Spiro Pricing, Features, Reviews & Comparison of Alternatives

Spiro

Work Smarter, Close Faster.

4.44/5 (27 reviews)

Spiro overview

What is Spiro?

Spiro is a proactive relationship management platform that automatically creates contacts, organizes and prioritizes opportunities, and proactively recommends next steps to move all your team's deals forward. Spiro takes the work out of sales and provides managers with intelligent sales reports that help turn their sales team into a sales machine.

Our customers report reaching 47% more prospects and closing 20% more deals. Spiro is so easy to use that we guarantee 100% adoption across your sales team.
spiro.ai

Pricing

Starting from
$10000/year
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Spiro screenshot: The platform syncs every conversation and activity, including emails, voice calls, text messages, notes, and meetings.Spiro.ai - Proactive Relationship ManagementSpiro screenshot: Spiro automatically creates contacts, companies, and opportunities from conversations over email.Spiro screenshot: Spiro provides proactive follow-up reminders based on conversations to ensure that no deal slips through the cracks.Spiro screenshot: Spiro analyzes every activity and deal to provide sales leaders with highly accurate sales pipelines and forecasts.Spiro screenshot: Sales leaders gain insights that help ensure sales teams are focusing efforts on the right deals.

Spiro user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.1
  4.5
  4.7
Joshua Brown

What an easy CRM to use and have available

Used daily for 6-12 months
Reviewed 2018-08-21
Review Source: Capterra

My company has seen an uptake in overall customer interaction and collaboration between sales personnel. It has been a great place to come together on projects with multiple departments being able to utilize easy to access customer information.

Pros
This has been one of the best CRM experiences that I have had. I have used several others, but this was a breeze to use, the phone app is fantastic, integration with corporate email was simple: just everything really.

Cons
We have had some cases where we needed some more functionality. However, Spiro was eager to address our concerns and has really come through on our requests.

Response from Spiro Technologies


Thank you Joshua! We are happy to hear that Spiro is helping you reach more customers, and allowing all departments to work together easily. Thank you for being a Spiro customer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mary Bowen

Amazing Support. Easy to Use/Customize. Spiro Assistant = Brilliant.

Used daily for 1-2 years
Reviewed 2019-08-26
Review Source: Capterra

We use Spiro to organize leads, track the progressions, and house the data for all our accounts. Overall, the tool has been easy to use and easy to customize.

Pros
I'm a huge fan, mostly because I have used very expensive tools out there on the market. Compared to Spiro, they are extremely time intensive to set up with very limited support. What I love most is the support team at Spiro. They are extremely responsive and patient! They made the on-boarding process very easy. I was able to add my customizations easily and integrate with other tools with limited effort. My all time favorite feature is the Spiro assistant. This is great for inbound leads via email.

Cons
I think this is more of a learning curve - the reporting section is really rich in detail and I just don't have time to sit with all the different reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Athena DeManss

Good and Bad. Some things we love, some things we don't.

Used daily for 6-12 months
Reviewed 2018-01-05
Review Source: Capterra

I was able to express my Pros and Cons of the product I've been using. I spoke on behalf of myself and my colleague, who is also using Spiro.

Pros
The App. Tracking business won and who is sending the business. Ability to connect contacts under company.

Cons
We're missing notes and some notes are duplicated under the wrong providers. It's difficult to sort a report and there are a lot of unnecessary fields in the reports. Limited reports available through the app. On certain screens, you can't use the "Tab" button to move from field to field.

Response from Spiro Technologies


Hi Athena,

Thank you for rating our customer support 5 out of 5 stars! We take pride in having a Customer Success Manager assigned to every Spiro user. I'll have your CSM reach out to set up a time to go over reports, and how they can work best for your needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

My experience with Spiro so far has been very good.

Used daily for 6-12 months
Reviewed 2018-07-13
Review Source: Capterra

Obviously the tracking of prospects and activity by the sales team, both inside and out. The proactive interaction with the Spiro team in helping us maximize the capability of the platform so we can best utilize the field sales team time on a daily basis. Overall very pleased with the platform and support from Spiro.

Pros
I like the ease of use. I like the fact that Spiro is very engaged on a daily basis with customer support. We are not the most easy company to work with as our demands can be much but Spiro is always responsive to any of the requests we have and are very communicative throughout the process.

Cons
There really isn't much that I don't like about the software. If you want to set up a campaign and select multiple contacts/pages, you can only do it one page at a time instead of selecting "select all". Very minor issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Luke Templin

Spiro has changed the way we manage contacts and opportunities.

Used daily for 6-12 months
Reviewed 2018-01-05
Review Source: Capterra

This software has allowed us to aggregate contacts and business opportunities across many users in multiple offices.

Pros
I think what we at Henderson Services are finding that we like the best about Spiro is the availability to have several people working out of the same group of contacts and to integrate all of our touches and opportunities so that we are all aware of who is working on what. The option to tailor the reminders experience to each of our own personalities really helps drive it home.

Cons
Occasionally certain pages are not set up quite the way we would like or do not have filter options that we need to see. Fortunately the Spiro team has been great about customizing our experience and helping use get those things integrated into our version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Spiro pricing

Starting from
$10000/year
Pricing options
Subscription
View Pricing Plans

Includes up to 10 users

Spiro features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customizable Reporting
Customizable Templates
Data Import/Export
Email Integration
Reminders
Reporting & Statistics
Social Media Integration
Third Party Integration

Customer Database (207 other apps)
Customizable Branding (258 other apps)
Electronic Payments (176 other apps)
Real Time Data (161 other apps)
Surveys & Feedback (187 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Spiro

Key features of Spiro

  • Virtual assistant
  • Automated reminders
  • One click dialing, call forwarding, recording and logging
  • FAQ
  • Machine learning
  • Call logging
  • Goals / quota management
  • Activity Dashboard
  • Data Import / Export
  • Activity Logging
  • Customizable Fields
  • Email Templates
  • Social Media Integration
  • Knowledge management
  • Send and Receive SMS
  • Activity Management
  • Activity Tracking
  • Automatic Notifications
  • Automatic reminders
  • Benchmarking
  • Calendar management
  • Call recording
  • Contact database
  • CRM integration
  • Customizable reporting
  • Customizable templates
  • Data Import
  • Email integration
  • Mobile Integration
  • Opportunity management
  • Pipeline management
  • Real Time Reporting
  • Rules-based workflow
  • Sales Reporting
  • Search functionality
  • Social Media Integration
  • Third party integration
  • Activity Dashboard
  • Call tracking
  • Prioritizing
  • Data Import/Export
  • Goal setting / tracking
  • Chat functionality
  • Custom Fields
  • Email templates
  • Business intelligence
  • Activity Monitoring
  • Dashboard Creation
  • Reporting & Statistics
  • Lead Management
  • Contact Management
  • Collaboration tools
View All Features

Benefits

Artificial intelligence helps guide your sales teams through the sales process for maximum effectiveness.

Spiro works as an assistant to create contacts, reminders or update users on their team’s progress.

Spiro automatically highlights inconsistencies in the pipeline and provides accurate reports.

Integrates with virtually any business systems on the market today, including email, marketing automation, ERP, among others.

Pipelines are kept organized with automatic synchronization between email, calendar, and pipeline.