Knowledge Management Software with Workflow Management

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40 apps

Knowledge Center   

13
Knowledge Management Platform for Customer Service
Call Centers, Contact Centers, Customer Support. Read more about Knowledge Center
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Alloy Navigator   

41
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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livepro   

130
Knowledge management system
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro
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Knowledge management system
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro
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HappyFox   

78
Helpdesk, customer support software
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox
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Helpdesk, customer support software
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox
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NanoNotion   

0
Idea & knowledge management platform
NanoNotion is a cloud-based idea & knowledge management platform designed to help users collect, share and surface ideas & knowledge using a range of features and functionalities, including crowdsourcing, ratings, collaboration tools, statistics & analytics, selectable metrics, commenting, and more… Read more about NanoNotion
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Idea & knowledge management platform
NanoNotion is a cloud-based idea & knowledge management platform designed to help users collect, share and surface ideas & knowledge using a range of features and functionalities, including crowdsourcing, ratings, collaboration tools, statistics & analytics, selectable metrics, commenting, and more… Read more about NanoNotion
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Caspio   

102
Build online database applications without coding.
Caspio is the world’s leading LOW-CODE platform for building online database applications without coding. Read more about Caspio
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Build online database applications without coding.
Caspio is the world’s leading LOW-CODE platform for building online database applications without coding. Read more about Caspio
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NotoWare   

0
Knowledge management solution for small to large businesses
NotoWare is a cloud-based knowledge management solution designed to help businesses of all sizes manage employee training. NotoWare enables managers to implement new processes and communicate best-practice information to employees across their entire organization. Read more about NotoWare
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Knowledge management solution for small to large businesses
NotoWare is a cloud-based knowledge management solution designed to help businesses of all sizes manage employee training. NotoWare enables managers to implement new processes and communicate best-practice information to employees across their entire organization. Read more about NotoWare
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Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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Supportbench   

17
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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Twine   

6
Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Freshdesk   

2,183
Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Zendesk   

2,380
Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Bitrix24   

421
100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Yonyx   

96
Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
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Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
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MyHub   

26
Cloud Based Intranet Solution
MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance. Read more about MyHub
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Cloud Based Intranet Solution
MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance. Read more about MyHub
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Salesforce Service Cloud  

444
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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EisenVault  

103
Document management and digital storage
EisenVault is a document management and storage solution that can be deployed on-premise or within the Microsoft Azure cloud. The platform allows users to securely store, encrypt, and edit documents, as well as organize folders and department workspaces to facilitate collaboration. Read more about EisenVault
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Document management and digital storage
EisenVault is a document management and storage solution that can be deployed on-premise or within the Microsoft Azure cloud. The platform allows users to securely store, encrypt, and edit documents, as well as organize folders and department workspaces to facilitate collaboration. Read more about EisenVault
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Vivantio  

160
Flexible Software. Focused Service.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio
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Flexible Software. Focused Service.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio
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Zoho Desk  

1,614
Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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SharePoint  

2,885
Collaboration & content management platform
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites. Read more about SharePoint
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Collaboration & content management platform
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites. Read more about SharePoint
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KnowledgeOwl  

208
Knowledge base and documentation software
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
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Knowledge base and documentation software
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
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RFPIO  

89
RFP/RFI Management
RFPIO's simple and intelligent RFP software streamlines and automates the response process, so you can focus on what matters most. Read more about RFPIO
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RFP/RFI Management
RFPIO's simple and intelligent RFP software streamlines and automates the response process, so you can focus on what matters most. Read more about RFPIO
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eXo Platform  

108
Digital Workplace Software
Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. Read more about eXo Platform
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Digital Workplace Software
Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. Read more about eXo Platform
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EduBrite  

50
LMS for businesses & training providers
EduBrite allows you to set up a Knowledge Base with user-defined categories, FAQs that makes it easy for learners to search and find their topic of interest. Read more about EduBrite
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LMS for businesses & training providers
EduBrite allows you to set up a Knowledge Base with user-defined categories, FAQs that makes it easy for learners to search and find their topic of interest. Read more about EduBrite
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