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Pike13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A cloud-based client management and scheduling solution
Table of Contents
Pike13 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Pike13 overview
What is Pike13?
We believe that business owners should focus on their clients instead getting bogged down in administrative tasks. That's why we created Pike13.
With easy scheduling, client management, and payment processing, Pike13 – custom branded to fit your business' look and feel – makes it easy for you to manage your fitness or fine arts instruction business from any smartphone, tablet, or desktop computer. That way, you can focus your energy on growing your business and doing what you love.
Track sales, revenue, and retention rates with real-time reporting and analytics.
Track attendance counts, sign clients into class, update or confirm the class roster, and automate class waitlists.
Easily manage staff payroll, accounting for variable rates, tips, bonuses, and commissions.
Use client profiles to quickly view and update history, photos, notes, schedules, and payments, all available on a mobile-friendly platform. Text or email notifications let clients know if there are issues with their account, so you can address them before they become a bigger–and expensive–issue.
Accept payments and sell memberships on the go, and get less complex, less expensive, and transparent merchant processing with no hidden fees. Securely send, sign, and store digital client contracts and waivers through integration with Smartwaiver.
Brand and automate your email campaigns through integrations with BrandBot, MailChimp and Emma.
Key benefits of using Pike13
Access and update client profiles — schedule, history, photos, notes — all on your mobile device.
Set alerts for billing issues you can address them before they get expensive.
Sign clients into sessions, update the roster, and verify participant counts.
Auto-enrollment and waitlists make scheduling easier for clients and increase retention.
Smart reporting offers clear, relevant, actionable data that helps you measure the health of your business.
99.9% platform uptime means business is always open.
A dedicated onboarding specialist guides you through software setup.
Pike13’s top-rated customer care team quickly addresses any issues.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Navigation
Onboarding
Timetabling
Analytics
Stability
Versatility
Pike13’s user interface
Pike13 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
3.9
Ease of use
4.0
Customer support
4.1
Reviews sentiment
What do users say about Pike13?
Reviewers appreciate Pike13 for its intuitive interface, easy scheduling, and streamlined client management, which help reduce administrative workload and simplify daily operations. They find staff training quick and efficient, and say the system offers useful features for class and membership management, with automatic billing and flexible options for various business models. Some mention that the reporting capabilities are robust but not always user-friendly.
Users report recurring issues with bugs, slow customer support, and limitations in reporting and customization. They feel that batch changes and certain financial controls are cumbersome, and express frustration with frequent updates, unclear pricing changes, and slow resolution of technical problems.
Select to learn more
Who uses Pike13?
Based on 140 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Pike13's key features
Most critical features, based on insights from Pike13 users:
All Pike13 features
Features rating:
Pike13 alternatives
Pike13
Starting from
118
Per month
Jobber
Starting from
39
Per month
Xero
Starting from
25
Per month
Bitrix24
Starting from
61
Per month
Pike13 pricing
Pricing plans
Pricing details:
User opinions about Pike13 price and value
Value for money rating:
To see what individual users think of Pike13's price and value, check out the review snippets below.
James B.
Business owner
Marissa D.
Independent Business Owner
Pike13 integrations (23)
Integrations rated by users
We looked at 140 user reviews to identify which products are mentioned as Pike13 integrations and how users feel about them.
Integration rating: 3.0 (2)
“I used to t stay in touch with clients. I used it to send out newsletter or important information.”
Edgardo O.
CEO
Pike13 customer support
What do users say about Pike13 customer support?
Customer support rating:
We analyzed 47 verified user reviews to identify positive and negative aspects of Pike13 customer support.
Widespread user sentiment highlights the support team's responsiveness and quick resolution of issues.
A significant portion of users praise the friendliness, patience, and professionalism of customer service staff.
Common user feedback notes that support provides helpful workarounds and clear guidance during transitions or setup.
A minority of users report difficulty reaching support by phone, slow email responses, and unhelpful or generic answers.
Support options
Training options
To see what individual users say about Pike13's customer support, check out the review snippets below.
“Front Desk has a rockstar team based in Seattle that knows my business, has infinite patience, and has excellent communication skills. ”
Jordan M.
General Manager
“I have contacted customer service many times (sorry) but have always felt like they truly wanted to help me, even if they didn't have the function I wanted, they made sure to tell me how to use what I had the best way.”
Rochelle J.
Owner
“You literally can't get answers unless you email them and the answers you get back are often a link to one of their self help articles and don't really answer your questions.”
Jessica F.
ceo
Pike13 FAQs
Pike13 has the following pricing plans:
Starting from: $118.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Pike13?
Pike13 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Pike13 support?
Pike13 supports the following languages:
English
Q. Does Pike13 support mobile devices?
Pike13 supports the following devices:
Android, iPad, iPhone
Q. Does Pike13 offer an API?
Yes, Pike13 has an API available for use.
Q. What other apps does Pike13 integrate with?
Pike13 integrates with the following applications:
Microsoft Outlook, PayPal, Google Analytics 360, ClassPass, Zapier, GrexproERP, Gmail, Looker, Smartwaiver, WordPress, Stripe, Paysafe, Google Calendar, Mailchimp, Emma by Marigold, Facebook Business Suite, Perkville
Q. What level of support does Pike13 offer?
Pike13 offers the following support options:
Chat, FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk
