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Table of Contents

Top Rated Knowledge Management Software with Search/Filter in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Search and filter functions enable quick and precise access to specific information, saving time and effort. They help manage large volumes of data efficiently by narrowing down results, ensuring relevant content is easily found. Our reviewers in knowledge management software rated this feature as highly important.

6 Best Knowledge Management Software with Search/Filter

Product
User rating
Starting price
Confluence logo
4.5
(3.6K)
5.42
per user/per month
learn more
Wix logo
4.4
(10.5K)
17
flat rate/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
monday.com logo
4.6
(5.7K)
9
per user/per month
learn more
Notion logo
4.7
(2.7K)
12
per user/per month
learn more
Microsoft SharePoint logo
4.4
(5.4K)
5
per user/per month
learn more

See other top Knowledge Management products with search/filter

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Knowledge Management software category. They also needed to have sufficient reviews about search/filter, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for search/filter, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

Confluence logo
Reviews Sentiment
 
 
 
1-2(35)
3-4(1,550)
5(2,075)
Key Features
Knowledge Base Management4.6
Content Management4.5

User insights about the search/filter feature

Reviewers appreciate Confluence's search and filter capabilities for enhancing efficiency in finding documents and information. They value the ability to search by keywords, tags, and other criteria, though some mention the need for improvements in precision and flexibility. Users find these functionalities crucial for navigating large knowledge bases and improving productivity.
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“The search and filtering capabilities in Confluence greatly enhance the efficiency of finding information. Users can quickly locate relevant documents, pages, or content by using keywords, tags, or other search criteria. This feature reduces the time spent searching for information, improving productivity and decision-making.”
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Ezekiel K.

Data scientist

“Confluence's powerful search functionality makes it easy for users to find relevant information quickly. This is crucial for avoiding duplication of efforts, reducing time spent searching for information, and improving overall efficiency.”
AN

Ashish N.

Salesforce Consultant

Starting price
5.42per user /
per month
learn more
Pros and Cons based on 3,660 verified reviews
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Centralized knowledge repository

Enhanced team collaboration

Efficient project management

Comprehensive documentation management

Seamless integration with tools

Frequent performance lags

High costs for larger teams

Limited text formatting options

Buggy issue management

Inefficient search functionality

See pros and cons details
Wix logo
Reviews Sentiment
 
 
 
1-2(242)
3-4(4,353)
5(6,001)
Key Features
Knowledge Base Management4.4
Content Management4.5

User insights about the search/filter feature

Reviewers appreciate Wix's search and filter options for their ease of use and effectiveness in navigating websites. They find these capabilities helpful for quickly locating specific articles, images, or products. Users also highlight the customizable filters that enhance the user experience by allowing visitors to find what they need efficiently.
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“The search filters are extremely useful for customers to find exactly what they are looking for and are a good indicator of how easy a product is to find based on keywords.”
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Alexander P.

Social Media Specialist

“I like how specific Wix's search and filter options are and how they allow visitors to find details quickly.”
PM

Peace M.

Content Writer

Starting price
17flat rate /
per month
learn more
Pros and Cons based on 10,596 verified reviews
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Professional website creation

Intuitive drag-and-drop interface

Extensive template library

Comprehensive beginner tutorials

Versatile blog creation tools

Slow website performance

Confusing and costly plans

Limited SEO capabilities

Inconsistent mobile compatibility

Complicated domain management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Knowledge Base Management4.7
Content Management4.6

User insights about the search/filter feature

Users find Slack's search and filter functionalities to be essential for quickly locating messages, files, and conversations. They appreciate the ability to search by keywords, users, and channels, though some mention occasional difficulties in finding specific items. Reviewers also value the advanced search options that allow for narrowing down results by multiple criteria, enhancing overall efficiency.

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“I love that you can narrow your search by choosing a name (user or channel), direct message, and a date and add multiple keywords. You can even exclude channels that may frequently use that word. This advanced search feature has set Slack apart!”
JL

Jenna L.

Project Manager

“I love this functionality and use it constantly to locate specific conversations or information I need using a specific keyword - instead of scrolling through endless conversation threads to find what I am needing.”
CG

Candie G.

Accountant

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,035 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
monday.com logo
Reviews Sentiment
 
 
 
1-2(71)
3-4(1,936)
5(3,713)
Key Features
Knowledge Base Management4.8
Content Management4.4

User insights about the search/filter feature

Reviewers indicate that monday.com's search and filter capabilities are highly efficient and versatile. They report being able to filter by various conditions such as board, person, and columns, which helps in quickly locating specific tasks, projects, or updates. Users find these functionalities valuable for managing large volumes of data and streamlining their workflow.

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“The Search/Filter feature in monday.com is essential for quickly locating specific tasks, projects, or updates, saving time and ensuring team members can focus on relevant information amidst large volumes of data.”
BM

Bharat M.

SEO Specialist

“Search and filter functionalities in monday.com empower you to quickly find specific information within your projects, streamlining navigation and task management.”
GS

Girish S.

Operations Engineering Management

Starting price
9per user /
per month
learn more
Pros and Cons based on 5,720 verified reviews

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details
Notion logo
Reviews Sentiment
 
 
 
1-2(17)
3-4(638)
5(2,047)
Key Features
Knowledge Base Management4.7
Content Management4.6

User insights about the search/filter feature

Reviewers find Notion's search and filter capabilities useful for quickly locating notes, tasks, and projects. They appreciate the ability to search by keywords, tags, and various data types, though some feel the search functionality could be more intuitive. Users highlight the efficiency of these features in managing large workspaces and complex data.
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“Notion is great with filtering out your notes based on different categories. You can create new attributes or tags and apply them to a card in Notion. Through this, it is easy to see at a glance which cards belong to which categories. You can also create tables in Notion and apply filters and sort through the columns, which is very useful when it comes to note taking. ”
KV

Karen V.

Software Engineer

“I like the Search/Filter in Notion because it allows you to quickly search certain words or topics and makes it easier to narrow down what you're looking for, especially when you have lots of notes to go through.”
Verified reviewer profile picture

Jose L.

Salesman - Engineer

Starting price
12per user /
per month
learn more
Pros and Cons based on 2,702 verified reviews
Verified reviewer profile picture

Versatile productivity features

Effective team collaboration

Comprehensive project management

Efficient project tracking

Flexible organizational tools

Limited offline functionality

Occasional performance issues

Inefficient search functionality

Complex user experience

Cluttered navigation interface

See pros and cons details
Microsoft SharePoint logo
Reviews Sentiment
 
 
 
1-2(123)
3-4(2,512)
5(2,776)
Key Features
Knowledge Base Management4.4
Content Management4.5

User insights about the search/filter feature

Reviewers appreciate Microsoft SharePoint's robust search and filtering capabilities for quickly locating documents, files, and other content. They find the metadata-based search particularly useful, though some mention occasional inconsistencies and a need for more granular options. Users value the time-saving aspect of these functionalities, especially in large data environments.
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“Microsoft SharePoint offers robust search and filtering capabilities to help users locate and retrieve content quickly and efficiently. SharePoint's search features enable users to search for documents, files, sites, lists, and other types of content within SharePoint sites and document libraries. Here's an overview of SharePoint's search and filtering capabilities:”
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Rafi K.

freelancer

“Extremely useful feature, user is allowed to search and sort the output based on not only by the type of data but also by time-modifed, which comes in handy when going through complex libraries. Very effective search-engine. ”
WW

Waldemar W.

Change manager

Starting price
5per user /
per month
learn more
Pros and Cons based on 5,411 verified reviews
Verified reviewer profile picture

Facilitates team collaboration

Seamless integration with Microsoft products

Centralized information repository

Efficient information sharing

Robust security and access control

Slow performance and loading times

Frequent issues and errors

Inefficient search functionality

Inconsistent file synchronization

High costs and complexity

See pros and cons details

Other Top Rated Knowledge Management Software with Search/Filter in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Wix logo

Website builder & business management platform

learn more
Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

Read more about Wix

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software so important material never gets lost when people move between teams or roles. Then easily find what you need with custom statuses, hashtags, and filters.

Read more about monday.com

Users also considered
Notion logo

Project and task management tool

learn more
Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Read more about Notion

Users also considered
Microsoft SharePoint logo

Collaboration & content management platform

learn more
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Read more about Microsoft SharePoint

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

learn more
Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation.

Read more about Confluence

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

Read more about Freshdesk

Users also considered
Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

Read more about Zendesk Suite

Users also considered
LiveAgent logo
Category Leaders

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction.
Start with a 30-day free trial, no credit card required

Read more about LiveAgent

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

Read more about Zoho Desk

Users also considered
Guru logo
Category Leaders

Connect all company knowledge. Access it everywhere. Build t

learn more
AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

Read more about Guru

Users also considered
Aha! logo

Platform for strategic product roadmapping

learn more
Aha! Knowledge is the product information hub. Create internal wikis and knowledge bases to share content. Draft docs fast with AI and 100+ templates. Plus, include diagrams with built-in whiteboards. Use Aha! Knowledge with Aha! Roadmaps to document product information alongside strategic plans.

Read more about Aha!

Users also considered
Trainual logo
Category Leaders

Onboarding and training software

learn more
Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

Read more about Trainual

Users also considered
TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

learn more
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.

Read more about Salesforce Service Cloud

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes!

Read more about Freshservice

Users also considered
Flowlu logo
Category Leaders

Work automation and team collaboration in one platform.

learn more
Flowlu’s knowledge management system helps you create, store, and organize essential business information in one place. Streamline team collaboration, maintain internal documentation, and provide easy access to FAQs, guidelines, and best practices to boost productivity and knowledge sharing.

Read more about Flowlu

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Read more about SolarWinds Service Desk

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

Read more about Bitrix24

Users also considered
Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

learn more
Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications

Read more about Microsoft Viva Engage

Users also considered
IT Glue logo
Category Leaders

Track, find and know everything in under 30 seconds.

learn more
IT Glue is an intelligent Knowledge Management solution designed to help IT teams automate, consolidate and integrate all their critical IT information. Everything you need at your fingertips, with a single source of truth for SOPs, licenses, how-to guides, assets, passwords, vendors and more.

Read more about IT Glue

Users also considered
Yonyx logo
Category Leaders

Decision tree driven Interactive guides for customer service

learn more
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Users also considered
Document360 logo
Category Leaders

AI-powered knowledge base and documentation software

learn more
Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

Read more about Document360

Users also considered

Key features for Knowledge Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Knowledge Base Management: Users value customizable fields, categorized data storage, and hierarchical organization for efficient access. It centralizes information, enhances collaboration, and supports SEO management. 94% of reviewers rated this feature as important or highly important.
  • Content Management: Reviewers highlight the ability to organize, format, and store varied content types with ease. Real-time collaborative editing, version control, and integration with other tools are also appreciated. 92% of reviewers rated this feature as important or highly important.
  • Document Management: Users emphasize the centralized storage, easy retrieval, and collaborative editing of documents. Features like version control, search functionality, and secure access are particularly valued. 90% of reviewers rated this feature as important or highly important.
  • Text Editing: Reviewers appreciate intuitive text editing with rich formatting options, real-time collaboration, and compatibility with various media types for creating and updating content. 86% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users highlight granular control over user access, the ability to assign roles, and secure collaboration. This feature ensures data security and appropriate access for different user levels. 86% of reviewers rated this feature as important or highly important.
  • Full Text Search: Reviewers find value in the ability to search within documents and metadata. This feature enhances efficiency by quickly locating relevant information across large volumes of data. 86% of reviewers rated this feature as important or highly important.