-solution knowledge management product
Universal Knowledge is a multi-functional solution for contact centre, service desk, self-service, and internal knowledge management applications. Read more about Universal Knowledge
Multi-solution knowledge management product
Universal Knowledge is a multi-functional solution for contact centre, service desk, self-service, and internal knowledge management applications. Read more about Universal Knowledge
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